Contact Information

DOORDASH Phone Numbers

Toll-Free Number:

  • (844) 285-0248

Customer Service:

  • (855) 973-1040 Main Number
  • (650) 681-9470
  • (844) 285-0248
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Corporate Office Address:

DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States

Other Info:

Depending on your area and local restaurant hours, we begin delivering as early as 8am and run as late as 11pm.

Help in Social Networks:

Summary of DOORDASH Customer Service Calls

243863 TOTAL
06:11 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact DOORDASH to Ask about:

Shipping and Delivery Question:

  • “Order delivered was wrong”
  • “I paid for an order that i did not receive from outback steakhouse”
  • “Missing items”

Payments and Charges Question:

  • “Overcharged my master card”
  • “Charges incorrectly”
  • “Charged me for my order never recieved it”

Account Question:

  • “New Doordash Account”
  • “Can't log into account”
  • “Account”

Activation/ Cancellation Question:

  • “Cancel Doorpass”
  • “They cancel my order”
  • “CancelOrder”

Cards Question:

  • “It will not take my card”
  • “I lost my red card”
  • “Credit cards not being accepted”

Refund Question:

  • “Refund money”
  • “Refund issue”
  • “I want my refund that's been due for”

Product/ Service Question:

  • “Code not working”
  • “I placed an order and got notifications about the driver approaching. He called me and specifically complained that he couldn’t find my location. I offered to help he was unreceptive and kept going the wrong way. I said I would wait outside until”
  • “Mistake with order and giving info out”

Request for Information Question:

  • “Question about start”
  • “Question about the 1099”
  • “Confirming orientation at 12 noon today”

Website/ Application Question:

  • “Application won’t complete”
  • “App issues”
  • “Can’t order online”

Employment Question:

  • “I needed a 1099 form sent”
  • “About my job”
  • “Debit card issue”

Staff Question:

  • “Rude driver refused to deliver order” , Review # 1774434
  • “Unprofessionalism”
  • “The service is down”

Return/ Replace Question:

  • “Because my food never arrived I just returned from work”
  • “Changing catering time”
  • “Replacement red card hasnt arrived”

Other Question:

  • “Saying my number is being used”
  • “Tax”
  • “Door Dash Pass”

DOORDASH Rating Stats

2.0 out of 5 stars
based on 9701 reviews
See all 20086 reviews

Rating trend


Top DOORDASH Services

Delivery Service, Customer Care, Vehicle Driver

Top DOORDASH Products

Account, Mobile Application, Dasher Mobile Application

DOORDASH Pros and Cons

Pros: Convenience, Convenient, Choice of restaurants, Easy ordering, Easy online ordering process

Cons: Customer service, Poor customer service, Cold food, No way to easily contact customer service, Poor service

Related Companies



DoorDash is an on-demand delivery service. The company was founded in 2013. Its headquarters is based in Palo Alto, California, United States of America. DoorDash provides restaurant delivery service from the following areas: Silicon Valley, SF East Bay, Los Angeles, San Francisco, and La Valley. The company cooperates with such restaurants as Fuki Sushi, The Counter, California Pizza Kitchen, Spicekit, and many more. DoorDash is available on a web resource and on mobile. The company provides gift cards for US $25, US $50, US $100, and US $200. The company has more than 100 employees. Customer service is provided by e-mail during normal business hours.

DOORDASH reviews and complaints

DOORDASH is ranked 22 out of 340 in Food Delivery category

Area Served

USA, Worldwide, Canada, Australia

Payment Methods

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