Product: Doordash Customer Care Clear all filters (2436 of 2436 reviews match)
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DoorDash - My dasher was only 7 minutes away from the destination but suddenly the page refreshed and showed me that I had another dasher that was an hour away taking my order instead.

Now I have to wait an extra hour when the food could’ve arrived earlier. I’m not upset that it’s later, I’m just confused because they didn’t give any warning or reason behind this.
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Review
#1427589 Review #1427589 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - No payment no dash card and no answer

I called about my dash card and my payment and a missing day of pay and wasn’t able to speak with someone live but held on a long time to be directed to a machine
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Review
#1427478 Review #1427478 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - Irritated with being in hold

1.7
Details
I was on hold for 15 minutes every time I try to call the customer service numbers on my own not through this website I just get an automated message with no option to talk to a real person
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Review
#1427456 Review #1427456 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - Helpful

The customer service person was very helpful.
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Review
#1427423 Review #1427423 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Waste of my time

1.0
Details
Tried contacting doordash and sat on hold. Nobody ever answered just like always
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Review
#1427382 Review #1427382 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - Cancel order that has been sitting over an hour with no dasher

1.0
Details
I've been on hold for 30 minutes TWICE and no answer
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Review
#1427352 Review #1427352 is a subjective opinion of poster.
Service
Doordash Customer Care
Cons
  • Entire experience
  • Waiting on hold for over and hour total
  • Fact that i was scammed out of my order and my money
Reason of review
Poor customer service

DoorDash - ***

Nobody answers and your app sucks
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Review
#1427315 Review #1427315 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - It wont let me log in to dasher

Yes they wont answer the phone
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Review
#1427314 Review #1427314 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - I have a question

I had another question but the lady kept trying to get me off the phone so i couldn't remember my question
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Review
#1427267 Review #1427267 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - Customer cussing at me

Customer called me a *** screaming at me outside
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Review
#1426738 Review #1426738 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service