filters
State:
Show
City:
Show
Product:
Show

DoorDash - Difficulty in changing the city I Dash in.

I consistently experienced difficulty in changing the city I Dash in. Uber has a much better system if Uber is available in the city you are and all you have to do is go online and that's it. With doordash you have to get in contact with them sometimes this takes weeks in order to change the city you dash in, what a clunky system.
#1472916
Reply to reviews
On Feb 8 2019, I placed an order with DoorDash and was promised a delivery time of 46 minutes. An hour and a half later, still no food. Waited on their help line for half an hour and never spoke to anyone. Contacted their live chat and waited 15 more minutes to finally...
Read more
1.5
#1472807
Reply to reviews

DoorDash - Order cancelled

I ordered dinner for my family last night from red robin the wait was supposed to be 45 min. I waited an hour and a half just for my order to be cancelled by the driver for no reason. my kids got to go to bed hungry.
#1472778
Reply to reviews
When you encounter an issue with Dash & try to get customer support, they intentionally make it very hard for you to contact them. First off you have to type though questions just to chat online with support, and you can’t even find the support button. Even when you...
Read more
#1472767
Reply to reviews

DoorDash - Take To long to respond

There should a way to get assistance and answers faster
#1472745
Reply to reviews

DoorDash - Peak pay

Never got paid I need someone to call me or Ima sue y’all this is the 5th time y’all took my money
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1472731
Reply to reviews

DoorDash - Not receiving order

It’s been over two hours since I order and I’m still waiting driver said the restaurant doesn’t have the order and I’ve been holding trying to talk to someone in customer service for over 10 minutes now
#1472682
Reply to reviews

DoorDash in Atlanta, Georgia - Literally the worse ever.

DoorDash - Literally the worse ever.
It took me nearly an hour to complete and order for DoorDash and I didn’t even get paid for it of course because their app crashed. Ended up being on hold for a hour listening to stupid waiting music, , constantly being told someone was going to answer my call. Overall just horrible.
1.8
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
#1472587
Reply to reviews

DoorDash - Charged for looking

I was charged $9.99 for just looking at the site, again, I was a customer, but after a cheap charge that they won't refund, they are going to lose 5 times that amount for not refunding it. That makes absolutely no business sense, and shows the founders of DD don't understand how things work.
1.0
Details
Additional Fees
Billing Practices
#1472569
Reply to reviews

DoorDash - I want a refund

I ordered a pizza Door dash never showed up.
1.3
Details
Exchange, Refund and Cancellation Policy
Reliability
Staff
#1472558
Reply to reviews