Houston, Texas
Not resolved
Advertised vs Delivered
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Turnaround Time

We were using the DoorDash service every week or every other week for the past few months at my job. When submitting office expenses at the end of last month, I noticed a charge from DoorDash on our credit card statement that we didn't have any receipts confirming we'd made such purchase.

I contacted DoorDash several times until someone finally responded and told me to contact my financial institution. I did. When I went to try to log onto my DoorDash account this week, I was unable to because my account had been 'deactived'. When I contacted DoorDash about the deactivation, their response was that I had violated the Terms and Conditions by filing a dispute for the charge.

Needless to say, we will no longer be using DoorDash anymore - because they turned out to be a bunch of crooks. Be careful and keep track of your charges if you use them.

Product or Service Mentioned: Doordash Account.

Reason of review: Problems with payment.

DoorDash Cons: Unathorized charges, No recompense.

  • Unreliable Delivery
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