Houston, Texas
Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Reliability
Turnaround Time
Website
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We were using the DoorDash service every week or every other week for the past few months at my job. When submitting office expenses at the end of last month, I noticed a charge from DoorDash on our credit card statement that we didn't have any receipts confirming we'd made such purchase.

I contacted DoorDash several times until someone finally responded and told me to contact my financial institution. I did. When I went to try to log onto my DoorDash account this week, I was unable to because my account had been 'deactived'. When I contacted DoorDash about the deactivation, their response was that I had violated the Terms and Conditions by filing a dispute for the charge.

Needless to say, we will no longer be using DoorDash anymore - because they turned out to be a bunch of crooks. Be careful and keep track of your charges if you use them.

Product or Service Mentioned: Doordash Account.

Reason of review: Problems with payment.

DoorDash Cons: Unathorized charges, No recompense.

  • Unreliable Delivery
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