Product: Doordash Account Clear all filters (909 of 909 reviews match)
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DOORDASH in Loveland, Colorado - Don’t lose your 1st red card

2.8
Details
My puppy got a hold of my card so I drove 40 minutes to the nearest office and got a new one but it failed to activate. Customer service is saying 24 to 48 hours because they’ve had some “issues”. It’s the weekend and I wanted to work but can’t!
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#1709652 Review #1709652 is a subjective opinion of poster.
Product
Doordash Account

DOORDASH - I didnt order anything but my bank statement says I did!

DOORDASH - I didnt order anything but my bank statement says I did!
I was charged for food I didn’t buy!
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#1709649 Review #1709649 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
I’m not a customer and I got charged for door dash
Loss
$47
Preferred solution
Full refund

DOORDASH in Alpharetta, Georgia - Fraud

1.0
Details
I reported a fraud charge last week to DoorDash and they said they would call me back in five minutes and never called back and they could see it was not in my account and let the charge go through. It happened again today and they still did not let me talk to the fraud department directly and said they would have to call me back.
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#1709467 Review #1709467 is a subjective opinion of poster.
Product
Doordash Account

DOORDASH - The worst service ever!!!!!!!!!!!!!!

You can't cancel your subscription. You are a menace to society!
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#1708985 Review #1708985 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Ive been trying to cancel for over a year! Crooks!!!!1
Loss
$400
Preferred solution
Full refund

DOORDASH - Can't use my acct to dash

5.0
Details
Made one mistake and now it’s taking long just to fix can’t even start making extra money and everyone I call they say something different makes people not want to work
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#1707781 Review #1707781 is a subjective opinion of poster.
Product
Doordash Account

DOORDASH - Activate my account

I need my money refunded to my bank account because I was charged for a order that I didn’t receive
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#1705497 Review #1705497 is a subjective opinion of poster.
Product
Doordash Account
Cons
  • Deactivated my account
Reason of review
Return, Exchange or Cancellation Policy
Loss
$25
Preferred solution
Full refund

DOORDASH - Order not delivered

2.0
Details
Credits issued to bank account and user account
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Review
#1704340 Review #1704340 is a subjective opinion of poster.
Product
Doordash Account
Pros
  • Love getting food delivered
  • Variety or restaurants in area
Cons
  • Get item delivered
  • Deliver person contact information invalid
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Fix company map application used for delivery and be sure delivery driver contact information is functioning

DOORDASH in Silver Spring, Maryland - Help!

2.8
Details
I accidentally ordered to my work instead of home. Luckily, I was able to contact my dasher who totally helped me out because your app wasn’t letting me change my address. When I called CS they said there was a problem with the system. If you know there is a problem with the system then you should allow people to call directly from the app rather than having to look up a number online and do a bunch of crap just to speak to CS.
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Review
#1702586 Review #1702586 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Your app is too limited. Luckily your dashers are great.

DOORDASH in Saint Louis, Missouri - Crap service

1.0
Details
I have called you guys two or three times about the same problem and you guys finally give me my one $9.99 but the other 1 or 2 are just gone. And all you guys can do is tell me I subscribe to something even though I’ve told you guys multiple times no I wasn’t I never subscribed to anything. So fix your company or lose more customers that’s up to you.
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#1701717 Review #1701717 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

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DOORDASH reviews

DOORDASH - App not working

Unable to use app to order. Long hold time on customer service number. When i did finally get through the app, it declined my card. There is nothing wrong with my card.
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Review
#1696932 Review #1696932 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution