Product: Doordash Customer Care Clear all filters (0 of 1116 reviews match)
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I use Doordash quite a bit. There are always least thee or four restaurants i use weekly but the customer service is questionable. Sometimes its good sometimes its horrible. They recently increased their prices and allegedly to improve the quality of their service,...
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2.0
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Doordash Customer Care
#904488
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Doordash Customer Care Review from Maple Grove, Minnesota

I absolutely LOVE door dash. I would specifically like to make a review for Jon in Maple Grove! He is very respectful and ALWAYS calls and follows directions. Due to handicap issues I need the food left at the door with a call or text and I have had him SEVERAL TIMES do 100% job. I wish I could request him because I would love to leave a higher tip! If that's possible I hope the company gets in touch with me! I would request him EVERY TIME with a large tip!
4.8
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Doordash Customer Care
#900122
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Doordash Customer Care Review

I cancelled an order and was told i would be refunded in 5 to 10 business days. Well that never happened and i have sent at least 4 emails to their so called support team and never got a reply. And i have aaked why i never get a receipt from the restaurants i order from and was told it was doordash's policy not to give the customer the store reciept. Sounds really sketchy.
1.8
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Doordash Customer Care
#899842
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I was using doordash a few times a week when they first hit ARIZONA. I lov the selection of restaurants but the customer service is terrible. 1. Besides the 5.99 delivery fee, u will also see around 10 in surcharges. This is additional to taxes, don't b fooled. 2....
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2.6
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Doordash Customer Care
#897939
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Doordash Customer Care Review

The worst thing about communicating with Doordash support staff is that they are trained to be mindless zombies. They will text you blithe comments like "awesome" or "no worries". It is insulting and infuriating.
2.3
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Doordash Customer Care
#884249
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" Call the restaurant, they confirmed NO order was received via DoorDash and placed a take out order. After finishing the meal, a DoorDash delivery person called for the gate code. DoorDash charged us for the order that was not received and a dispute was submitted...
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Doordash Customer Care
#884012
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I had a $107 dollars pulled Out my account illegally and I want to know how I can trace My account # and who and where it was delivered! I need To contact the Sherriff Dept. On This issue ! ASAP
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Anonymous
***ed off old lady

I have never been with doordash in my life never heard of it until I had to Illegal transactions done on my account you have robbed an old lady of $300 can you make it good I ...

Angels Camp, California
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Doordash Customer Care
#877486
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Doordash Customer Care Review

It has been 18 days and no refund, no response to my email that I sent after 10 business days, and i was told by a customer service rep a week ago that it would be taken care of. No more Door dash for me and as for my coworkers that ive brought along, they will be leaving as well. This is ridiculous.
1.0
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Doordash Customer Care
#874990
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Doordash Customer Care Review

There is no-one for employees to communicate with. They are horrible and they answer to nobody.
1.2
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Doordash Customer Care
#856685
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I had 2 different experiences with doordash that were not good. For the first one, the delivery took a really long time, and when the food arrived, it was mushy and overcooked. Like it had been sitting for quite a while before it was delivered. When I reached out to...
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Anonymous
Anonymous

Maybe I can bring it up to my supervisor to get all the dashers flying cars...sorry your food was cold and you didnt get your credit. But seriously....45 minutes from time of ...

1.5
Product
Doordash Customer Care
I liked
  • Easy online ordering process
  • Choice of restaurants
I didn't like
  • Lying and unresponsive manager
  • Poor quality food
  • Terrible customer service
#856035
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