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We have used Doordash multiple times and have never had any problems with the drivers. Last night was the WORST customer service I have ever received. We live in a gated community and usually I have information in the notes for how to get through. I will admit that it...
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#1387927
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I do not recommend ordering from doordash. They say declined card but then again they take your money and they do not want to refund it. They make sure that they can't find past orders so they won't have to return a payment. Never received my food neither. Stick with...
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1.6
#1382824
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Your app had a login error and now the app has no record of the run or the $2 bonus. Thanks
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5.0
#1382535
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I placed an order and was told it would arrive in 45 minutes. When I called at the estimated arrival time to check on the order, I was told it would be another 30 minutes on top of the 45 minutes I had already waited. The order had already been processed so I could not...
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2.8
#1380354
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Resolved: DoorDash in San Francisco, California - Phone number update

I'm a Dasher trying to get into my account but I have a new number and I don't have the old phone
#1379417
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Resolved
We placed an order for 4 items and received 2. We tried to place another order for the remainder of the items and, inexplicably, they charged us for 10 items that never came. The total charge was $133. $133 for what wound up being an order of rice and a spring roll....
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1.0
I liked
  • Choice of restaurants
I didn't like
  • Double charge plus more
#1371484
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Resolved
Ordered some food & it initially said that my order would take 59 min. I noticed that the driver was far away from the area & wondered why he/she chose to pick up my order. Over an hour later, the driver still hasn’t picked up my order & the new est of arrival is now...
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#1369708
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I have $804 in charges on my card. I get a new person and new reference number every time I call or email. After reading hundreds of complaints, it’s obvious that there has been a data breach and they are not making it known to customers. The money I saved to put a...
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Anonymous
Jennifer Smith

I've called at least six times today. Each time I call a supervisor is already on the phone or every single supervisor in the entire place is in a meeting (this has been said ...

I didn't like
  • Are not warning customers that their data has been breached
  • Account hacked
#1360505
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I had two unauthorized charges on my account totaling $300. They did not verify the ID of the person who picked up, or make any attempts to validate the purchase, despite how large it was. I've made repeated calls to customer service with no luck. The team that answers...
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Anonymous
Rod Carla

Your navigation always screwed up

Anonymous
El

Well... if doordash doesn't pay my weekly earnings of $687.30 ... i have no option apart from suing them. Thats hard earned money...driving on the road all time.and they don't...

1.0
#1352871
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Resolved
A careless Dasher took out my custom wrought iron mailbox a week and a half ago. I have been fighting with DoorDash over the damage all this time. They had me fill out a FAKE claim form that was allegedly sent to their insurance company, "who would follow up with me."...
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Anonymous
Melanie

Doordash drivers are independent contractors and are not employed by Doordash. U should have gotten his licence plate and driver's licence info to have the law go after him. D...

1.0
I didn't like
  • Deception
  • Awful customer service
  • Property damage
#1316886
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