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This week the number of DoorDash customer service requests is much higher than usual.

Contact DoorDash Customer Service

How to Reach a Person at DoorDash

Verified Contact Information

Toll-Free Number:

  • 1-855-431-0459
Call customer service
Send Message

Customer Service:

  • 1-855-973-1040
    Delivery Issues/Refund
  • 1-855-830-5429
    DoorDash For Work (US)
  • 1-855-811-7299
    Large Order Fulfillment/Catering Orders
  • 1-650-681-9470
  • 1-855-536-1062

Emergency/ Hotline:

  • 1-844-887-2170
    Whistleblower Hotline (US/Canada)

Accessibility:

  • 1-855-300-8985

Investors/ Franchising:

  • 1-855-643-8439
    Merchant Support - Canada (Français)
  • 1-855-834-8733
    Merchant Support - United States (Español)
  • +61 180 095 8316
    Merchant Support - Australia
  • +1 647 957 7219
    Merchant Support - Canada (English)
  • +6 480 000 1188
    Merchant Support - New Zealand

Sales/ Reservations:

  • 1-855-554-5779
    Merchant Sales - US/Canada
  • +61 180 071 7576
    Merchant Sales - Australia

DoorDash Emails:

Business Customer Service
Customer Service
Delivery Issues, Large Order Fulfillment/Catering Orders
Investors/ Franchising
Jobs/ Career
Legal
Informal Resolution, Privacy Inquiries
Media
Opt-out of Marketing Emails, Press Inquiries

DoorDash Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular DoorDash Phone Number
1 (650) 681-9470
Average Hold Time
00:02:16
Average Calls duration
6 minutes
Most Popular DoorDash Email Address
drive-support@doordash.com
DoorDash Live Agent Availability
28% of callers successfully reach a real person
Issue Resolution Rate
Low (28% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact DoorDash Customer Service?

Most Popular Number:

(855) 431-0459
Total calls: 16 838 Issues resolved: 952 Last call: May 20, 2026

If you need customer support to find out answers to your questions related to seasonal promotions, your order, delivery, or anything else, dial the following DoorDash phone number: (855) 431-0459. Want to become a Dasher or are you already work in the delivery services company as such a specialist and have questions about earnings and payments? Also use the above-mentioned DoorDash contact. Need merchant support? Call at (855) 554-5779.

You can chat with a DoorDash customer service representative in the help center. Choose the category that suits you among Customer, Dasher, and Merchant. Then, click on the chat option. You will be led to a chat form where you will be required to provide your first name, last name, email address, phone number, select a category and subcategory for your issue, and then click on the “Start Chatting” button. Your form will have been submitted and you will be linked with an available chat agent.

If you have an issue with an order contact at this DoorDash email address (drive-support@doordash.com). For large order fulfillment/catering you can contact at merchant-drive-support@doordash.com. Dashers and merchants can also fill the contact form available in the respective dasher and merchant help center section and submit. A DoorDash customer representative should get back with a response via the email address you provide.

Additionally, you can directly message the DoorDash support via their social media pages: Twitter(@DoorDash), Facebook, and Instagram.

The DoorDash address is DoorDash, Inc.,116 New Montgomery Street, 4th Floor,
San Francisco, California 94105, United States.

By realizing that help may be needed at any time, the company provides round-the-clock support. That is, DoorDash representatives are ready to receive appals 24 hours, 7 days a week. Such working hours apply to both telephone lines and an online chat option. However, they may change. So, check actual information on when the DoorDash customer service is ready to give assistance on “Help” page. It is available on the official company website.

Visit the DoorDash website by clicking on its hyperlink in the “Contact Information” block on this page. Follow the “Help” hyperlink in the “Let Us Help You” block at the bottom of the main page. Choose the type of support you need and follow the “Visit Help Center” hyperlink. Choose the type of help and you’ll see the information you need.

If you are interested in cooperation or have other corporate related issues you can discuss with the company representative face-to-face, visit the DoorDash headquarters that is located at the following address: 303 2nd St, Suite 800 San Francisco, California 94107, United States.

PissedConsumer Club

Contact Information

DoorDash Website:

DoorDash Help Center:

Corporate Office Address:

DoorDash, Inc.
303 2nd St., South Tower, 8th Fl., Ste 800
San Francisco, California 94107
United States

Summary of DoorDash Customer Service Calls

340K TOTAL
CALLS
06:10 AVG CALL
DURATION
28% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DoorDash?

Shipping and Delivery Question:

  • “How far do you deliver”
  • “I delivered for doordash. I need to know my beginning date n ending date”
  • “Never received plus I only had one order and was charged for two”

Product/ Service Question:

  • “Complaint about my driver”
  • “Problem with yearly renewal”
  • “Ordered food two hours ago. Never got food”

Payments and Charges Question:

  • “Overcharge”
  • “Charges on my bank account”
  • “Charges to my bank statement. I don't have or never used your service.”

Account Question:

  • “I can't log into my account”
  • “Account”
  • “Reinstate my account”

Request for Information Question:

  • “I called Moes over two hours ago try to contact the dasher he keeps hanging up on me I want a full refund”
  • “To update my account info”
  • “Information about account”

Activation/ Cancellation Question:

  • “I need to cancel subscription that I didn’t give permission for”
  • “Reactivate my account”
  • “Activation help”

Cards Question:

  • “Someone used my card for door dash and I don't know who”
  • “Card”
  • “Red card expired and I'm in the process of an order”

Refund Question:

  • “Refund”
  • “Refund/did not receive order”
  • “Refund money”

Website/ Application Question:

  • “Person didnt bring all of items ordered that was ordered on little ceasars website”
  • “App rejected”
  • “The app is not recognizing my ID”

Return/ Replace Question:

  • “Change baking account”
  • “Change credit card number”
  • “My order is not being shopped for I've been waiting since 2pm. I've even changed the delivery time and still no activity”

Employment Question:

  • “1099”
  • “Employment”
  • “1099 tax forms”

Staff Question:

  • “I put an order in almost 2 hrs ago and still no received my order. For some reason the original driver was reassigned, not sure why? Thus is not the second drivers fault. I blame DoorDash for poor service”
  • “Reinstate service”
  • “Unprofessional employee”

Other Question:

  • “Missing pies on the irder”
  • “Order wrong”
  • “Dash pass”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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