Product: Doordash Customer Care Rating: 4 Stars Clear all filters (92 of 2565 reviews match)
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DoorDash in Carrollton, Texas - Where’s my activation kit?

4.0
Details
It took two calls and me doing my homework but the matter has been resolved
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Review
#1657425 Review #1657425 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually had no problems
Tags
  • Good Service

DoorDash - It’s only 8:15 and every restaurant is closed except fast food

3.6
Details
Every restaurant I choose was closed at 8:15 at night
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Review
#1654371 Review #1654371 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund

DoorDash - Customer service

4.0
Details
They were good. Issued me a full refund no questions asked.
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Review
#1653347 Review #1653347 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - My order is wrong

4.3
Details
Redelivery of the right order
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Review
#1647278 Review #1647278 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Friendly drivers
Cons
  • Stolen food and poor customer service
Reason of review
Order processing issue
Loss
$26
Preferred solution
Deliver product or service ordered
Tags
  • Charged For Food Not Delivered

DoorDash - Cash out pay

3.5
Details
He said I’d get my money today before midnight
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Review
#1644384 Review #1644384 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problems with payment
Preferred solution
None

DoorDash - Speak to representative

4.4
Details
Got my questions answered at this time
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Review
#1635567 Review #1635567 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Buffalo, New York - Error in order

4.3
Details
Resending item that was sent wrong
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Review
#1633653 Review #1633653 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DoorDash - Item left off order

3.6
Details
The door dash customer service representative refunded my money for the missing item! Great Job!!
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Review
#1627376 Review #1627376 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Convince
Reason of review
Good customer service

DoorDash in Brooklyn, New York - Order cannot be completed

4.0
Details
I received a full refund and choose to apply it as a credit to my account.
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Review
#1619042 Review #1619042 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Detroit, Michigan - Great

3.9
Details
I was able to redo my order.
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Review
#1614011 Review #1614011 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service