I am a merchant who has NOT signed on with door dash. However one of their staff keeps calling our pizzeria to place orders.
This is fine if they pay and pick up the pizza as promised. They do not, for the last several weeks we have had a number of pizza orders that were placed by Door Dash person and only to then be cancelled at the last minute saying their customers credit card was declined. Not sure how they work, but whenever we get an order and the customer gives us a credit card it is run and approved within minutes of the transaction. So for them to wait until they are supposed to pick up the pizza to call and cancel is absurd.
This leaves us with a pizza that is cooked and nowhere to go!!! I will not do business with this company any further. I have told my staff that if the call they are to pay up front or do not take their order. I have emailed the support email that is on their website but to be ignored.
Sent 2 emails with no response. This company is not credible and beware if you decide to use them.
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Bad quality.