Product: Doordash Customer Care Clear all filters (2680 of 2680 reviews match)
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DOORDASH - Payment not received for peak pay

1.0
Details
The lady put me on hold for a whole 30 min never transferred me to supervisor all this over 14 dollars. I'm confused on what type of company is being ran here
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Review
#1463134 Review #1463134 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in La Jolla, California - Accidentally activated dashpass

I tried contacting doordash no answer and my account was charged $10 for a dashpass subscription I don’t want
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Review
#1463024 Review #1463024 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DOORDASH in Longview, Washington - They hung up on me

I said my what was going on and they hung up and didn't do anything for me
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Review
#1462992 Review #1462992 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Montgomery, Alabama - I’m not happy with door dash not one bit

Look y’ll have an issue that needs to be addressed. And I’m not explaining it over an email or text message I want to talk to somebody that I can understand and not so contact me immediately 3374144793
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Review
#1462980 Review #1462980 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH - FRAUDULANT CHARGES ON MY CREDIT CARD

1.0
Details
THERE WAS AN ATTEMPTED CHARGE ON MY CREDIT/DEBIT CARD ON 2/1/19. THE AMOUNT WAS DECLINED/REVERSED BY WELLS FARGO. ($1.00 ???) I CALLED AND SPOKE WITH MICHAEL G. AT DOOR DASH LAST NIGHT. MICHAEL G. TOOK SOME INFORMATION ABOUT MY CREDIT/DEBIT CARD AND SAID HE WOULD TOTALLY BLOCK THE CARD FROM EVER BEING USED BY DOOR DASH. AT 3:43 AM TODAY, 2/2/19 SOMEONE PURCHASED $32.46 AT DENNY'S. POSSIBLY AT DENNY'S IN SAN LEANDRO, CA. I CAN'T GET ANYONE FROM DOOR DASH TO CALL ME TO DISCUSS. I WILL BE FILING A POLICE REPORT AND NEED TO SPEAK WITH SOMEONE AT DOOR DASH IMMEDIATELY. PLEASE.....GIVE ME A PHONE NUMBER TO SPEAK WITH A REAL, LIVE PERSON.
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Review
#1462898 Review #1462898 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
FRAUD
Loss
$32
Preferred solution
Full refund

DOORDASH - Awful

1.2
Details
Ordered a large $200 delivery. My order was accepted and my credit card charged. About 50 minutes later I received a call saying my order was cancelled as the restaurant was closed! Also I must wait 5 to 7 days for a refund.
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Review
#1462857 Review #1462857 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DOORDASH - Very bad. Call back. No issue sold

1.0
Details
Very bad no issue solved
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Review
#1462784 Review #1462784 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Orlando, Florida - Disconnected call

Phone call got disconnected I need to speak with customer service about my $5 discount please
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Review
#1462771 Review #1462771 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH in Cambridge, Massachusetts - Bad bad

The lady give a wrong number
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Review
#1462657 Review #1462657 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DOORDASH - To get started on door dash

5.0
Details
Lexi was very helpful she will be calling me back today to update my status
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Review
#1462590 Review #1462590 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service