Product: Doordash Delivery Service Clear all filters (0 of 2114 reviews match)
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DoorDash - Charged but no food delivered

Your app lists restaurants that ARE CLOSED. I was charged for an order for a restaurant closed today. Even the driver was surprised. The app sucks in not having a mechansim to request a refund. I want my money back immediately, not in 5 or 10 days.
1.5
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Doordash Delivery Service
#1224043
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I inform him I just spoke with the driver, and as I open my RAW sushi, which you can tell has been sitting in front of a car heater, has changed color to grey, slimy and disgusting. I inform the guy of this and the kind of day I’m having. This guy offers me a partial refund. I didn’t pay to get sick. I paid for good quality food...
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1.2
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Doordash Delivery Service
#1223706
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By the time the Dasher figures it out and I usually have to chance them down my family's food is cold plus hungry now! Fix this as well as your customer service issues with the phone. I'm not a fan of cold BBQ and or having to run around our apartment complex tracking...
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Anonymous
Gilbert1960

My first question would be why you continue to use and app that you’re so unhappy with. Kinda stupid on your part, no?

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Doordash Delivery Service
#1223630
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Doordash is ridiculous. I ordered from them for the first and last time today. The first driver actually called me because he went to a different place than where I ordered because the other place was too far away for him to go to. So I called customer service and they...
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1.0
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Doordash Delivery Service
#1223351
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DoorDash - Food missing from order.

I did not receive my sides for either of my Riblet entrees.
Product
Doordash Delivery Service
#1222994
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DoorDash - No delivery, won't refund

Feb. 2018. The driver entered that he delivered food, but the restaurant said he never picked up the order. Have tried multiple times within 5 weeks to get $50 charge removed. Awful!!!
1.0
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Exchange, Refund and Cancellation Policy
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Doordash Delivery Service
#1222873
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DoorDash - Food not delivered

I got a message saying my driver was approaching so I went outside and waited for 15 minutes. They never showed up. Need a refund.
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Doordash Delivery Service
#1222718
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DoorDash - Delivery is amess

The last three orders took 3 times longer than advertised. 1.5 hours from a restaurant 5 minutes from my house. I always give 20% tip. Deleting the app.
1.3
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Doordash Delivery Service
#1222351
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I ordered food at 7:45 pm and they told us it will be delivered in 1 hour and 30 minutes. It seems long and late to eat, but we waited. It showed the map on the App where the delivery guy was. His name was Patrick. The map started moving and it projected 9:15 pm...
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Doordash Delivery Service
#1222339
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DoorDash - Excellent Resolution of Wrong Item Delivery

I ordered from Doordash for the first time tonight. They had one of my favorite restaurants to order from so very excited. Order arrived ahead of time, however, the main item was wrong. I verified that I had not ordered the wrong item and called customer service. The representative was very pleasant and had the issue resolved quickly. They sent out the correct food at no charge and placed a credit on my account as well. I would definitely recommend Doordash even with the issue.
4.2
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Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Doordash Delivery Service
#1221477
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