DoorDash - Displeased
I placed my order and included more than a 30% tip, hoping this would ensure great service. I received a call from delivery person who informed me that my food was down in the hotel lobby.
(I wouldnโt have used DoorDash if I wanted to leave my hotel room). So I asked if they do not deliver to hotel rooms....and after a little prodding, he told me he didnโt have my room#. My room number was clearly provided in the delivery address-photo attached. I provided him with the room number and he delivered.
After arranging my dinner, I noticed I didnโt have cutlery. I called the driver and he said the restaurant did not include it, so I asked him if door dashers are not trained to check for these items.
He told me they do normally check but he didnโt check this one because the restaurant had the meal packaged and ready to go. I had to have my hotel bring me cutlery in order to eat dinner.
Reason of review: Problem with delivery.
Location: Overland Park, Kansas
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