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I placed my order and included more than a 30% tip, hoping this would ensure great service. I received a call from delivery person who informed me that my food was down in the hotel lobby.

(I wouldnโ€™t have used DoorDash if I wanted to leave my hotel room). So I asked if they do not deliver to hotel rooms....and after a little prodding, he told me he didnโ€™t have my room#. My room number was clearly provided in the delivery address-photo attached. I provided him with the room number and he delivered.

After arranging my dinner, I noticed I didnโ€™t have cutlery. I called the driver and he said the restaurant did not include it, so I asked him if door dashers are not trained to check for these items.

He told me they do normally check but he didnโ€™t check this one because the restaurant had the meal packaged and ready to go. I had to have my hotel bring me cutlery in order to eat dinner.

Reason of review: Problem with delivery.

Location: Overland Park, Kansas

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