DOORDASH Reviews

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New Reviewer

On delivery, customer address disappeared!

Im sitting in my car with food from WingStop- dont have address to customer.xxxxxxxx. Cxxbfsruirsxhbb
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ID
#2980451 Review #2980451 is a subjective opinion of poster.
Location
Jacksonville, Florida
Preferred solution
Deliver product or service ordered
New Reviewer

Not fixing my dasher account.

They have not fixed my account and played run around games since april!! This is direct discrimination against me not to mention fraud.

User's recommendation: Do not let them play fun around games if they continue file a consumer complaint with the BBB.

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ID
#2980070 Review #2980070 is a subjective opinion of poster.
Pros
  • Good food delivered to my door
Preferred solution
Fix the account.
New Reviewer

Order was not delivered

My order is 009056**-**-101*****-*** was not delivered by the DoorDash driver Kareem A. October 16, 2021 at 8:15pm
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ID
#2978045 Review #2978045 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Bad order

The rating has not been removed yet. It was a order that had the wrong drink. So I got a bad review for it.
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ID
#2977924 Review #2977924 is a subjective opinion of poster.
Location
Springboro, Ohio

Dasher delivered to wrong people and wouldn’t fix even though on property!

I saw on the doordash app that the driver was on our apartment property so I texted him. He said just delivered, it then showed deliveredI immediately texted and called him. He didnt answer call but texted back arguing with me saying the guy took it. I could see that he was still on our property but he said would not retrieve our food and to call Customer service

User's recommendation: Don’t use Doordash!

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ID
#2977803 Review #2977803 is a subjective opinion of poster.
Location
Mansfield, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Still could not verify. Procedure is not user friendly. Too complicated. Now using Uber because it is easier.

Verification is too complicated.. need to modify to become user friendly. Now using Uber all of the time. Your agents are unable to help because of their limited English

User's recommendation: Modify verification procedures….

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1 comment
#2078837

Verification procedures need modification…..

ID
#2977741 Review #2977741 is a subjective opinion of poster.
Location
Suwanee, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Did not get full order

This is the second time that I did not get my full order. Im absolutely not happy Door Dash. The driver did not check the order before he left the restaurant. I would love to see the dasher NOT get a tip unless they do the orders correctly. My dasher told me to call the restaurant and the restaurant told me to call door dash. There was no answer with door dash after a 30 minute wait. The manager of the restaurant worked with me but we still did not get all of our food. I am feeding my grands and I had to take them elsewhere at 8:00 pm to get food. This is horrible. Dashers need to be trained better.

User's recommendation: Don’t give them a tip until you get your food.

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ID
#2977733 Review #2977733 is a subjective opinion of poster.
Cons
  • No accountability for missing or incorrect items
  • Time of delivery has been awful
  • Charging customers before receiving food
Loss
$8
Preferred solution
I want the dasher to refund my tip. He doesn’t deserve it

Upset

I ordered food for my kids. Got it delivered to the same address I always get it door dashed too. Call my kids and they havent received anything. Look at the picture that was sent to me and thats not my door. Its upsetting to pay all this money for something to be delivered to the wrong place and on top of that my children still hungry. We have to be more careful and pay attention especially with things like this!

User's recommendation: 6.

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ID
#2977669 Review #2977669 is a subjective opinion of poster.
Location
Jackson, Mississippi
New Reviewer

I need my payment

No one called me back ! Everyone tells me different things regarding my portal an I still havent received my money and no supervisor calls me yet
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ID
#2975941 Review #2975941 is a subjective opinion of poster.
Pros
  • Hoping by card gets resolved in three hours
Cons
  • Non
  • Communication
Preferred solution
Get paid

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Unable to log in app as a delivery driver forgot email number

I registered long time ago but never start food delivery. Now I want to start but I cannot login app because I forgot the email number I used
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ID
#2975709 Review #2975709 is a subjective opinion of poster.
Cons
  • Not able to resolve this issue
Preferred solution
Help to trace my email number I forgot to login process

Never received food after 2 calls

The food was delivered to the wrong adrdress called DoorDasher she said she would deliver. I called DoorDash and they said they would resend it it never came. 2 hours later still not here.
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ID
#2974746 Review #2974746 is a subjective opinion of poster.
Location
Pasadena, Texas

Driver complaint

Driver did not follow specific instructions, I did not receive my full order AND was tipped extra. Door dash did absolutely NOTHING to help solve my problem and will not only continue this complaint but will take not only my business but all my friends and families business elsewhere.

User's recommendation: DO NOT USE.

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ID
#2974639 Review #2974639 is a subjective opinion of poster.
Location
Mesa, Arizona
New Reviewer

Order dropped at wrong house

The order was left at wrong house. I contacted door dasher and she said she was bringing it off the other porch and did not.
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ID
#2974616 Review #2974616 is a subjective opinion of poster.
Pros
  • Never leave home
Loss
$60
Preferred solution
Deliver product or service ordered
New Reviewer

Food going to wrong address

I entered the address in California where we are and its sending it to my last delivery in Las Vegas Nevada
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ID
#2974573 Review #2974573 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

We were charged for 2 pizzas and only received one

Update by user Oct 15, 2021

Issue has not been resolved!

Original review posted by user Oct 15, 2021
We were charged for two pizzas but only received one. Dont want the other pizza at this late date, but a refund please for the second pizza
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ID
#2974492 Review #2974492 is a subjective opinion of poster.
Pros
  • Who knows-never got my order or my money back
Loss
$10
Preferred solution
Full refund