State: District Of Columbia Clear all filters (65 of 18171 reviews match)
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DOORDASH in The Bronx, New York - Charged for doorpass after canceling! I want a refund ASAP!

1.0
Details
I cancelled MONTHS AGO & was charged! I WANT MY REFUND OF $9.99 ASAP! Because you charged me my account is now NEGATIVE
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#1677444 Review #1677444 is a subjective opinion of poster.

DOORDASH in Washington, District Of Columbia - Bad Company

1.0
Details
This company lied said they refunded my money and never did wanted me to send them my bank statement with all personal information on it like I am a fool but I will never deal with them again.
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#1671725 Review #1671725 is a subjective opinion of poster.
Reason of review
Problems with payment

DOORDASH in Washington, District Of Columbia - Yesterday issues

The money spent was refunded to me for the inconvenience
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#1648608 Review #1648608 is a subjective opinion of poster.
Reason of review
Honest return, exchange or cancellation policy

DOORDASH in Washington, District Of Columbia - Refund money

5.0
Details
My account credit was credited to my bank account.
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#1618122 Review #1618122 is a subjective opinion of poster.
Reason of review
Good customer service

DOORDASH in Washington, District Of Columbia - Ordered food and it still hasn't showed up

I am about to delete your app and i will never recommend someone to use this app if i am not compensated my money as it is poor customer service all around i sent messages about my order went ahead and even called to get it sorted out and nothing, well then sorry doordash you gotta go
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#1615423 Review #1615423 is a subjective opinion of poster.

DOORDASH in Washington, District Of Columbia - Driver issues with merchant

DOORDASH - Driver issues with merchant
This was the driver who stole my order from merchant. Merchant uploaded the picture and sent me the complaint personally apologizing for my first time experience ordering to go wrong. Otherwise thank you DoorDash for honoring the credit to mine and merchant accounts Hope you handle your driver with appropriate measures.
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#1614075 Review #1614075 is a subjective opinion of poster.
Reason of review
Poor customer service

DOORDASH in Washington, District Of Columbia - No people were available

1.8
Details
i refunded a order like 10 seconds after it was made and it said i would get my money back in 5-8 days and i never got my money back
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#1612657 Review #1612657 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Full refund

DOORDASH in Washington, District Of Columbia - I didn’t did not receive credit for a referral

DOORDASH - I didn’t did not receive credit for a referral
Having now called to request support, the representative said he had no record of my referral, even as I explained that I referred using the SMS link on the website and sent the attached referral code to a friend, who used the code to set up an account and order food. Now I have to call back in a couple of hours after he has had time to review.
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#1612371 Review #1612371 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$20
Preferred solution
The referral credit I was promised

DOORDASH in Washington, District Of Columbia - Didn’t Get My Refund

1.0
Details
Nobody answered The phone and I’m calling corporate
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#1609352 Review #1609352 is a subjective opinion of poster.
Reason of review
Pricing issue
Loss
$17
Preferred solution
Full refund

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

Latest Question

DOORDASH Questions

DOORDASH in Washington, District Of Columbia - Order won’t update and it told me to call for an ETA

I’m wondering where my order is. It’s been well over the delivery time and nothing has changed. It says to call customer support to get an ETA.
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#1609085 Review #1609085 is a subjective opinion of poster.