DOORDASH Reviews

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NEVER AGAIN

DRIVER PICKED UP MY ORDER THEN WENT PICKED UP ANOTHER ORDER SOMEWHERE ELSE MY FOOD WAS 38 MIN LATE AND COLD WHEN IT GOT TO ME I HAD ALREADY REORDERED IT AND WENT AND PICKED IT UP MYSELF AND CAME BACK BEFORE HE GOT THERE AND CASEYS TOLD ME DOORDASH WOULD REIMBURS ME AND DOORDASH SAID CASEYS NO ONE EVER REFUNDED ME ALWAYS HAVE A BAD EXPERIENCE WITH DOORDASH

User's recommendation: DONT UNLESS YOU DONT MIND COLD FOOD OR REHEATING YOUR FOOD.

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ID
#3284095 Review #3284095 is a subjective opinion of poster.
Location
Blue Springs, Missouri
Pros
  • Food 38 min late and cold no refund
  • No pros horribble
Cons
  • Food 38 min late and cold no refund
Loss
$29
New Reviewer

To verify that I was working on 1/17/22 to my insurance company.

I recently been in a accident on 1/17/22 but havent been able to get my car inspected because my insurance company says that door dash needs to verify that I was working during the accident which I notified when I was in the accident to cancel the order.. please respond ASAP!!!
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ID
#3284091 Review #3284091 is a subjective opinion of poster.
Location
Lawrenceville, Georgia
Preferred solution
Verify to my insurance that I working at the time of my accident
New Reviewer

Order never delivered and was charged for the food

I ordered on line 2 Jersey Mikes hoagies to be delivered. Total bill was 27.17 Nicole came to the door and it was a order from Chilis.She said she would have someone pick up new food and have it delivered. It never came and Jersey Mikes said they did their job and wont do anything about it. I am out my money and food. I believe you are responsible.

User's recommendation: Pick it up your self.

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ID
#3283676 Review #3283676 is a subjective opinion of poster.
Location
Ormond Beach, Florida
Cons
  • Never got my food but was changed for it
Loss
$27
Preferred solution
Full refund

You guys are sending me stupid rmails

Its 21 *** minutes away for ten bucks you guys are sending me really *** far away and then texting me stupid shot how the customer is pissed *** THEM. *** 3 dollar tip they can choke on their *** food for all I care
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ID
#3282275 Review #3282275 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Verified Reviewer
New Reviewer
We have stopped using this company. The last four orders the drivers screw up and does not deliver our order even though I put specific instructions on my account about where we live and where to go inside our complex. They have our number and either do not call us or...
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ID
#3281910 Review #3281910 is a subjective opinion of poster.
Location
Kailua Kona, Hawaii
Preferred solution
Let the company propose a solution
New Reviewer

Request a refund

Yesterday I placed and order which was never received by the restaurant and it was never delivered .
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ID
#3281568 Review #3281568 is a subjective opinion of poster.
Location
Perris, California
Pros
  • No delivery
Loss
$52
Preferred solution
Full refund

Discussed

Delivery ordered groceries through Acme app was assigned to one of your drivers through Acme the driver never showed up, and I picked my groceries up myself I called door dash to get a refund on the delivery charge and the tip, and they told me they could not refund my money of course I and Angry and very disappointed in the way your service is run it has been something I myself use very often for myself and sending things to family members which I will no longer do I will delete my app and either do it myself or use someone else I feel this is wrong and dishonest

User's recommendation: Not to use this company.

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ID
#3281401 Review #3281401 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
New Reviewer

Trying to start working

Because it Sunday, they cant help me now. But I should wait approximately 48 hours to get it fully resolved.
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ID
#3281278 Review #3281278 is a subjective opinion of poster.
Location
Coraopolis, Pennsylvania

Classless restaurant

Oder was late. Ordered 4pc chicken recd 2pc no soda, cold.paid 23.00 I want my money back. Lowlifes robbers Diane hopkins dont

User's recommendation: they treat you bad don't give you all food, liars.

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ID
#3281127 Review #3281127 is a subjective opinion of poster.
Location
Phoenix, Arizona

Where is my food

0 help. Customer service was useless, wouldnt transfer me to a manager and ended up hanging up in frustration. The delivery driver was awesome and actually tried to explain the situation
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ID
#3279823 Review #3279823 is a subjective opinion of poster.
Location
Menifee, California

Order not recieved

Delivered to wrong address twice. Soggy sandwich. Difficult to seek and find information for assistance once order was lost. Not a fan of the service. Nice driver. I wish this company prosperity. Thank you for the option.

User's recommendation: Use Grub Hub.

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ID
#3279811 Review #3279811 is a subjective opinion of poster.
Location
El Cajon, California
New Reviewer

I can’t see the order I need to deliver to

I had a multiple order and need the second address. I have an order to deliver and I cannot see address.
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ID
#3279611 Review #3279611 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Preferred solution
Deliver product or service ordered

Let me order from a restaurant that was open and then took my money and said they wasn’t giving it back bc I didn’t call the day of.

They let me order from a restaurant that wasnt open and told me I should of called the day of but no where did it say my order was placed through door dash and so I went to restaurant when it opened and tried getting my money back and thats when I was told I needed to go through doordash. They are just robbing people!
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ID
#3279474 Review #3279474 is a subjective opinion of poster.
Location
Columbia, South Carolina
New Reviewer

I've been having horrible experiences with my last 3 orders

Ive had 3 separate orderes places at different times and havent been able to get not one because DoorDash is sending workers to stores that arent open. This has happened 3 times in a row and Im left without my items or my money
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ID
#3279219 Review #3279219 is a subjective opinion of poster.
Loss
$35
Preferred solution
Price reduction

They dropped my food off at the wrong address and said it was my problem

I ordered over $100 worth of food, and had the wrong address, and changed it right away. I also messaged the driver about it, with no response back. Then the driver dropped my food off at the wrong address and I called her about it and she said it was my problem and get in touch with DoorDash. So not only did I have to drive 40 minutes out of my way to get my food, it was sat out in the cold the entire time. This has been the worst delivery service Ive ever dealt with.

User's recommendation: Avoid by all means.

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ID
#3279195 Review #3279195 is a subjective opinion of poster.
Location
West Lafayette, Indiana