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I take to-go orders and Doordash is the WORST!! Half of our orders are from Eastern India; most of them dont speak English very well, and for some reason are snappy and zip through it faster than you can push a button, even if you tell them several times to slow down.
The other half of orders are from their automated system (which will correct you if you call it a robot!!) which is a disaster, and it doesnt let you read it back to make sure its right. They also go off a menu which has weird items and much higher prices, which makes waste in the kitchen and is a hassle for us to fix. We have had good luck with the drivers. One thing we do is show them the order item by item and have them sign a copy of the receipt.
Its a CYA for both us and the driver. Id steer clear if I were a restaurant owner.
User's recommendation: NOPE.
DOORDASH Cons: Unorganized.