Contact DoorDash Customer Service
DoorDash Phone Numbers and Emails
(855) 830-5429DoorDash For Work (US)
(844) 887-2170Whistleblower Hotline (US/Canada)
(855) 643-8439Merchant Support - Canada (Français)
(855) 973-1040Merchant Support - United States (English)
(855) 834-8733Merchant Support - United States (Español)
+61 180 095 8316Merchant Support - Australia
+1 647 957 7219Merchant Support - Canada (English)
+6 480 000 1188Merchant Support - New Zealand
(855) 554-5779Merchant Sales - US/Canada
+61 180 071 7576Merchant Sales - Australia
How to Contact DoorDash Customer Service?
Most Popular Number:
|Total calls: 6 601||Issues resolved: 285||Last call: Jan 27, 2023|
What is DoorDash Customer Service Phone Number?
There is a main Doordash phone number (1-855-973-1040) for all issues whether you are a customer, dasher, or merchant. DoorDash also provides a phone number on their Facebook page: 1 650-681-9470.
Contact DoorDash Customer Service Via Online Chat
You can chat with a DoorDash customer service representative in the help center. Choose the category that suits you among Customer, Dasher, and Merchant. Then, click on the chat option. You will be led to a chat form where you will be required to provide your first name, last name, email address, phone number, select a category and subcategory for your issue, and then click on the “Start Chatting” button. Your form will have been submitted and you will be linked with an available chat agent.
What is DoorDash Customer Service Email?
There is a DoorDash email address (firstname.lastname@example.org.) provided on their Facebook page that customers, merchants, or dashers can write to directly. Dashers and merchants can also fill the contact form available in the respective dasher and merchant help center section and submit. A DoorDash customer representative should get back with a response via the email address you provide.
Additionally, you can directly message the DoorDash support via their social media pages: Twitter(@DoorDash), Facebook, and Instagram.
The DoorDash address is DoorDash, Inc.,116 New Montgomery Street, 4th Floor,
San Francisco, California 94105, United States.
Summary of DoorDash Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DoorDash?
Shipping and Delivery Question:
- “I didnt receive money from delivery”
- “Wrong order”
Product/ Service Question:
- “To bring me my food”
- “I have a violation of not handing food to a person, but I did deliver in handy to her”
Payments and Charges Question:
- “Unauthorized use of my bank account”
- “Unrecognized Charge”
- “Stop charges”
- “Account access”
- “Money out my account”
- “Want to sign in”
Activation/ Cancellation Question:
- “Activate red card”
- “I would like to Cancel My Account.”
- “Canceled an order when i found out their item was discontinued”
- “Someone using my card”
- “I want a PIN number”
- “Dasher Direct Card”
Request for Information Question:
- “I need help signing up”
- “Find out when they send out tax forms”
- “Placed order last night subway after about an hour they canceled and store called said they were making it”
- “Refund money”
- “Refund not received”
Website/ Application Question:
- “My dasher application”
- “Problem with application process”
- “Get paid”
- “1099 form”
- “I need my 1099 form”
- “Customer service”
- “I am a Dasher and I want to speak to an American English-speaking manager or executive”
Return/ Replace Question:
- “To change address”
- “I want to return my item”
- “First time user in it didn't take my code”
- “Not sure if text messages”
DoorDash is an on-demand delivery service. The company was founded in 2013. Its headquarters is based in Palo Alto, California, United States of America. DoorDash provides restaurant delivery service from the following areas: Silicon Valley, SF East Bay, Los Angeles, San Francisco, and La Valley. The company cooperates with such restaurants as Fuki Sushi, The Counter, California Pizza Kitchen, Spicekit, and many more. DoorDash is available on a web resource and on mobile. The company provides gift cards for US $25, US $50, US $100, and US $200. The company has more than 100 employees. Customer service is provided by e-mail during normal business hours.
DoorDash is ranked 63 out of 317 in Food Delivery category
USA, Worldwide, Canada, Australia, Asia
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