Product: Doordash Customer Care Clear all filters (0 of 1471 reviews match)
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I tried to call behind a credit that wasn't an issued they keep hanging up the phone in my face and not call me back. If this is the kind of service that doordash does I'm not sure I want any part of it. Not including I have to keep getting credits because my order is...
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1.0
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Doordash Customer Care
#1470397
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DoorDash - Account

This is so not professional,this is actually not doing your job right!well costumer service for today day I will give you also 0 for your rating,take your job more serious and you will be a lot a lot more helpful then catastrophic.45 milles I was driving for something I finish already!shame on you and thank you for wasting my time!
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Doordash Customer Care
#1470209
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I placed an order on Doordash from Hardy's in Indianapolis. I got a call that said they don't carry an item (Cheese Quesadilla Red Burrito) that was listed on the website. I said that's fine just deduct it from my total payment. I received my order and found they did...
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1.5
Product
Doordash Customer Care
#1470106
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DoorDash - Delivery

Help for the delivery orders and she did assist me great.Thank you
Product
Doordash Customer Care
#1469964
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DoorDash - Can't get a password to proceed to sign up to become a dasher

Don't no Won't accept password
Product
Doordash Customer Care
#1469921
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DoorDash - Im upset because my issue has not be resolved!!!

Issue has not need fixed!!!
Product
Doordash Customer Care
#1469770
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DoorDash - I need to talk to a customer service representative please

You have horrible customer service and I need to talk to someone now
1.0
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Doordash Customer Care
#1469737
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DoorDash - Restaurant closing and not giving money back

I ordered something in doordash and I ordered it and it the restaurant closed after the fact I ordered it. The app is bugging out and keeps switching my driver and saying it’s coming but it’s closed. I want my money back.
1.0
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Doordash Customer Care
#1469718
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DoorDash - Horrible customer service

I cannot eat beef due to my religion and due to certain health conditions and the customer service rep was completely unprofessional. Needed to call the restaurant and their driver ? Meanwhile their driver has trouble communicating in English in the first place and started yelling at me about a milk shake and kept screaming “no have no have.” Couldn’t get in touch with a supervisor completely unapologetic and had an attitude. I understand customer service is difficult but tone of voice is very important. She had no personality and complete lack of empathy. Already complained to the better business bureau. No cultural sensitivity at all.
1.8
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Additional Fees
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
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Turnaround Time
Value for money
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Product
Doordash Customer Care
I liked
  • Most of the restaurants are very good
I didn't like
  • See the text of my comments
  • Never got my food
  • No way to quickly contact then
#1469667
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DoorDash - Door dash representative not available

DoorDash - Door dash representative not available
Door dash representative not available. Came to Jordache orientation and no one was available here building was locked. Two other drivers showed up also. No one here to help them. Customer service just told me to reschedule an appointment. I’m over 30 minutes away and spent two hours waiting on the north side of Oklahoma City to make this appointment. Asked to talk to supervisor to get some kind of communication with the store and she said she could not do nothing and hung up on me
1.0
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Reliability
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Product
Doordash Customer Care
#1469648
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