Product: Doordash Customer Care Rating: 4 Stars Clear all filters (108 of 2908 reviews match)
Filter by rating
filters
Product:
Rating:

DOORDASH - Wrongly subscribed, need refund

4.1
Details
Fee will be refund back to my account in 5-7 days.
View full review
Review
#1725630 Review #1725630 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DOORDASH - Orders

4.0
Details
Like Thank you for you help
View full review
Review
#1723571 Review #1723571 is a subjective opinion of poster.
Service
Doordash Customer Care

DOORDASH in Cincinnati, Ohio - You over charged my debit card

3.8
Details
I made a order and got charged an whole other order around the same price and didnt recieve the food. I called DD and they refunded me and told me the other order would disappear off my account and credited me 6 dollars for next order.
View full review
Review
#1723138 Review #1723138 is a subjective opinion of poster.
Service
Doordash Customer Care

DOORDASH in Shelby, North Carolina - I’m a dasher

3.8
Details
The GPS was way off had a had time finding
View full review
Review
#1717267 Review #1717267 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Let the company propose a solution

DOORDASH in Highspire, Pennsylvania - To reset my password

4.0
Details
Requested assistance to get password reset. Will call back for help when O have a computer. Rep was very nice and wanted to help.
View full review
Review
#1711681 Review #1711681 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DOORDASH in Zephyrhills, Florida - MISSING ITEMS ORDERED

4.3
Details
I was gratified with the outcome of my interaction with your pissed customer line. This was the third time my order was very wrong. It is obvious that the order readers do not check the additional comments section of the order. They need to be more diligent.
View full review
Review
#1675985 Review #1675985 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue

DOORDASH - Need to change delivery address.

4.2
Details
Operator changed address for me.
View full review
Review
#1672764 Review #1672764 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Good food delivered to my door
  • Usually good service
Cons
  • Difficult to navigate app
Reason of review
address change after order was placed.

DOORDASH in Carrollton, Texas - Where’s my activation kit?

4.0
Details
It took two calls and me doing my homework but the matter has been resolved
View full review
Review
#1657425 Review #1657425 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Usually had no problems
Reason of review
Good customer service
Tags
  • Good Service

DOORDASH in Buford, Georgia - Wrong items delivered

4.0
Details
The customer service agent resolved my issue. She asked did I want the item to be redilivered, a credit from door dash, or a refund. Agent was very nice and helpful.
View full review
Review
#1657147 Review #1657147 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

Contact DOORDASH Customer Service

Website:
www.doordash.com
Mailing Address:
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Reviews

  1. 5331 reviews
  2. 1351 reviews
  3. 813 reviews
  4. 618 reviews
  5. 988 reviews
DOORDASH reviews

DOORDASH - It’s only 8:15 and every restaurant is closed except fast food

3.6
Details
Every restaurant I choose was closed at 8:15 at night
View full review
Review
#1654371 Review #1654371 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Order processing issue
Loss
$25
Preferred solution
Full refund