Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I am extremely upset with DoorDash today. I never had a problem with it until today when I was starving and ordered food.

Then when I checked to see where it was it said “delivered” I was confused and waited outside thinking they were coming up the stairs. Nope. They NEVER came and my order was delivered??? I had to google a customer support # for them because its not on the order screen at all.

Then they issued a partial refund??? UM I WANTED MY FOOD NOTMY MONEY BACK. Now that I never ate anything I would like ALL my money back onto my card but its looking like thats not going to happen. I am extremely pissed at Door Dash and NEVER using it again.

When they talked to the dasher he persisted that he delivered it to MY address.

ha. yeah right, he probably ate it!!!!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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