Product: Doordash Customer Care Clear all filters (2557 of 2557 reviews match)
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DoorDash - Delivered food but can’t mark it delivered

5.0
Details
She helped me figure out what was wrong An we resolved the issue ! Great customer service
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Review
#1448336 Review #1448336 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service
They claim it will be refunded but nothing has happened, been 3 days. We were charged over $800 for 7 tacos, and then began the fight with their customer service team, which is in the Philippines (explains why they are so hard to understand, and they goldfish on you so...
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1 comment
GullibleGrasshopper466
#1741562

#boycott Doordash

Review
#1448265 Review #1448265 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$814
Preferred solution
Let the company propose a solution

DoorDash in San Jose, California - Status of fast pay

4.3
Details
The representative I spoke to was thorough and helpful. Thank you
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Review
#1448242 Review #1448242 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Great customer service

3.7
Details
Fast results in location change
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Review
#1447889 Review #1447889 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Fast pay

I qualified for fast pay nothing told me that I could not have my money the same day using the same account in the same information and as I filled it out it says okay to use okay to use it was good so I should have my money right now last-second says wait 7 days
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Review
#1447803 Review #1447803 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash in Oak Lawn, Illinois - You may have two veggie tacos. You may not have three. For any price.

Terrible. I had to call the number required. I got sick of getting calls instead of texts like it is the sixteenth century when there were order questions. When I ordered an item listed (as a 3-taco dinner), I checked the veggie option offered in the app. Then, I got a call informing me I could have (and pay for) TWO veggie tacos, but not THREE. I repeat: one can have two veggie tacos; one cannot have three. Seriously? Then I had signed up for Doordash and did not realize it was only for select restaurants; fortunately, got that cancelled before I paid anything outside of the free trial. Pathetic.
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Review
#1447697 Review #1447697 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Harrisburg, Pennsylvania - Order never canceled

3.8
Details
I ordered for the first time and a driver picked up the order for over 30 minutes then cancelled so I cancelled in the app. Then I went to the store and purchased my order my self and when I got home a door dash driver gave me my same order that said it was cancelled in the app. The driver was very helpful and polite and I accepted the order because the money had been charged to my account. However I just wasted gas and money in two orders because I was told my delivery was cancelled. I also wasted the drivers time and it’s not right that I had to pay l twice as much because of an error that never cancelled the Order on the drivers end.
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Review
#1447696 Review #1447696 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash - Cancelled order.

1.0
Details
The order was never picked up according to th restaurant but I was charged. I need a full refund.
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Review
#1447619 Review #1447619 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash - Very goood

Never received order called DoorDash and got it situated.
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Review
#1447529 Review #1447529 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Payment issues

1.0
Details
I have to wait for my money to get returned and I don’t get a meal for the 32 dollars that I originally paid for. This business is a joke
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Review
#1447507 Review #1447507 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment