Product: Doordash Deal Clear all filters (44 of 44 reviews match)
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DoorDash - All was great

4.8
Details
I had a question regarding placing a large party order a day early. The rep assisted me. It was a great experience.
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Review
#1632818 Review #1632818 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Good customer service

DoorDash in Hamilton, Ontario - Code not working

1.4
Details
DoorDash - Code not working
Why am I getting delivery charge? If i am new customer
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Review
#1605071 Review #1605071 is a subjective opinion of poster.
Service
Doordash Deal
Pros
  • Polite dashers
Cons
  • Shitty service
  • Getting what i paid for
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Over Charged
  • Is New

DoorDash - Issues

1.4
Details
They kept me on hold for a long time and then hung up. What is that???.
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Review
#1582800 Review #1582800 is a subjective opinion of poster.
Service
Doordash Deal
Cons
  • Poor customer service
Reason of review
Order processing issue
Loss
$6
Preferred solution
call back

DoorDash - At worst a scam, at best incompetent

1.0
Details
I live in Saskatoon SK Canada. There was a coupon sent out to Saskatoon residents saying "Saskatoon restaurants at your door" and offering $10 off the first order. When I went online there is no DoorDash service in Saskatoon. I emailed them and got an auto reply "Thanks for contacting DoorDash. Unfortunately, this case has been closed due to inactivity." They want me to open an online account to contact them but there's no way I'm doing that. I don't know what their deal is but at worst they're a scam, at best they're incompetent.
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Review
#1577643 Review #1577643 is a subjective opinion of poster.
Service
Doordash Deal
Cons
  • Deceit
  • I am unable to contact the company for resolution of my concerns
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution
Tags
  • dont bother
  • Web-Site Is Lousy

DoorDash - I got a promotional email w/Chilis that did not work

1.3
Details
I was unable to get a free Oldtimer burger from them thru Chilis even after ordering a salad costing $11.49 (you had to purchase $10 or more) because the link to add it to my order would not work yesterday 6/17/19. I have contacted the company who says they're refunding my $ after trying to give me DoorDash credits. I am demanding delivery of the burger in the offer as I WENT to Chilis last night and picked up the salad I ordered as part of the promotion. The company has thus far refused to admit fault or promise to deliver the missing part of the promotion. I plan to cancel my new membership due to this total lack of responsibility for this mistake. It was after all a promotion by DoorDash to get NEW MEMBERS!
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Review
#1562237 Review #1562237 is a subjective opinion of poster.
Service
Doordash Deal
Cons
  • Bogus promotion offer they would not honor
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Deliver product or service ordered

DoorDash - Account

1.0
Details
My account was used fraudulently I reported it to DoorDash and my credit card company. DoorDash emailed the fraudulent charge was reversed. Just got my new card. Updated it in DoorDash app. Tried to place an order using a limited promo code. Told it has to be submitted to a different team which will take 2-3 days so my account was canceled due to no wrongdoing on my part and I miss out on a $17 deal due to DoorDash not checking some mystery box only a very busy team that apparently exists only to fix previous DoorDash mistakes. DoorDash. Completely disappointed.
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Review
#1561828 Review #1561828 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Problems with payment

DoorDash - Order error

2.9
Details
The sushi I ordered was buy one get one and i was charged one I just want my money back from that and the receipt that was taken at the store. This is absurd that I have to go through all of this to contact someone to get this resolved
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Review
#1537736 Review #1537736 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Problems with payment

DoorDash - Why did my promo codes disappear

1.0
Details
I referred my friend and when I placed my card on the order it took off the free delivery and the $7 off from there account. That is the dumbest policy. I’ve had problems on my own account as well and this is just ridiculous.
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Review
#1519778 Review #1519778 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Problems with payment

DoorDash - Coupon

1.9
Details
I had special instructions and there wasn’t a place to add them. I also had an email for $1 delivery fee for 30 days that I activated (FM1_CRM_HKLW) it was not added to my order either.
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Review
#1514898 Review #1514898 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Not as described/ advertised

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - New customer discount not coming off

1.0
Details
This is the worst food delivery service that I’ve ever dealt with. You guys are horrible and should be us shamed of yourself with your customer service. And I do not mean the Dashers. I mean your customer service. You guys are ridiculous
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Review
#1508836 Review #1508836 is a subjective opinion of poster.
Service
Doordash Deal
Reason of review
Not as described/ advertised