Latest review first
DoorDash - Difficulty in changing the city I Dash in.
I consistently experienced difficulty in changing the city I Dash in. Uber has a much better system if Uber is available in the city you are and all you have to do is go online and that's it. With doordash you have to get in contact with them sometimes this takes weeks in order to change the city you dash in, what a clunky system.
On Feb 8 2019, I placed an order with DoorDash and was promised a delivery time of 46 minutes. An hour and a half later, still no food. Waited on their help line for half an hour and never spoke to anyone. Contacted their live chat and waited 15 more minutes to finally...Read more
DoorDash - Order cancelled
I ordered dinner for my family last night from red robin the wait was supposed to be 45 min. I waited an hour and a half just for my order to be cancelled by the driver for no reason. my kids got to go to bed hungry.
When you encounter an issue with Dash & try to get customer support, they intentionally make it very hard for you to contact them. First off you have to type though questions just to chat online with support, and you can’t even find the support button. Even when you...Read more
DoorDash - Take To long to respond
There should a way to get assistance and answers faster
DoorDash - Peak pay
Never got paid I need someone to call me or Ima sue y’all this is the 5th time y’all took my money
DoorDash - Not receiving order
It’s been over two hours since I order and I’m still waiting driver said the restaurant doesn’t have the order and I’ve been holding trying to talk to someone in customer service for over 10 minutes now
DoorDash in Atlanta, Georgia - Literally the worse ever.
It took me nearly an hour to complete and order for DoorDash and I didn’t even get paid for it of course because their app crashed. Ended up being on hold for a hour listening to stupid waiting music, , constantly being told someone was going to answer my call. Overall just horrible.
DoorDash - Charged for looking
I was charged $9.99 for just looking at the site, again, I was a customer, but after a cheap charge that they won't refund, they are going to lose 5 times that amount for not refunding it. That makes absolutely no business sense, and shows the founders of DD don't understand how things work.
DoorDash - I want a refund
I ordered a pizza Door dash never showed up.
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