San Jose, California
Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time

-They consistently have late deliveries

-Deliveries are often missing food

-Food comes either cold or with wrong ingredients, that can really ruin a person's lunch especially if said person has a lot of allergies

-Incompetent decisions made those who deliver to put drinks in bags with food, so the juice can spill all over the food.

-Also, leaving personal drinks in drink holders that spill all over other drinks

DoorDash is a convenient option when you forget your lunch or when you want to eat out. However, the convenience decreases when consistent and simple errors are made. I think I will stop using their services because the cost doesn't equal the quality.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $250.

Preferred solution: Let the company propose a solution.

DoorDash Pros: Choice of restaurants.

DoorDash Cons: Lack of consistency with correct orders.

  • Order Had Allergens
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