Product: Doordash Customer Care Clear all filters (72 of 72 reviews match)
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Doordash billed me for an item twice and I only received it once. I had to Google their customer service number as it’s not on their website anywhere, and when I finally got through to someone I was treated in the most condescending manner. Basically the agent told me...
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Anonymous
Kyra

U still got that number ?!

2.5
Product
Doordash Customer Care
#1142173
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I ordered food at 6:00pm.Door dash called at 6:20 and said the delivery would take longer than usual. Expected by 7:20 pm. At 7:35 STILL NO FOOD so I I tried calling the service only to be put on hold. At 7:50 I called the restaurant to see if the order had been picked...
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1.0
Product
Doordash Customer Care
#1141165
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I'm incredibly disappointed with the customer service at DoorDash. One of their cyclists broke our door window, threatened to punch my guts out, spat on my husband, verbally harassed us, all while my 5 year old son was in the back seat. I filed a police report, tried...
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Anonymous
Torrez

Door dash has become very hard up for money. Drivers are not even making 6 dollars an hour. Customer driver would really appreciate cash tip.

Anonymous
William

You, in a car, allowed a bicyclist to get away with that ?You = 2 Tons , 4 wheels, 120 mph capability, multiple individuals on boardIt = 150 pounds, 2 thin wheels, 20 mph max....

1.0
Product
Doordash Customer Care
I didn't like
  • Not taking responsibility for this situation
#1136154
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Doordash - Horrible experience

#1168593
1.0
Details
The first order placed with doordash and the payment was taken but the order was not actually placed. After 25 minutes on the phone they claimed that my mailing address and billing address didn't match ... Which is false. $35 dollars spent and still no food.
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Doordash - Heinous!

#1168567
I’ve tried twice to contact them. I was on hold FOREVER and then the calls disconnected! I will NEVER use DoorDash again!!!
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Doordash - Awful

#1164441
1.0
Details
First I didn't receive my order or a notification that I just wasn't going to get it and now I have to wait 3-5 days to have my money returned for an order I never received.
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Doordash - I placed an order was accepted delivered to mpls, I'm in StP

#1160630
2.3
Details
DD has not returned emails, calls, nothing. We used DD a lot while living in N. CA, LOVED them. Twin Cities sucks. Will go out to pick up than use DD again. Mite put on Yelp, other on line ratings co.
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Reliability
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Value for money
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I placed an order at Red Robin, then when I paid it loaded on “submitting” for a couple minutes.After that a pop up came up and said “oops. This store is unavailable for delivery at this time.” So I exited the app checked my account and the money came out. When I went...
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5.0
Product
Doordash Customer Care
#1131558
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The lady i spoke to was nice, but it was difficult to communicate.I believe she understands the issue now and hopefully it will be resolved. My son referred me to be a dasher, he sent an email with a link, but i wasn't able to complete the application. I retired it and...
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Doordash Customer Care
#1127581
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A startup that is virtually first to this NYC suburb is a disaster and it’s too bad.The idea is good, but the execution is horrible. I ordered Mexican food for the family knowing I’d have to wait about 75 mins. That didn’t bother me. 25 mins into the order they called...
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2.1
Product
Doordash Customer Care
#1115174
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Ordered from popular restaurant (Hooters) and I ordered a salad and crab cakes.After confirmation and info from the restaurant that the order was being made, I get a cancellation notice (about an hour in) with no way to ask what happened. After trying to use another...
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1.6
Product
Doordash Customer Care
#1114787
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20 minutes after placing an order through DoorDash for Italian food from Campagnolo, the delivery person called my 17 year old son, who had placed the order and said that the ..."Restaurant threw away your food..."? WTF? Clearly, there is an issue between the merchant...
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Doordash Customer Care
#1101765
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this was my second attempt to order thru DoorDash - and this is the second (or third - last time they screwed it up twice) they did not get it right - I even called right after I ordered and had them read it back to me - not only did the guy hang up on me in the middle...
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1.5
Product
Doordash Customer Care
#1099591
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In early June, I made a Doordash order around 10:00 on a Saturday so I could stay in. No problems with the order itself. But 2 days later, on a Tuesday near midnight someone began ringing my doorbell, knocking loudly and demanding that I let him in. It was my Saturday...
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Anonymous
Its Me 29 zZ

Be glad, very glad you did not let this person in. No surprise DD gave you a bogus/scripted reply without acknowledging the serious of this infraction.The company cannot be tr...

Product
Doordash Customer Care
#1069349
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