Product: Doordash Customer Care Clear all filters (0 of 1471 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:

DoorDash - App sucks

Your customer service is garbage. Absolutely ridiculous. I can't even cancel. my order that I never received. I will be reporting doordash to my bank for fraud.
Product
Doordash Customer Care
#1372735
Reply to reviews
doordash sucks. I was scammed about 800 dollars. Missed the email notification that MarkJ@sbcglobal.net was changing my email address. The doordash customer service app page sucks. I used the "form" to provide info that i had a notification on my phone stating my food...
Read more
Anonymous
orion

i decided to not bother contacting doordash and file a charge back with my bank

Anonymous
orion

Same with me unknown charges appearing from door dash

1.0
Product
Doordash Customer Care
#1372586
Reply to reviews
You email them, they email you back telling you to submit your question to a HELP LINK. You go to the link and there is NO PLACE to submit the question. It is HIDDEN or non-existent. Merchant service IS THE WORSE!! Have been dealing with them for years and they have...
Read more
Anonymous
Anonymous

$296.87 Stolen data breach a month ago, haven't been reimbursed yet.

1.0
Product
Doordash Customer Care
#1371775
Reply to reviews

DoorDash - I need a orientation date

Horrible automation system . It didn’t provide any info nor support
1.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Doordash Customer Care
#1371698
Reply to reviews

DoorDash - Nobody answers their Auto claims in case of accidents

I have filed a claim with my insurance and with doordash for almost a whole week now and nobody has contacted me back! The other party is threatning legal action and I must have called DD customer support a 100 times by now. Talked to a manager too and i keep getting numbers that lead to nothing. They even sent me to Geico... This is unacceptable!!
1.0
Details
Customer service
Staff
Product
Doordash Customer Care
#1371656
Reply to reviews

DoorDash - Refund

Doordash took out $382 out of my account for a bill of $41.89.. but won't refund me for 2 weeks
1.0
Details
Product or Service Quality
Product
Doordash Customer Care
#1371590
Reply to reviews
Resolved
We placed an order for 4 items and received 2. We tried to place another order for the remainder of the items and, inexplicably, they charged us for 10 items that never came. The total charge was $133. $133 for what wound up being an order of rice and a spring roll....
Read more
1.0
Product
Doordash Customer Care
I liked
  • Choice of restaurants
I didn't like
  • Double charge plus more
#1371484
Reply to reviews

DoorDash - Payment

Missing money from DoorDash payout
Product
Doordash Customer Care
#1371178
Reply to reviews

DoorDash - Received order confirmation, no order placed

Received a text message saying my order was confirmed but never placed the order, restaurant or other customer entered wrong number
Product
Doordash Customer Care
#1370995
Reply to reviews

DoorDash - Good company

My delivery was late and cold but DoorDash did the right thing and gave me credit towards my next purchase. Good customer service!
Product
Doordash Customer Care
#1370569
Reply to reviews