filters
State:
Show
City:
Show
Product:
Show
Resolved
I placed an order and was told it would arrive in 45 minutes. When I called at the estimated arrival time to check on the order, I was told it would be another 30 minutes on top of the 45 minutes I had already waited. The order had already been processed so I could not...
Read more
2.8
#1380354
Reply to reviews
Resolved

Resolved: DoorDash in San Francisco, California - Phone number update

I'm a Dasher trying to get into my account but I have a new number and I don't have the old phone
#1379417
Reply to reviews
Resolved
We placed an order for 4 items and received 2. We tried to place another order for the remainder of the items and, inexplicably, they charged us for 10 items that never came. The total charge was $133. $133 for what wound up being an order of rice and a spring roll....
Read more
1.0
I liked
  • Choice of restaurants
I didn't like
  • Double charge plus more
#1371484
Reply to reviews
Resolved
Ordered some food & it initially said that my order would take 59 min. I noticed that the driver was far away from the area & wondered why he/she chose to pick up my order. Over an hour later, the driver still hasn’t picked up my order & the new est of arrival is now...
Read more
#1369708
Reply to reviews
Resolved
I have $804 in charges on my card. I get a new person and new reference number every time I call or email. After reading hundreds of complaints, it’s obvious that there has been a data breach and they are not making it known to customers. The money I saved to put a...
Read more
Anonymous
Jennifer Smith

I've called at least six times today. Each time I call a supervisor is already on the phone or every single supervisor in the entire place is in a meeting (this has been said ...

I didn't like
  • Account hacked
  • Are not warning customers that their data has been breached
#1360505
Reply to reviews
Resolved
I had two unauthorized charges on my account totaling $300. They did not verify the ID of the person who picked up, or make any attempts to validate the purchase, despite how large it was. I've made repeated calls to customer service with no luck. The team that answers...
Read more
Anonymous
Rod Carla

Your navigation always screwed up

Anonymous
El

Well... if doordash doesn't pay my weekly earnings of $687.30 ... i have no option apart from suing them. Thats hard earned money...driving on the road all time.and they don't...

1.0
#1352871
Reply to reviews
Resolved
A careless Dasher took out my custom wrought iron mailbox a week and a half ago. I have been fighting with DoorDash over the damage all this time. They had me fill out a FAKE claim form that was allegedly sent to their insurance company, "who would follow up with me."...
Read more
Anonymous
Melanie

Doordash drivers are independent contractors and are not employed by Doordash. U should have gotten his licence plate and driver's licence info to have the law go after him. D...

1.0
I didn't like
  • Unethical business practices
  • Deception
  • Awful customer service
#1316886
Reply to reviews
Resolved
Trying to let driver know there are many tractor trailers here My number is 8035771829
Read more
Anonymous
Anonymous

How was the driver supposed to see that message?

1.0
#1257499
Reply to reviews
Resolved
Placed an order in the app. Received tow email confirmations. Tracked delivery in the app up to 2 minutes away. Waited outside 30 minutes. Received an email 1 hour after order placed that order was canceled and refund takes 3-5 days.
Read more
1.0
#1210374
Reply to reviews
Resolved Featured
DoorDash - Over charged
DoorDash - Over charged
I had ordered a pizza from Depalma restaurant located in Atlanta. The gluten free pizza I ordered said it cost $2.95. With taxes, service fee and tip it came to be a little over $6.00. Once I placed my order I received an email from DoorDash stating due to my special...
Read more
Anonymous
Jenna

Going through the same issue. Instead of charging for my additional items they charged my card five times. They currently owe me $379

HelpCenter_PissedConsumer
HelpCenter_PissedConsumer

Your issue with getting a refund seems to be quite common with DoorDash customers. Learn what can be done in such a situation here: https://doordash.pissedconsumer.com/their-r...

2.4
#1179535
Reply to reviews