I have email promotion $7 off free delivery not working | DOORDASH

1.0
Details
Email received $7 off and free delivery did not work. Had Applebee’s entire order ready to go. I ordered through email so the promotion would work. It did not. Called and was on hold forever. Bad experience as a first time.
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Review
#1666640 Review #1666640 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

I was the first time user on DoorDash and it did not give me my 50% off

Well I was on the line for 15 minutes on hold spoke to someone they were supposed to transfer me to another department then I was on hold for another 10 minutes and then I was disconnected But not before they disconnected me did they asked me to do the end of the call survey
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Review
#1626533 Review #1626533 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Pricing issue
Loss
$34
Preferred solution
Full refund

Code not working | DOORDASH in Hamilton, Ontario

1.4
Details
Code not working - DOORDASH
Why am I getting delivery charge? If i am new customer
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Review
#1605071 Review #1605071 is a subjective opinion of poster.
Service
Doordash Deal
Pros
  • Polite dashers
Cons
  • Shitty service
  • Getting what i paid for
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Over Charged
  • Is New

Order was messed up | DOORDASH

Order was messed up - DOORDASH
I have a 15.99 credit towards my account because I canceled my order but I’m trying to use it but it won’t allow me to use it and it’s saying some about a promo code but it’s not showing it either
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Review
#1595797 Review #1595797 is a subjective opinion of poster.
Service
Doordash Deal
Pros
  • Polite dashers
Cons
  • Not able to resolve this issue
  • Charged me with the food i did not get
Reason of review
Poor customer service
Loss
$16
Preferred solution
Full refund
Tags
  • refund complaint

Payment issue | DOORDASH

I DO NOT WANT A MEMBERSHIP. I downloaded door dash when I was in America, before it was in Canada. now I have adjusted my account to be my Canadian details. I looked at the app the other day and it offered me a 30 dash pass promo. I went to order today WITH THE DASHPASS FILTER and it was charging my delivery fee. when I went to see why promo status wasn't there an investigate if I need to apply for it again and it immediately charged me GIVE ME MY MONEY BACK AND DELETE MY ACCOUNT, please. confirm the this has occurred.
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Review
#1589340 Review #1589340 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

At worst a scam, at best incompetent | DOORDASH

1.0
Details
I live in Saskatoon SK Canada. There was a coupon sent out to Saskatoon residents saying "Saskatoon restaurants at your door" and offering $10 off the first order. When I went online there is no DoorDash service in Saskatoon. I emailed them and got an auto reply "Thanks for contacting DoorDash. Unfortunately, this case has been closed due to inactivity." They want me to open an online account to contact them but there's no way I'm doing that. I don't know what their deal is but at worst they're a scam, at best they're incompetent.
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Review
#1577643 Review #1577643 is a subjective opinion of poster.
Service
Doordash Deal
Cons
  • I am unable to contact the company for resolution of my concerns
  • Deceit
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • dont bother
  • Web-Site Is Lousy

I got a promotional email w/Chilis that did not work | DOORDASH

1.3
Details
I was unable to get a free Oldtimer burger from them thru Chilis even after ordering a salad costing $11.49 (you had to purchase $10 or more) because the link to add it to my order would not work yesterday 6/17/19. I have contacted the company who says they're refunding my $ after trying to give me DoorDash credits. I am demanding delivery of the burger in the offer as I WENT to Chilis last night and picked up the salad I ordered as part of the promotion. The company has thus far refused to admit fault or promise to deliver the missing part of the promotion. I plan to cancel my new membership due to this total lack of responsibility for this mistake. It was after all a promotion by DoorDash to get NEW MEMBERS!
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Review
#1562237 Review #1562237 is a subjective opinion of poster.
Service
Doordash Deal
Cons
  • Bogus promotion offer they would not honor
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Deliver product or service ordered

Account | DOORDASH

1.0
Details
My account was used fraudulently I reported it to DoorDash and my credit card company. DoorDash emailed the fraudulent charge was reversed. Just got my new card. Updated it in DoorDash app. Tried to place an order using a limited promo code. Told it has to be submitted to a different team which will take 2-3 days so my account was canceled due to no wrongdoing on my part and I miss out on a $17 deal due to DoorDash not checking some mystery box only a very busy team that apparently exists only to fix previous DoorDash mistakes. DoorDash. Completely disappointed.
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Review
#1561828 Review #1561828 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Problems with payment

Order error | DOORDASH

2.9
Details
The sushi I ordered was buy one get one and i was charged one I just want my money back from that and the receipt that was taken at the store. This is absurd that I have to go through all of this to contact someone to get this resolved
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Review
#1537736 Review #1537736 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Problems with payment

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Why did my promo codes disappear | DOORDASH

1.0
Details
I referred my friend and when I placed my card on the order it took off the free delivery and the $7 off from there account. That is the dumbest policy. I’ve had problems on my own account as well and this is just ridiculous.
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Review
#1519778 Review #1519778 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Problems with payment