Product: Doordash Customer Care Clear all filters (1949 of 1949 reviews match)
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DoorDash - I gave wrong area want to work in

I tried resolving it with costumer service and have same location/issue
4.8
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Doordash Customer Care
#1542545
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we ordered food and it took over an hour to receive any kind of confirmation. an hour later we finally got a notification our door dasher was on the way to pick up our food -40 minutes after our order was supposed to be delivered. we then got a text from the dasher...
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1.0
Product
Doordash Customer Care
#1542543

DoorDash - Horrible kept arguing with no. Customer service is suppose to be customer satisfaction

Because I am missing my food and DoorDash charged me 12.91 for one item and I’m pissed I talked to your support twice already said I was going to get a call back and never did
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Doordash Customer Care
#1542489
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I called customer service and the first guy was SO helpful. The driver went off line so I was given $10 credit and his phone number to call but I tried 5 times and it just went right to voicemail so I called Customer service again. Literally the girl was talking in...
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Doordash Customer Care
#1542002

DoorDash - Refund

DoorDash - Refund
DoorDash - Refund
I placed an order and I asked for no spicy mustard and the order came with spicy mustard. The food was also cold, I immediately submitted a complaint after I declined the $6 refund because I paid more than $6 for the item at Not Your Average Joe. I got this email and never heard anything else. I’ve been using Uber Eats because I haven’t heard from DoorDash.
4.3
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Doordash Customer Care
#1541995
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DoorDash - Restaurant did not receive my order

The restaurant did not send over my order, causing confusion with my order and my wait time to be extended to additional time. Very unprofessional on DoorDashes part.
Product
Doordash Customer Care
#1541033
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I updated my fast pay info in the app 2 weeks ago and it would not let me update the banking info. It kept saying an error has occurred. I contacted Doordash support they had me screenshot the error message and resubmit my ID I did so. I waa told that I would be...
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2.0
Product
Doordash Customer Care
#1539996

DoorDash - CancelOrder

We are on the phone with your customer service and they have been of no assistance
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Doordash Customer Care
#1539713
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DoorDash - Restaurant didn’t have my order completed

When my money gone back on card refunded back to me
1.0
Details
Exchange, Refund and Cancellation Policy
Product
Doordash Customer Care
#1538784
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*** Doordash

*** your company. *** your custumer service representives. I called 4 times now to get my refund that ive been waiting for, for over a month. Now this last time i called you guys said you fedunded me the day the order was cancelled. You are a bunch of *** liars. And i will NEVER use your *** *** company again. *** you guys. And choke on a *** !
Product
Doordash Customer Care
#1538437
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