Product: Doordash Deal Clear all filters (42 of 42 reviews match)
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DoorDash - Issues

1.4
Details
They kept me on hold for a long time and then hung up. What is that???.
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Author
Service
Doordash Deal
Reason of review
Order processing issue
Loss
$6
Preferred solution
call back
Review #1582800 is a subjective opinion of poster.
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DoorDash - Order

My food is always wrong
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Author
Service
Doordash Deal
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Review #1570863 is a subjective opinion of poster.
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DoorDash - I got a promotional email w/Chilis that did not work

1.3
Details
I was unable to get a free Oldtimer burger from them thru Chilis even after ordering a salad costing $11.49 (you had to purchase $10 or more) because the link to add it to my order would not work yesterday 6/17/19. I have contacted the company who says they're refunding my $ after trying to give me DoorDash credits. I am demanding delivery of the burger in the offer as I WENT to Chilis last night and picked up the salad I ordered as part of the promotion. The company has thus far refused to admit fault or promise to deliver the missing part of the promotion. I plan to cancel my new membership due to this total lack of responsibility for this mistake. It was after all a promotion by DoorDash to get NEW MEMBERS!
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Author
Service
Doordash Deal
Cons
  • Bogus promotion offer they would not honor
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Deliver product or service ordered
Review #1562237 is a subjective opinion of poster.
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DoorDash - Account

1.0
Details
My account was used fraudulently I reported it to DoorDash and my credit card company. DoorDash emailed the fraudulent charge was reversed. Just got my new card. Updated it in DoorDash app. Tried to place an order using a limited promo code. Told it has to be submitted to a different team which will take 2-3 days so my account was canceled due to no wrongdoing on my part and I miss out on a $17 deal due to DoorDash not checking some mystery box only a very busy team that apparently exists only to fix previous DoorDash mistakes. DoorDash. Completely disappointed.
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Author
Service
Doordash Deal
Reason of review
Problems with payment
Review #1561828 is a subjective opinion of poster.
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DoorDash - Order error

2.9
Details
The sushi I ordered was buy one get one and i was charged one I just want my money back from that and the receipt that was taken at the store. This is absurd that I have to go through all of this to contact someone to get this resolved
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Author
Service
Doordash Deal
Reason of review
Problems with payment
Review #1537736 is a subjective opinion of poster.
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DoorDash - Why did my promo codes disappear

1.0
Details
I referred my friend and when I placed my card on the order it took off the free delivery and the $7 off from there account. That is the dumbest policy. I’ve had problems on my own account as well and this is just ridiculous.
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Author
Service
Doordash Deal
Reason of review
Problems with payment
Review #1519778 is a subjective opinion of poster.
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DoorDash - Coupon

1.9
Details
I had special instructions and there wasn’t a place to add them. I also had an email for $1 delivery fee for 30 days that I activated (FM1_CRM_HKLW) it was not added to my order either.
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Author
Service
Doordash Deal
Reason of review
Not as described/ advertised
Review #1514898 is a subjective opinion of poster.
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DoorDash - New customer discount not coming off

1.0
Details
This is the worst food delivery service that I’ve ever dealt with. You guys are horrible and should be us shamed of yourself with your customer service. And I do not mean the Dashers. I mean your customer service. You guys are ridiculous
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Author
Service
Doordash Deal
Reason of review
Not as described/ advertised
Review #1508836 is a subjective opinion of poster.
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DoorDash - They suck

1.0
Details
Didnt get my discount they promised
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Author
Service
Doordash Deal
Reason of review
Problems with payment
Review #1504432 is a subjective opinion of poster.
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DoorDash - False advertising

1.0
Details
I was informed by a promotion that if u sign up with someone else’s link and it is your first time on the app you will receive 10 dollars off but I didn’t receive any discount or coupon and I gave it a day and then on top of that I sent the same promotion link from my account to a friend of mine to get 20 dollars credit on the app and didn’t receive anything so I called customer service and don’t receive any help but her telling me to go look a screenshot on my email she going to send me
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Author
Service
Doordash Deal
Reason of review
Not as described/ advertised
Review #1503781 is a subjective opinion of poster.