Product: Doordash Customer Care Rating: 5 Stars Clear all filters (195 of 2565 reviews match)
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DoorDash - Change address

5.0
Details
I put in my office address by mistake instead of my home address. I was not aware that i went through pissedcunsumer. It was my fault and door dash staff were excellent. They fixed my address and called later to confirm that my order has been delivered .great customer service. Thank you
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#1658660 Review #1658660 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - Food has been delayed more than 5 times.

4.6
Details
DoorDash refunded my money and resubmitted my order. I had my food in 20 minutes.
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#1647002 Review #1647002 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Food is delivered to me
  • Easy to order
Cons
  • Missing food items
Reason of review
Good customer service
Tags
  • Customer Support Service

DoorDash - Change time of delivery

5.0
Details
The rep contacted driver. Explained the situation and anew driver will be selected at the correct time
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#1645199 Review #1645199 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Schaumburg, Illinois - Wrong order and bad service

4.5
Details
DoorDash - Wrong order and bad service
DoorDash - Wrong order and bad service
Food was missing, cups of drinks were half way filled, and the driver was really sketchy
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Review
#1644273 Review #1644273 is a subjective opinion of poster.
Service
Doordash Customer Care

DoorDash in Huntington, New York - Problem. Resolved, thank you!

5.0
Details
I accidentally ordered 2 items of same thing, it was fixed. The gentleman was very helpful, thank you!
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#1642635 Review #1642635 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in North Las Vegas, Nevada - My promo code

5.0
Details
I was given a credit LOL thanks very much everyone
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Review
#1640490 Review #1640490 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash in Dunedin, Florida - Never received order

5.0
Details
Customer service was more than willing to help me :)
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Review
#1639750 Review #1639750 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

DoorDash - My food order was wrong!! Missing food.

5.0
Details
Door dash was fantastic! So professional and took care of everything!! KFC manager in brooklawn nj was terrible. She tried blaming door dash for everything. The problem was that kfc forgot 3 items and they would not accept responsibility. She said door dash has their own prices and menus! And did not have a door dash phone number. I went online and found the number.
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Review
#1639688 Review #1639688 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Customer service for the most part
Reason of review
Good customer service

DoorDash - Complicated

5.0
Details
resolved! Thank you so much for the help
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Review
#1638875 Review #1638875 is a subjective opinion of poster.
Service
Doordash Customer Care
Reason of review
Good customer service

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - Wrong order

5.0
Details
Order replaced by door dash even though it was Popeyes mistake. Great customer service on door dashes half.
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Review
#1636357 Review #1636357 is a subjective opinion of poster.
Service
Doordash Customer Care
Pros
  • Convince
Cons
  • Food order completely wrong
Reason of review
Good customer service