Product: Doordash Customer Care Clear all filters (2139 of 2139 reviews match)
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DoorDash - Waited on hold for to long

i was on hold on for to long and i didn’t even get to speak to someone. what is going on with my account?
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Review #1425065 is a subjective opinion of poster.
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DoorDash - I waa over charged

I was only supposed to be charged 8.47 n i was charged 13 i won’t my money y’all are very unprofessional
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Author
Service
Doordash Customer Care
Reason of review
Problems with payment
Review #1424902 is a subjective opinion of poster.
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DoorDash - Coupon not applied

I had a great lady customer service who resolved my problem and refunded my coupon discount that I should of gotton. Thank you door dash
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Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1424849 is a subjective opinion of poster.
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DoorDash - Frustrating

3.7
Details
When a customer needs to reach you "now", you make it difficult with your options of communications. Frustrating. And please find a way to secure our food so a driver doesnt get tempted and pick at out food. Thank you. Im a customet that uses your services a lot and these are ares that i noticed.
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Review #1424660 is a subjective opinion of poster.
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DoorDash - Fastpay

Email states I could use fast pay today Saturday 15, and now it won't let me, customer support says it's 7 business days.
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Author
Service
Doordash Customer Care
Reason of review
Problems with payment
Review #1424500 is a subjective opinion of poster.
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DoorDash - I am a door dasher driver and would like a call ASAP

I called and she hung up on me . Can some please call me now at 935 497 5318
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Review #1424315 is a subjective opinion of poster.
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DoorDash - Door dash fraud

I ordered from door dash first time last nite called back said restaurant did not have order. Ordered with another restaurant called back and said one item was unavailable so i said cancel when i received order bill said 36.67 and door dash charged my card 7 transactions for the cancelled order, for the change on the order and when the food came it was wrong so they charged my card over 154.00 for a 12.00 dish have been emailing and talking with them for 24 hours they are in phillipines have no clue no what they r doing , now they are calling my home every minute letting it ring once and hang up this company is fraudulent shut call ombudsman
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$152
Preferred solution
Full refund
Review #1424163 is a subjective opinion of poster.
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DoorDash - Missing money

Missing money from 12/10 and 12/13 and no I have not changed my card. I did a fatal pay on 12/13 and 12/14 and I have gotten those payments
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Author
Location
Minneapolis, Minnesota
Service
Doordash Customer Care
Reason of review
Problems with payment
Review #1423868 is a subjective opinion of poster.
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DoorDash - Refund

I filed for a refund a week ago with Door Dash and was told I would receive a refund back on my account, I haven't seen my refund.
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Author
Service
Doordash Customer Care
Reason of review
Problems with payment
Review #1423743 is a subjective opinion of poster.
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DoorDash - Refund

1.0
Details
on 12/01/18 i placed an order with Door Dash for $32.74 but i cancel my order but Door Dash still took my money off my bank card and i still do not have a refund Door Dash is wrong and they know that they did not refund my money yet.Door Dash say it would take 3 to 5 business days to put my money back on my card and today is the 14th of December
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Author
Location
Kansas City, Kansas
Service
Doordash Customer Care
Reason of review
Problems with payment
Review #1423733 is a subjective opinion of poster.