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9 comments

Dasher never arrived, happen on the 9/22/2017 the food supose to be delivery around 10:15, _10:30. Dasher never call.

I ordered food from Fly and Fish in Newport Beach, it was $224.00 for the food. The restaurant is close to my house. Im very disappointed. It is not the first time i have issue's with your company.

But i never complain before. Im hoping you do something about this issue. I use your company a lot i pay you guys a lot for your service, i always tip your drivers good. I deserve to be treat the same.

!Please credit back to my credit card.! You guys use gps. You can track your dasher,driver and ask happen and why he never call. Like the other dashers,.

Thank you! Paul Bellamy

Reason of review: Problem with delivery.

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Guest

Door dash is terrible. I ordered food and never received it!!! Never again

Casaundra Wcl
reply icon Replying to comment of Guest-1622405

I never received my order, I contacted the customer service, the custom service representative was soooooo unhelpful, the only thing he told me repeatedly was we can't compensate. This app, I'll never use it again...

Guest

The same thing just happened to me it said he delivered the food. But I waited a half hour and nothing. And I text him to see if he could find the place ok and my number was blocked

Guest
reply icon Replying to comment of Guest-1474803

Obviously hateful customers like you who rate drivers a 1 star when they provide excelkent service need to always look over you shoulder. What did you do?

Surely you did something. Dashers all know wach other.

Guest

"The restaurant is close to my house"

Wow, it's almost like maybe you should have just gotten off your lazy butt and gotten your own food for once.

First world problem.

Guest
reply icon Replying to comment of Guest-1376962

You ever stop to think that maybe some people don't have a car, could have an injury, pregnant or something else preventing them from "getting off their lazy butt?"

Guest
reply icon Replying to comment of Guest-1384316

I agree with you. I work some 12 hours shifts and can not step away from my office to spend precious time wasting away in a line, driving, and what not.

My elderly mother uses them as well because she is sick a lot and does not want to have to go out when my dad is working. Ignore the idiot above, he just is a troll sitting in a dark cave thinking he is funny.

Guest
reply icon Replying to comment of Guest-1376962

No he worked hard to be able to afford services like this. Maybe he was busy and couldn't make it to the restaurant in time.

Guest
reply icon Replying to comment of Guest-1376962

Lol it doesnโ€™t matter.. if a company does a service and charges for it they should be professional and held accountable, and idk maybe do their damn job.

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