Product: Doordash Customer Care Clear all filters (2232 of 2232 reviews match)
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DoorDash - Lack of dasher support

1.0
Details
RIDICULOUS!! CANT SPEAK TO A HUMAN BEING TO RESOLVE ANYTHING!!
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Author
Service
Doordash Customer Care
Cons
  • No actual customer solutions or service
Reason of review
Work Experience or Job Application
Tags
Review #1584168 is a subjective opinion of poster.
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DoorDash - Hangs up on me

Customer agent hang up on me rude
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Author
Service
Doordash Customer Care
Reason of review
Bad quality
Review #1583655 is a subjective opinion of poster.
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DoorDash - Great representative was really polite and worked with me

5.0
Details
dasher never arrived and ignored my texts and said he put my food in my bushes but I don’t have any bushes near my hone
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Author
Service
Doordash Customer Care
Reason of review
Honest return, exchange or cancellation policy
Review #1583386 is a subjective opinion of poster.
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DoorDash - My Dasher never showed up

5.0
Details
They called the dasher and got everything sorted out and I got my food
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Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1583052 is a subjective opinion of poster.
0 comments
1.5
Details
We placed a $56 order at macaroni grill for some lunch items about an hour before they typically stop their lunch menu. Our dasher called about 20 minutes later to say they were out of a dessert item, but we never ordered a dessert. The dasher seemed confused and hung...
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Author
Service
Doordash Customer Care
Pros
  • Food options
  • Ordering
  • Many deliveries went well
Cons
  • Inaccessible customer service
  • Insincere automated emails
  • Dont care that theyve taken your money
Reason of review
Poor customer service
Loss
$56
Preferred solution
Make your customer service more accessible! I had to hunt down your number and it’s taken over an hour for this to be resolved.
Review #1582815 is a subjective opinion of poster.
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DoorDash - Charged for dash pass after canceling the subscription

1.1
Details
When I called nothing has been fixed or changed
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Author
Service
Doordash Customer Care
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Review #1582658 is a subjective opinion of poster.
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DoorDash - Entered wrong address

Cancelled order and issued a refund so I could order from the correct store.
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Author
Service
Doordash Customer Care
Review #1582373 is a subjective opinion of poster.
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DoorDash - Need tablet to work

5.0
Details
I was receiving orders through phone instead of tablet. But the issue was resolved. She was very professional and efficient on the phone.
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Author
Service
Doordash Customer Care
Reason of review
Good customer service
Review #1582226 is a subjective opinion of poster.
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DoorDash - Update number

5.0
Details
Great customer service I was put them to the right Department in my number was updated
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Author
Service
Doordash Customer Care
Reason of review
Great customer service
Review #1582144 is a subjective opinion of poster.
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DoorDash - Urgent

U gave me a 730 9 pm slot and ur app keeps kinging it out why not fair Sad
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Author
Service
Doordash Customer Care
Reason of review
Access/ activation issues
Review #1581737 is a subjective opinion of poster.