Product: Doordash Customer Care Clear all filters (0 of 217 reviews match)
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DoorDash - Nice dasher awful customer service

Double charged my checking account on June 1st, several attempts to resolve the situation with no closure. It is now July 17th and I have yet to be refunded. *** company.
1.8
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Doordash Customer Care
#1306093
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DoorDash - Urgent

Since April 30th. Door dash is not helping me at all. I update my bank account info and still no help. I was told my issue was "escalated" and yet still no help.
1.0
Details
Customer service
Reliability
Staff
Website
Product
Doordash Customer Care
#1302080
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I need to be able to talk to customer service ASAP I am going through identity theft and I am being ignored by you people. I called the number and I just keep getting disconnected. I need someone to call me. I am owed quite a bit of money. My case was escalated to San...
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Anonymous
Anonymous

That is just their overseas team doing their usual lying. They also love hanging up on people and playing dumb. Unfortunately, Doordash has put their trust in these *** and ha...

1.7
Product
Doordash Customer Care
#1285426
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Last night an order was made thru DoorDash . The money was promptly taken but DoorDash had no record of the order. Customer service said to call the bank we did they verified funds were taken. DoorDash sent an email stating money would be refunded in a couple of hours...
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1.0
Product
Doordash Customer Care
#1285322
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DoorDash - Didnt help

Bullshit i tried get help bcs my payment wasnt going through and i didnt get any help. I was just told to go talk to my bank
Product
Doordash Customer Care
#1280877
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I have had consistent issues with DoorDash canceling my orders last minute, simply never delivering my orders, or delivering them hours late. When I contact Customer Service they are extremely unhelpful and rude. I spent years working in customer service so I try to be...
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1.2
Product
Doordash Customer Care
I didn't like
  • Not receiving my order
  • Customer service and lack of dependability
  • How customer service did absolutely nothing to help me
#1280748
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I believe one of the issues is resolved (I hadn't seen payment in my bank account today), since he reminded me that it may take up to 2 days for the payment to show up in my bank account. I'll follow-up on Wednesday. The second issue (Rating adjustment and payment adjustment requested due to DoorDash...
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3.0
Product
Doordash Customer Care
#1277791
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DoorDash - Acount

Great service all questions answers
Product
Doordash Customer Care
#1277190
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DoorDash - Bad problem fixed

Charles a door dash rep has helped me with my issues I gradually appreciate his service unlike the doordash rep I spoke to before and wish him a great day.
Product
Doordash Customer Care
#1272659
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DoorDash - 45 min later my delivery hasn't even started to leave the restaurant

1I am Still waiting for my food it's been over 45 minutes!!! which should have arrived already and the tracking shows that they haven't left the restaurant yet! I just called and they said that they didn't even assign a door dasher yet!!! {{REDACTED}}
Product
Doordash Customer Care
#1269740
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