Contact DoorDash Customer Service
DoorDash Phone Numbers and Emails
Toll-Free Number:
-
(855) 431-0459
Customer Service:
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(855) 830-5429DoorDash For Work (US)
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(650) 681-9470
-
(855) 536-1062
DoorDash Emails:
Contact Information
DoorDash Website:
DoorDash Help Center:
Corporate Office Address:
Summary of DoorDash Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call DoorDash?
Shipping and Delivery Question:
- “I didnt receive money from delivery”
- “Wrong order”
- “Did not receive food order even though text told me it was”
Product/ Service Question:
- “We never got our food. It was sent to the wrong place. Please let me know what's going on.”
- “To bring me my food”
- “I have a violation of not handing food to a person, but I did deliver in handy to her”
Payments and Charges Question:
- “Unauthorized use of my bank account”
- “Unrecognized Charge”
- “Stop charges”
Account Question:
- “Account access”
- “Money out my account”
- “Want to sign in”
Activation/ Cancellation Question:
- “Activate red card”
- “I would like to Cancel My Account.”
- “Canceled an order when i found out their item was discontinued”
Cards Question:
- “Someone using my card”
- “I want a PIN number”
- “Dasher Direct Card”
Request for Information Question:
- “I need help signing up”
- “Find out when they send out tax forms”
- “Placed order last night subway after about an hour they canceled and store called said they were making it”
Refund Question:
- “Refund money”
- “Refund”
- “Refund not received”
Website/ Application Question:
- “App”
- “My dasher application”
- “Problem with application process”
Employment Question:
- “Get paid”
- “1099 form”
- “I need my 1099 form”
Staff Question:
- “Customer service”
- “Your charging me for a service I don't have”
- “I am a Dasher and I want to speak to an American English-speaking manager or executive”
Return/ Replace Question:
- “Return”
- “To change address”
- “I want to return my item”
Other Question:
- “First time user in it didn't take my code”
- “Ok”
- “Not sure if text messages”
About
, DashMart
DoorDash is an on-demand delivery service. The company was founded in 2013. Its headquarters is based in Palo Alto, California, United States of America. DoorDash provides restaurant delivery service from the following areas: Silicon Valley, SF East Bay, Los Angeles, San Francisco, and La Valley. The company cooperates with such restaurants as Fuki Sushi, The Counter, California Pizza Kitchen, Spicekit, and many more. DoorDash is available on a web resource and on mobile. The company provides gift cards for US $25, US $50, US $100, and US $200. The company has more than 100 employees. Customer service is provided by e-mail during normal business hours.
DoorDash is ranked 63 out of 317 in Food Delivery category
USA, Worldwide, Canada, Australia, Asia
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