Rating: 4 Stars Clear all filters (582 of 18171 reviews match)
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DOORDASH in Albuquerque, New Mexico - I am trying to talk to a human being

3.7
Details
The app is horrible I use it all the time but if there’s a mistake made or somethings wrong it is impossible to change a customer service phone number on the app would be nice other than having to Google it to find a number
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#1661113 Review #1661113 is a subjective opinion of poster.

DOORDASH in Los Gatos, California - No delivery but was charged

4.3
Details
Order never arrived but was billed. Customer service will give a full refund.
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#1660466 Review #1660466 is a subjective opinion of poster.
Reason of review
Problem with delivery
3.8
Details

Update by user Sep 21

I’ve used door dash many times and this is the first incident. My hope is that there is not another because I like the idea of having a service such as this.

Original review posted by user Sep 21

Spoke with customer service and will get a refund
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#1660458 Review #1660458 is a subjective opinion of poster.
Pros
  • Delivery to home or business
Cons
  • Kept getting hung up on or left on a dead call
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Did Not Deliver Product

DOORDASH - Dessert not on door dash menu of Ristorante Molise in Amesbury Ma

4.2
Details
Not pissed. Just disappointed that dessert is not on menu. I tried to call them and see if I could order from them and it she didn’t really understand. Can you ask them about adding dessert?
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Review
#1660354 Review #1660354 is a subjective opinion of poster.
Pros
  • Idea of having restaurant food delivered
Reason of review
Limited menu selection
Preferred solution
Add desserts to menus. I have noticed this on other menus as well

DOORDASH in Carrollton, Texas - Where’s my activation kit?

4.0
Details
It took two calls and me doing my homework but the matter has been resolved
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#1657425 Review #1657425 is a subjective opinion of poster.
Pros
  • Usually had no problems
Reason of review
Good customer service
Tags
  • Good Service

DOORDASH in Buford, Georgia - Wrong items delivered

4.0
Details
The customer service agent resolved my issue. She asked did I want the item to be redilivered, a credit from door dash, or a refund. Agent was very nice and helpful.
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#1657147 Review #1657147 is a subjective opinion of poster.

DOORDASH in Richmond, Virginia - Unable to use my promo

3.7
Details
My order was an hour past delivery time. Unfortunately I wasnt notified that they were running late until after the delivery time had passed. I received an apology promo and when I attempted to use it I couldnt. The reason being that the amount of customers that could use it had been reached
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#1656975 Review #1656975 is a subjective opinion of poster.
Reason of review
Problem with delivery

DOORDASH - Billed incorrectly for a meal I did not receive

4.3
Details
Credit to my accountcredit to my debit card account
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Review
#1655489 Review #1655489 is a subjective opinion of poster.
Pros
  • Convenience
Cons
  • Wrong orders
Reason of review
Good customer service

DOORDASH in Apex, North Carolina - Need to add Burger King.

4.0
Details
I like Doordash and you guys use to have Burger King on it and now it's gone for some reason. I'm hoping you guys can work with Burger King again.
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Review
#1654553 Review #1654553 is a subjective opinion of poster.

DOORDASH - It’s only 8:15 and every restaurant is closed except fast food

3.6
Details
Every restaurant I choose was closed at 8:15 at night
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Review
#1654371 Review #1654371 is a subjective opinion of poster.
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund