Product: Doordash Account Rating: 2 Stars Clear all filters (39 of 840 reviews match)
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DoorDash - My account was wrongfully deactivated and I have proof

1.6
Details
DoorDash - My account was wrongfully deactivated and I have proof
DoorDash - My account was wrongfully deactivated and I have proof
My Dasher account was deactivated 14 days ago from an order from Arizona Donut Company on August 14th. The merchant gave the order to the wrong person and they have a video of it.
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Review
#1642124 Review #1642124 is a subjective opinion of poster.
Product
Doordash Account
Cons
  • Cheese crisp delivered upside down and stuck to top of box
  • Kept getting hung up on or left on a dead call
  • Technical problems
Reason of review
Work Experience or Job Application
Loss
$2000
Preferred solution
Please give me my job back

DoorDash - Charging my card for nothing

2.2
Details
DoorDash - Charging my card for nothing
DoorDash - Charging my card for nothing
Two charges of 9.99 in July and August. Just want my $20 refunded back and stop charging my card.
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#1640729 Review #1640729 is a subjective opinion of poster.
Product
Doordash Account
Pros
  • People that delivered my food
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund

DoorDash in Winnipeg, Manitoba - Job opportunity

2.0
Details
Still waiting to activate my account
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Review
#1638382 Review #1638382 is a subjective opinion of poster.
Product
Doordash Account
1.7
Details
Dasher s not responding. Time was 30 minutes and it has been ove a hour. It has said 6 minutes eta for 40 minutes. No way to contact DD. No way to contact driver. Should we cancel? Restaurant is 5 minutes from my house. 3 salads and a cold pasta later I do not believe...
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Review
#1627416 Review #1627416 is a subjective opinion of poster.
Product
Doordash Account
Pros
  • Save you from going out
Cons
  • Poor service
  • Having to ask where my refund is
  • No actual customer solutions or service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

DoorDash - Bad Experience

2.2
Details
We were brought the wrong order and then when the correct one came it wasn't in good shap, no napkins, or utensils and no apologies. We work with over 1500 in our building and we would think that good customer satisfaction would be in your best interest. We would like to have 40% of this order credited for this We rec'd someone else's meal so we went through their bag, and who knows who went through ours
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Review
#1623993 Review #1623993 is a subjective opinion of poster.
Product
Doordash Account
Pros
  • Many well paid employees wanting lunch
Cons
  • Only 30 minute lunch need things to word
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Let the company propose a solution
1.5
Details
DoorDash - My card got charged for an order i never placed

Update by user Aug 13

The charge was in California and I’m located in Georgia, they did nothing to help get my money back all they said was a complain was filed and all i can do is basically wait.

Original review posted by user Aug 13

they put me on hold just to say a claim was filed but i still haven’t heard anything back and...
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Review
#1622197 Review #1622197 is a subjective opinion of poster.
Product
Doordash Account
Cons
  • How customer service did absolutely nothing to help me
Reason of review
Problems with payment
Loss
$9
Preferred solution
Full refund

DoorDash - Account Review

2.0
Details
The dasher got my order wrong so I gave a negative review. DoorDash then deactivated my account.
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Review
#1574764 Review #1574764 is a subjective opinion of poster.
Product
Doordash Account
Cons
  • Door dash corporate customer service
  • Vendors do not seem to actually read the order
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

DoorDash - Resetting password again

1.7
Details
Link sent for email reset not working please help im trying to dash
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Review
#1543200 Review #1543200 is a subjective opinion of poster.
Product
Doordash Account

DoorDash - Inquiry about account

2.3
Details
I want to update my payrol ... but its showing some error
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Review
#1533188 Review #1533188 is a subjective opinion of poster.
Product
Doordash Account

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - Need to change my number

2.0
Details
I've tried to change my number on the Doordash app and it let me I've called them and they say that they can't help me
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Review
#1525228 Review #1525228 is a subjective opinion of poster.
Product
Doordash Account
Reason of review
Poor customer service