Contact DoorDash Customer Service
DoorDash Contact Information
Toll-Free Number:
- (855) 973-1040
Customer Service:
- (650) 681-9470
Legal:
- (855) 973-1040
- (844) 285-0248
Contact Page:
Email:
Headquarters Address:
Other Info:
Depending on your area and local restaurant hours, we begin delivering as early as 8am and run as late as 11pm.
Social Networks:
Summary of DoorDash Customer Service Calls
Customers Contact DoorDash to Ask about:
Shipping and Delivery:
- “Rotten food delivery”
- “I signed up for door Dash delivery driver since I’m on information they confirmed everything but I have not received my red card or have not set up direct deposit and it’s been almost 2 weeks”
- “Delivery time was 2 hours late”
Payments and Charges:
- “I have problems with my payment”
- “Enquiry about charges”
- “Payment info and car info”
Account:
- “Can my account be re-activqted”
- “I don’t have a bank account so I’m not sure how I will get paid”
- “Am working at hand and my account logout and says account described”
Cards:
- “Debit card update”
- “Card stolen and I went to pick up order”
- “App won’t let me put my card info”
Activation/ Cancellation:
- “Cancel order that has been sitting over an hour with no dasher”
- “Reactivate lost red card”
- “Order getting cancelled”
Request for Information:
- “I need to soeak to someone about an order”
- “Question one why the dasher app is not working.”
- “Questions about dashers route”
Refund:
- “Refund confirmation”
- “Help refunding an order”
- “My food was cold and I want a refund”
Website/ Application:
- “My application is not working”
- “Application issues and on a order”
- “APPLICATION ISSUES ON YOUR END and I have food in the way”
Product/ Service:
- “Never received an order and in car”
- “App crashed”
- “My orders didn’t arrive and you app crashed”
Employment:
- “I am a dasher Wages not credit in my account”
- “Need copy of pay stubs”
- “Id now updated for dasher job”
Staff:
- “Bad service cold food”
- “I contact customer service about my dash account being deactivativated”
- “Customer service wasn’t helpful”
Return/ Replace:
- “Change”
- “Download driver app. It wont accept my birth year. It keeps changing it from 1962 to 1990”
- “For food replacement”
Other:
- “My food late and cold”
- “Need with my profile”
- “Wondering where my food is”
DoorDash Rating Stats
About DoorDash
Delivery Service, Customer Care, Vehicle Driver, Referral Program, Deal
Account, Mobile Application, Dasher Mobile Application, Food Delivery Mobile Application, Website
Choice of restaurants, Easy online ordering process, Convenience, Restaurant selection, Delivery guy
Poor customer service, Not receiving what i paid for, Worst possible service, Unprofessional, Failed estimated arrival time
DoorDash is an on-demand delivery service. The company was founded in 2013. Its headquarters is based in Palo Alto, California, United States of America. DoorDash provides restaurant delivery service from the following areas: Silicon Valley, SF East Bay, Los Angeles, San Francisco, and La Valley. The company cooperates with such restaurants as Fuki Sushi, The Counter, California Pizza Kitchen, Spicekit, and many more. DoorDash is available on a web resource and on mobile. The company provides gift cards for US $25, US $50, US $100, and US $200. The company has more than 100 employees. Customer service is provided by e-mail during normal business hours.
DoorDash is ranked 27 out of 321 in Food Delivery category
USA, Worldwide
