Product: Doordash Delivery Service Clear all filters (5815 of 5815 reviews match)
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DOORDASH in Nashville, Tennessee - Order is late

Yes, tried to contact, no response
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Review
#1543291 Review #1543291 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH - Worst Customer Service

1.0
Details
I contacted customer service about my driver who left my food in the front yard. My instructions are to come to the basement back door, he refused. They refused to reimburse my delivery fee and tip.
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Review
#1543287 Review #1543287 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Never again
  • I hated everything about them
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Refund my delivery fee, tip and nuisance compensation.
Tags
  • Refund And Return Policy
  • Horrible Doordash Service

DOORDASH - Cancel order

2.8
Details
First my order brought to my home was half my order so I had to be refunded and then place another order pay shipping and tip all over again today. Then I place another order and it isn’t confirmed and it’s taking so long my husband already ate his food.
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Review
#1543260 Review #1543260 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Not as described/ advertised

DOORDASH - My delivery was super late

Called in to complaint that I didn’t get my order for 40-50 min the phone representative took another ten to 20 min to call the dasher Extremely poor service!
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Review
#1543087 Review #1543087 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
1.0
Details
this was the first time to ever use a delivery service and I will never use any delivery service ever again my husband has had foot surgery and cant walk and I cant leave him unattended so we used door dash for his favorite meal, we ordered at 12:42 and we never got...
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1 comment
Anonymous
#1691803

Made an account for the first time to use a promo code for new customers. After I made the account it said the offer was for new customers only. I am, was, a new customer.

Review
#1543051 Review #1543051 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Sucked all the way around
Reason of review
Problem with delivery
Loss
$41
Preferred solution
Let the company propose a solution

DOORDASH - Bad service

2.2
Details
Driver did not deliver like they said they did and called customer service and they said that because she was not in the area she will not redeliver our order...I feel my food was stolen from me and I was outside waiting for my dasher we never had a problem before until now...I am a delivery driver myself and I know that I have to reach my customer more than once or leave a message. As a customer I am pissed. thanks for everything but we will no longer use your service I had a horrible experience
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Review
#1542910 Review #1542910 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH - No order received and it has been 45 mins

They said someone was going to pick up my order and be on the way it’s been another hour.
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Review
#1542811 Review #1542811 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH - Missing food

1.0
Details
Nothing was done they left me hanging on the phone they told me product was out stock
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Review
#1542769 Review #1542769 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality

DOORDASH - NEVER RECEIVED ORDER

1.0
Details
Called the Restaurant our order was made picked up and that’s it. Still sitting here waiting. Total BS
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Review
#1542750 Review #1542750 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Atlanta, Georgia - Messed up order

I only got 25 dollars in refund for a 54 dollar order when my order was messed up
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Review
#1542719 Review #1542719 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality