5534 N Milwaukee Ave, Chicago, IL 60630, USA
Not resolved
1.9
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

They kept extending the time for my ( rather overpriced) delivery. I didn't care that it was a ripoff, I was hungry.

It went from 45 minutes to hour and a half. Nothing. I received 2 messages from DoorDash telling me to contact my lost driver - neither time did he answer. Also, I'm not sure how he got lost when he literally just picked up the food, unless that status update was a lie.

I'm thirty minutes away, how did he get lost 5 minutes from the restaurant? My place isn't hard to find, either. I was offered no compensation or apologies and decided to quell my hunger with a granola bar instead.

I enjoyed giving you my money for a time, DoorDash. Never again.

Also not pleased with the false menu pricing. I paid 50$ for a cheeseburger and a salad the other day. The key to a prospering business isn't to *** your customer really good one time, it is to *** them just a little bit, repeatedly. If you get greedy and sloppy, you lose people- customers as well as Dashers.

And you are.

Greedy, sloppy, customer-losing, dasher-dissing newbs. Go back to business school- you've forgotten the basics.

Product or Service Mentioned: Doordash Home Delivery Service.

Reason of review: Multiple issues: Poor customer service, bad quality, problem with delivery, pricing issue, not as described, defective, cancellation policy..

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

DoorDash Pros: Delivery people, Variety, Believing that i was about to eat food.

DoorDash Cons: Not receiving food, Being left hungry with no compensation after an extended wait, Being ripped off, False menu prices, Lies.

  • Doordash Markup
  • Unethical Hiding Of Fees
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