Resolved Doordash Customer Care Reviews
Update by user Feb 19
They issued full credit after repeated emails back and forth from customer customer service who don't even seem to read them. Seemed more like BOTs responding. Eventually, a rep actually read the email and issued full credit.
Original review posted by user Jan 07Considering that I am a new customer and the story below is only the 2nd time I have used Doordash within a week and this is the service/experience I have received. Their customer support is more like bots who cut & paste standard answers. Pathetic!! ----------- I am...
- Pathetic customer support - more like bots answering
Update by user Jan 04
Full refund issued
Original review posted by user Dec 05, 2018Had to call DoorDash customer service which is impossible to find on app, and then was told there was nothing they could do and I would have to call my bank to dispute the charges. Ended up with no dinner, charges on my card, and now I have to call my credit card...
Update by user Oct 16, 2018
They sent me an email stating that they found the error on their part. I will be getting my refund.
Original review posted by user Oct 16, 2018I do not recommend ordering from doordash. They say declined card but then again they take your money and they do not want to refund it. They make sure that they can't...
Update by user Oct 02, 2018
Someone at Door Dash, finally, cared enough to rectify the problem.
Original review posted by user Oct 02, 2018We placed an order for 4 items and received 2. We tried to place another order for the remainder of the items and, inexplicably, they charged us for 10 items that never came. The total charge was $133....
- Choice of restaurants
- Double charge plus more
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