Unclaimed
DOORDASH
Reviews and Complaints
5.1M
CLAIMED LOSSES
24.1K
TOTAL REVIEWS
1.2M
PAGE VIEWS
97
ISSUES RESOLVED
DOORDASH Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDidn't get the drinks from DazDog that I ordered they gave me hot drinks instead of chillers.
I ordered chillers and they brought hot drinks.when I ordered my drinks I was very clear as to what I wanted. I feel I should receive a refund.
User's recommendation: Be sure you get what you pay for!!
ID
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerDeactivation appeal
I was deactivated for something I didn't do it was a police officer funeral I could not make it to restaurant
ID
Location
Chicago, Illinois
Preferred solution
Reactivated
New Reviewer
I have tried several times to fill out application but it won't go through
The app just doesnt allow the process to happen Ive tried over and over.. Please help. I really would like to work as a dasher.
ID
Preferred solution
Just want to be able to fill out application to start door dashing
Delivered to wrong house
My address is {{redacted}} and my next door neighbor is 1A. It is delivered to their house and not mine!!!!!
ID
Location
Manville, New Jersey
New Reviewer
Order was bad
The customer service agent was amazing and resolve my issue. Based on my interaction with the customer service agent, I will definitely be ordering from door Dash really soon!
ID
Location
Omaha, Nebraska
New Reviewer
Wrong order
They got my order completely wrong but I dont blame them. Honest mistake. Good food worth the second delivery wait time.
User's recommendation: Completely recommend.
ID
Location
Summerville, Georgia
New Reviewer
Wrong location
I ordered the wrong location and wanted to see if there was any type of refund. I realize its totally my fault and you guys did your job excellent I just wanted to reach out and see if a refund of any kind could be granted?
ID
Pros
- Great food options
- Will fix your problem the first time
- Could help during pandemic if it worked consistently
Loss
$20
Preferred solution
Price reduction
New Reviewer
Did not get food
Food never came. Return my money back on my card ordered KFC 12 chicken wings$$$$$$$$$$$$$$$$$$$$$$$$
ID
Cons
- Poor customer service when there is a problem-
Preferred solution
Full refund
My order is wrong
The app placed a order for food when I was just looking at different restaurants. It placed one for over 65 bucks !! I couldnt even see what it was
User's recommendation: I love DoorDash. Use you almost everyday lol.
ID
Location
Seattle, Washington
New Reviewer
Parts of order didn’t arrive
Ordered a milkshake but didnt get a milkshake, I was really excited about getting a milkshake. It was going to be a coffee flavor.
ID
Location
Renton, Washington
Preferred solution
Price reduction
To reactive my account
There were customer complaints, sorry about it As far as I understand the complaints include, extremely tardiness and others said food was never delivered, I accept that sometimes I got lost especially in apartments
User's recommendation: Deliver the food as fast as possible.
ID
Location
Houston, Texas
New Reviewer
I got a violation
Hey DoorDash company so I received a contract violation. It was a few days ago I got a violation because I was 12 minutes late on an order but when I receive the order I was on the freeway going in a different direction. But I excepted it still because I was kind of close, I was wondering if you guys could revoke the violation for me please because I still excepted the order and I rushed to the restaurant and the line was busy as well. If you could just get back to me as soon as possible, thank you I'm really worrying about it, I don't want to have that on my record.
ID
Pros
- On time
- Normally fast and good
- Dasher very nice
Cons
- Huge service fees
- Will hire anyone with no concept of customer service
Preferred solution
I want me contract violation to be revoked I don’t want it to be there no more
New Reviewer
Have not got my check yet
Takes 2 business days I really dont know why I am only getting only 87.50 which I was told I was getting paid 18 dollars a hour
User's recommendation: Make sure everything is right.
ID
Location
Foley, Alabama
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGift card still doesn't work
The agent last week try to help me since I had accidentally signed in as a guest. My gift cards were fine but they would not take the balance of my bank account. The agent credited back the gift card, but only one of the gift cards would work. And now the gift card says it is invalid. I have been over a week trying to get help from LLC and DoorDash and today I finally got help from the last agent. I am waiting for her email. credited
User's recommendation: Make sure you are in your account otherwise you cannot check out with your bank account as a guest.
ID
Pros
- Customer service is patient and friendly
- Follow directions
- Good food places
Cons
- Easier cards and bank balance with checking account
Loss
$25
Preferred solution
Full refund
New Reviewer
Complaint.
The driver didn't want to drive into the apartments he kept telling me that he was in front of building seven which he was not in front of building seven my grandson went outside looking for him and when I asked him what is he close by he said the playground, and he said do you want me to stay at the playground and I said no because I'm paying door dash to delivered to my door and this particular dryer dasher Martinez from now on he needed to be more professional where he is he making this company made by one bad apple make *** cut me look bad
User's recommendation: Be on time with the customers food and at least drive to the door and deliver the food don’t have no one coming outside looking for you cause you don’t wanna come in the building.
ID
Location
New York, New York
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