Product: Doordash Customer Care Clear all filters (0 of 1116 reviews match)
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Ordered from P.F. Chang in Rancho Mirage. Order arrived in a timely manner, but half of our order was missing and I think we may have gotten part of someone else's order. In this case, the restaurant was at fault and so were we for not checking the order before the...
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1.0
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Doordash Customer Care
I didn't like
  • Inability to contact driver or company about incorrect order
#1448997
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DoorDash - Complaint

DoorDash - Complaint
Chris didn’t answer his phone, worst door dash ever! I called for 10 min and Texted and Then after he discarded the order he answered and told me he through it away in the trash. No Customer service and don’t ever want him dilivering to my house
1.2
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Doordash Customer Care
#1448664
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DoorDash - Dashing

Customer service is DUMB AND ANNOYING wouldn’t answer a damn question i had
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Doordash Customer Care
#1448627
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DoorDash - Fast pay

I qualified for fast pay nothing told me that I could not have my money the same day using the same account in the same information and as I filled it out it says okay to use okay to use it was good so I should have my money right now last-second says wait 7 days
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Doordash Customer Care
#1447803
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DoorDash - Order never canceled

I ordered for the first time and a driver picked up the order for over 30 minutes then cancelled so I cancelled in the app. Then I went to the store and purchased my order my self and when I got home a door dash driver gave me my same order that said it was cancelled in the app. The driver was very helpful and polite and I accepted the order because the money had been charged to my account. However I just wasted gas and money in two orders because I was told my delivery was cancelled. I also wasted the drivers time and it’s not right that I had to pay l twice as much because of an error that never cancelled the Order on the drivers end.
3.8
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Doordash Customer Care
#1447696
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DoorDash - Cancelled order

Dasher did NOT come. I need a full refund.
Product
Doordash Customer Care
#1447624
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DoorDash - Cancelled order.

The order was never picked up according to th restaurant but I was charged. I need a full refund.
1.0
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Doordash Customer Care
#1447619
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DoorDash - This business is getting away with theft

I have ordered through Doordash 5 times and have had to request a refund after every order, however, I've only ever received one, twice.
1.8
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Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Staff
Turnaround Time
Value for money
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Product
Doordash Customer Care
#1447365
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DoorDash - Signing up problems

I was trying to log into my account and it wouldn’t work. The representative looked up my account and solved the issue, the representative helped a lot
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Doordash Customer Care
#1447349
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DoorDash - WORST Service Imaginable

Here's a quick snapshot of a standard experience with DoorDash. Step 1 - Order Pressed Juicery Step 2 - Receive Cheesecake Factory Step 3 - Rude driver drives off immediately Step 4 - Login to DoorDash to file complaint. Get offered a credit back to DoorDash rather than a refund to my debit card. No need to go on to their abysmal customer service. If this were an isolated mistake I would understand because mistakes happen. Right? WRONG. This happens literally every other order. Worst experience with a business ever.
2.0
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Doordash Customer Care
#1447297
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