Product: Doordash Customer Care Clear all filters (2565 of 2565 reviews match)
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DoorDash - He said he couldn't hear me

Yes i contact him he saud he clukdnt hear me bit i heard him
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Review
#1196787 Review #1196787 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Poor customer service

DoorDash - Confused about a dashed bonus

4.6
Details
DoorDash - Confused about a dashed bonus
i was confused about a text message sent to me for a dasher bonus. melanie helped clear things up for me. she did a fantastic job.
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Review
#1196585 Review #1196585 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Very nice

The support line handled the issues very well refunded the money to my door dash account. Thank you so for your help.
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Review
#1196135 Review #1196135 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Called Regarding duplicate charge on my account

2.3
Details
Regarding duplicate charge on my account. When I spoke to a customer service agent I was immediately transferred to the two question survey. My dispute was not even addressed.
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Review
#1196089 Review #1196089 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment
1.0
Details
TWO unauthorized charges occurred using my “CASH APP” debit card.One successful transaction and one declined due to insufficient funds. Once realizing I googled the company and found a number. I contacted them to only find out they don’t know why my card was charged...
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Review
#1195848 Review #1195848 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash - Prolonged wait

I was on hold for near 20 minutes with no help. I was charged for my order for tender greens restaurant, but my order never seemed to be placed at the restaurant.
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Review
#1195657 Review #1195657 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash in Miami, Florida - Not happy didn’t work

1.0
Details
Tried to “call” I tried to place an order and I got a “oops” error message. Then my bank card was charged, the order was never placed. Could not get a hold of anyone. Upset
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Review
#1194065 Review #1194065 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash - Refund not received

Refund not receivedI was told I would receive a refund of $12.28. As of this date I have not received it. I was told to wait three more days. I will check again.
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Review
#1193325 Review #1193325 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Return, Exchange or Cancellation Policy

DoorDash - They dashed with my money!

1.0
Details
Terrible customer service! The restaurant didn’t have four of my items and still charged my card $57 instead of $19! The app credited me $7!!! I want my hard earned money Bach and door dash has just lost a loyal customer
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Review
#1192953 Review #1192953 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment

DoorDash sucks

Dasher messes up my order. Customer service does not correct it and even charges me.
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Review
#1192794 Review #1192794 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue