Product: Doordash Customer Care Clear all filters (0 of 1638 reviews match)
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DoorDash - Cold food

The woman o the phone with me was so sweet and understanding! EXTREMELY professional and calm the entire time. Even told me to have a good night and said “God bless!”. How sweet! I don’t have her name unfortunately but she was an amazing customer service rep and I hope she has a great night. Thank you so much!!
4.8
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Doordash Customer Care
#1357397
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DoorDash - Food Wasn’t Delivered And Money Wasn’t Refunded
So I ordered 2 times from DoorDash And They’d just cant seem to deliver my food. First time I call them they said the food was delivered but the food was never received. I spoke with one of there representatives they said they’ll refund my order so like a nice citizen...
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1.0
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Doordash Customer Care
#1357369
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DoorDash - She hanged up on me

I'm a dasher and i was asking her a couple of questions and she hanged up on me i want her fired or theres going to be *** to pay
1.0
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Doordash Customer Care
#1357278
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DoorDash - 4 fraudulently charged entries in 1 week

In One weeks time there were over $270 and doordash delivered foods this is absolutely absurd I am fuming and now my credit card has been compromised!
1.0
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Doordash Customer Care
#1356540
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DoorDash - Posted customer

I accidentally had the wrong address on ny account and realized too late so i was unable to cancel my order. I called customer service and the guy said he would call the dasher and call me back. Never got a call back and then it wouldnt let me call again. Would like a refund!! Thats 24 dollars wasted!! Will not be using this app again.
1.0
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Doordash Customer Care
#1356374
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CUSTOMER SERVICE HELP!!! TONY XU, STANLEY TANG, ANDREW MUNDAY!!! I dont like using this forum for complaining; however, the generic “support” email is not yielding results! I cannot believe that I have to escalate a complaint for a refund (under $30!) for an...
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1.0
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Doordash Customer Care
#1356340
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DoorDash - Direct deposit change

Thank you she was so sweet and got all my questions and concerns answered Like
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Doordash Customer Care
#1356252
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DoorDash - The restaurant did have what I ordered so I cancel they refu

I ordered my food the restaurant ran out of some of the items I ordered. So they already took my money but tells me I need to wait 5 to 10 business days.And the person from the support team hung up on me. So I tried to call back now there not answering.
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Doordash Customer Care
#1356004
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DoorDash - Missing food

Driver was very nice, but customer service is hard to handle. Didnt speak english, when i asked for local number in austin to speak to someone. She hung up!
1.4
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Doordash Customer Care
#1355901
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I was suppose to be refunded for my meal about 3 weeks ago & still have not received it. I received a call from the manager she stated the refund would be issued and I have yet to receive it. The order was under email Katharine.Stahl@yahoo.com. Where is my refund??????...
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1.0
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Doordash Customer Care
#1355592
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