Product: Doordash Customer Care Clear all filters (167 of 167 reviews match)
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Doordash - They fixed my problem efficiently!!!!!!

ok so i was on a work call and missed the deliverer than when i messsaged chatted a Mr. Marlon T from door dash not only did he have them re-send it he made it a brand new order so it was fresh. Amazing this is why i love door dash more than grubhub, eat24, get delivery etc, etc. And i’ve never been able to chat with a representative on any of those other apps so I think this is great !!!!!!!
5.0
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Doordash Customer Care
#1235997
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Doordash - My order was very late even before someone finally called me

Apologized and gave me credits to my next order. Seemed very sorry it happened.
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Doordash Customer Care
#1233531
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Doordash - Im so anger worst experience!!

They hung up on me. I haven’t got paid. It’s not Friday I was supposed to get paid Monday.
1.2
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Doordash Customer Care
#1232795
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Doordash - Refund

They let me know when I’d be getting my refund and gave me a credit.
3.8
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Doordash Customer Care
#1230328
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Doordash - Excellent customer service help

Thanks for Carlos for his assistance appreciated
5.0
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Doordash Customer Care
#1224772
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Doordash - They took my money AND I DONT have my food

I ordered from Big Guys sausage stand and they cancelled my order. APPARENTLY I'm supposed to get my money back but I DIDN'T and now I am hungry and don't have my money and when I tried to "call customer support" it would always say sorry something went wrong. This happened like 5+ times. I need more money refunded if I ever want to use this app again wtf.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Staff
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Doordash Customer Care
#1220657
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Calling your costume r service was a real nightmares.I am a fist time costumer trying to order food on-line. The online system was unable to process payment using my card. Your costomet service could not help. No sulotion I kept looking the call and calling back. Long...
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Doordash Customer Care
#1217730
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I called up doordash customer care to change the order. Someone attends almost after 15 mins. He doesn't understand what i was trying to say, I had to repeat every sentence multiple time. maybe he doesnt understand english or he trying to understand. he ended up...
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2.7
Product
Doordash Customer Care
I liked
  • Convenience if it actually worked
  • Variety
  • Delivery people
I didn't like
  • App function
  • Wrong order
#1216221
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Doordash - Terrible

I tried explaining my problem and they talked to me in a tone of Irritatetion and talk to me like i was confused
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Doordash Customer Care
#1215241
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DoorDash does not provide receipts with who/what was used to pay the order, which makes them virtually impossible to expense unless your company is lenient on those expense reports (mine is not). I called in and they were able to provide me with a receipt showing me...
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Doordash Customer Care
#1215019
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