Product: Doordash Delivery Service Clear all filters (4042 of 4042 reviews match)
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DoorDash - WORST EXPERIENCE EVER

1.0
Details
Driver picked up order 30 minutes after it was ordered, and an hour and a half later never showed up. When I sent him a text inquiring about the food, he blocked my number. You can't file a complaint with the restaurant, and the Door Dash customer service is located in The Phillipines. Unfortunately, Cheesecake Factory said that they have nothing to do with Door Dash, and the customer service representative was less that sincere with her apology. The restaurant even said that the driver had several complaints against him, but Door Dash did not seem to care. If you want food delivered stick to Uber Eats!!!
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Author
Service
Doordash Delivery Service
Cons
  • Timeliness of pickup and delivery
  • Everything since i got nothing
Reason of review
Order processing issue
Loss
$66
Preferred solution
Full refund
Review #1487469 is a subjective opinion of poster.
0 comments

DoorDash - Worst service ever!

1.0
Details
I waited 3hrs for mt delivery! I was up at 11pm WAITING TO GO TO BED UNTIL MY DELIVERY FINALLY ARRIVED!! I tried to cancel and nooo i couldn't do that nor could i get my money back!?! Really!?! These ppl are NOT screened!. One lady left her 2yr old kid in the car to make a delivery!! They do not screen ppl... I can't believe this company...
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Author
Service
Doordash Delivery Service
Reason of review
Poor customer service
Review #1487432 is a subjective opinion of poster.
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DoorDash - I order food from denny’s 3 hours ago I haven’t receive it yet

I ordered food thru DoorDash from Denny’s 3 hours ago I haven’t receive it yet
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Author
Service
Doordash Delivery Service
Reason of review
Order processing issue
Review #1487039 is a subjective opinion of poster.
0 comments

DoorDash - No food arrival

This has been a horrible experience
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Author
Service
Doordash Delivery Service
Reason of review
Order processing issue
Review #1487028 is a subjective opinion of poster.
0 comments

DoorDash - No food was delivered and i was charged

1.0
Details
I placed an order and was charged and it was never picked up!
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Author
Service
Doordash Delivery Service
Reason of review
Order processing issue
Review #1486907 is a subjective opinion of poster.
0 comments

DoorDash - Never received order

The app showed the driver passing my street and just kept going. Tried to contact the driver many times with no answer then the app said my order was complete without receiving it. Right after got an email saying the driver couldn't contact me and that I wouldn't get a refund. This isn't the first time I've had trouble with the app but it will for sure be my last time using the app. Also told me I could respond to the email and when I did it said the email was inactive. Feels almost like a scam.
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Author
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Review #1486891 is a subjective opinion of poster.
0 comments

DoorDash - Delivery guy arguing with customer

1.0
Details
I ordered pizza theu door dash, delivery expected to arrive in 30 mins from time order was put in. Long story short..delivery guy was late as he got lost..i gave trued to give him dirextions and he tells me he is not from the area, not really wanting to listen, i texted him the directions and shared google map directions, still late, called him after 15 mins. He said he was already at the address but obviously lied, tried to argue with me about the address..other delivery guys made it at my address no issues.the main thing is he was arguing with customer and dis not really apologize, food arrived cold, lost my appetite..Dasher delivery was Dolano 658-430-9898
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Author
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Review #1486885 is a subjective opinion of poster.
0 comments

DoorDash - Pissed off

1.0
Details
marked my delivery as delivered, but never actually delivered my food.......I WANT A REFUND
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Author
Service
Doordash Delivery Service
Cons
  • Did not receive order
  • Not receiving my order
Reason of review
Problem with delivery
Loss
$33
Preferred solution
Full refund
Review #1486882 is a subjective opinion of poster.
1 comment
2.2
Details
we ordered door dash for Flos Burger Dinery and it was picked up at 12:05 from the restaurant we just now 1:15 received it. when we called the dasher she stated that she was over booked by 5 more stops and that our food was on the way and there isn't anything she can...
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LustrousNurseShark
#1654978

they gave me a 5.00 door dash credit and the additional 26.81 back onto my cc and it will take up to 5-7 business days.. had a friend who was told the same thing for a 15.00 c...

Author
Service
Doordash Delivery Service
Pros
  • Delivery price if it would have been ontime
Cons
  • Lack of accountability by the employees
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Full refund
Review #1486542 is a subjective opinion of poster.
0 comments

DoorDash - Nothing Delivered

2.5
Details
Last time I ordered the order was delivered in two parts, 30 minutes apart. This time, there was no delivery. The tracker said it was done and I received a text, but nothing showed up. I provided feedback online and received the message that it would be addressed immediately and a chat opened, but it just said "connecting" for 20 minutes. I tried reaching out via the text number, but nothing. Eventually I found the CS number on this site. A rep asked me if she could call me back after reaching out to the driver. Turned out the driver was not answering, so she offered me a credit. When I said I would rather have the full refund, she said it would take up to a week to process. Kind of ridiculous, but whatever. I'm done with these guys.
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Author
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$20
Preferred solution
Full refund
Review #1486489 is a subjective opinion of poster.