DOORDASH Reviews

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New Reviewer

Didn't get the drinks from DazDog that I ordered they gave me hot drinks instead of chillers.

I ordered chillers and they brought hot drinks.when I ordered my drinks I was very clear as to what I wanted. I feel I should receive a refund.

User's recommendation: Be sure you get what you pay for!!

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ID
#2840538 Review #2840538 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Deactivation appeal

I was deactivated for something I didn't do it was a police officer funeral I could not make it to restaurant
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ID
#2821659 Review #2821659 is a subjective opinion of poster.
Location
Chicago, Illinois
Preferred solution
Reactivated
New Reviewer

I have tried several times to fill out application but it won't go through

The app just doesnt allow the process to happen Ive tried over and over.. Please help. I really would like to work as a dasher.
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ID
#2807270 Review #2807270 is a subjective opinion of poster.
Preferred solution
Just want to be able to fill out application to start door dashing

Delivered to wrong house

My address is {{redacted}} and my next door neighbor is 1A. It is delivered to their house and not mine!!!!!
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ID
#2791163 Review #2791163 is a subjective opinion of poster.
Location
Manville, New Jersey
New Reviewer

Order was bad

The customer service agent was amazing and resolve my issue. Based on my interaction with the customer service agent, I will definitely be ordering from door Dash really soon!
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ID
#2779212 Review #2779212 is a subjective opinion of poster.
Location
Omaha, Nebraska
New Reviewer

Wrong order

They got my order completely wrong but I dont blame them. Honest mistake. Good food worth the second delivery wait time.

User's recommendation: Completely recommend.

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ID
#2777945 Review #2777945 is a subjective opinion of poster.
Location
Summerville, Georgia
New Reviewer

Wrong location

I ordered the wrong location and wanted to see if there was any type of refund. I realize its totally my fault and you guys did your job excellent I just wanted to reach out and see if a refund of any kind could be granted?
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ID
#2760960 Review #2760960 is a subjective opinion of poster.
Pros
  • Great food options
  • Will fix your problem the first time
  • Could help during pandemic if it worked consistently
Loss
$20
Preferred solution
Price reduction
New Reviewer

Did not get food

Food never came. Return my money back on my card ordered KFC 12 chicken wings$$$$$$$$$$$$$$$$$$$$$$$$
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ID
#2753538 Review #2753538 is a subjective opinion of poster.
Cons
  • Poor customer service when there is a problem-
Preferred solution
Full refund

My order is wrong

The app placed a order for food when I was just looking at different restaurants. It placed one for over 65 bucks !! I couldnt even see what it was

User's recommendation: I love DoorDash. Use you almost everyday lol.

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ID
#2753440 Review #2753440 is a subjective opinion of poster.
Location
Seattle, Washington
New Reviewer

Parts of order didn’t arrive

Ordered a milkshake but didnt get a milkshake, I was really excited about getting a milkshake. It was going to be a coffee flavor.
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ID
#2748988 Review #2748988 is a subjective opinion of poster.
Location
Renton, Washington
Preferred solution
Price reduction

To reactive my account

There were customer complaints, sorry about it As far as I understand the complaints include, extremely tardiness and others said food was never delivered, I accept that sometimes I got lost especially in apartments

User's recommendation: Deliver the food as fast as possible.

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ID
#2743590 Review #2743590 is a subjective opinion of poster.
Location
Houston, Texas
New Reviewer

I got a violation

Hey DoorDash company so I received a contract violation. It was a few days ago I got a violation because I was 12 minutes late on an order but when I receive the order I was on the freeway going in a different direction. But I excepted it still because I was kind of close, I was wondering if you guys could revoke the violation for me please because I still excepted the order and I rushed to the restaurant and the line was busy as well. If you could just get back to me as soon as possible, thank you I'm really worrying about it, I don't want to have that on my record.
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ID
#2735539 Review #2735539 is a subjective opinion of poster.
Pros
  • On time
  • Normally fast and good
  • Dasher very nice
Cons
  • Huge service fees
  • Will hire anyone with no concept of customer service
Preferred solution
I want me contract violation to be revoked I don’t want it to be there no more
New Reviewer

Have not got my check yet

Takes 2 business days I really dont know why I am only getting only 87.50 which I was told I was getting paid 18 dollars a hour

User's recommendation: Make sure everything is right.

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ID
#2733242 Review #2733242 is a subjective opinion of poster.
Location
Foley, Alabama

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Gift card still doesn't work

The agent last week try to help me since I had accidentally signed in as a guest. My gift cards were fine but they would not take the balance of my bank account. The agent credited back the gift card, but only one of the gift cards would work. And now the gift card says it is invalid. I have been over a week trying to get help from LLC and DoorDash and today I finally got help from the last agent. I am waiting for her email. credited

User's recommendation: Make sure you are in your account otherwise you cannot check out with your bank account as a guest.

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ID
#2724233 Review #2724233 is a subjective opinion of poster.
Pros
  • Customer service is patient and friendly
  • Follow directions
  • Good food places
Cons
  • Easier cards and bank balance with checking account
Loss
$25
Preferred solution
Full refund
New Reviewer

Complaint.

The driver didn't want to drive into the apartments he kept telling me that he was in front of building seven which he was not in front of building seven my grandson went outside looking for him and when I asked him what is he close by he said the playground, and he said do you want me to stay at the playground and I said no because I'm paying door dash to delivered to my door and this particular dryer dasher Martinez from now on he needed to be more professional where he is he making this company made by one bad apple make *** cut me look bad

User's recommendation: Be on time with the customers food and at least drive to the door and deliver the food don’t have no one coming outside looking for you cause you don’t wanna come in the building.

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ID
#2715793 Review #2715793 is a subjective opinion of poster.
Location
New York, New York