Product: Doordash Customer Care Clear all filters (2232 of 2232 reviews match)
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DoorDash - Forgotten food, won’t answer our phone call

4.8
Details
She was patient and listened to my complaint, and handled the situation very smoothly. Thank you.
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Author
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy
Review #1581670 is a subjective opinion of poster.
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DoorDash - Improper listings and questions about a credit

The person answering the phone, they have the volume down so low that you can barely hear them The last purchase that I got, are the second to last, was from Jersey Mike’s. It was horrible. I had contacted them to see if they would credit, but I didn’t hear back from them. Also, the amount for a dinner at red lobster, has two different prices listed are so I wanted to know what the price was
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Price reduction
Review #1581449 is a subjective opinion of poster.
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DoorDash - Not professional

Door dash customer service representative hung up on me
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Review #1580402 is a subjective opinion of poster.
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DoorDash - Delivered to wrong address

5.0
Details
Everything was great Thank You
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Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1580347 is a subjective opinion of poster.
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DoorDash - Someone hacked my account

1.0
Details
The customer service person should have been able to help me change my number and lock my account so it can’t continue to be used.
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1580345 is a subjective opinion of poster.
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DoorDash - There was an error with my order.

5.0
Details
Money was given back to me
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Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1579901 is a subjective opinion of poster.
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DoorDash - Order

Your customer rep hung up on me. My order was some how placed for tomorrow but I don’t want it tomorrow. Your app Will not let me cancel either. Please cancel and refund my order!!!!
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Author
Service
Doordash Customer Care
Reason of review
Order processing issue
Review #1579636 is a subjective opinion of poster.
0 comments
1.0
Details
Very upset with Door dash, not only was my food order cancelled but I have been waiting over two weeks since June 22 and still don't have my refund. I don't know why they even charged my credit card. When I even spoke to the restaurant I order from they said they never...
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Author
Service
Doordash Customer Care
Review #1579412 is a subjective opinion of poster.
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DoorDash - Wrong card

2.0
Details
I used the wrong card for my payment i called the restaurant to change it and was told to call door dash they stated that nothing could be done
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Author
Service
Doordash Customer Care
Reason of review
Problems with payment
Preferred solution
Let the company propose a solution
Review #1579376 is a subjective opinion of poster.
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DoorDash - Refund needed

5.0
Details
Refunded was given back.. thanks
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Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1579142 is a subjective opinion of poster.