Product: Doordash Delivery Service Clear all filters (5425 of 5425 reviews match)
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DoorDash - I ordered my food 1 hour ago and no one picked it up

1.0
Details
I ordered my food an hour ago and the restaurant had prepared it a while ago and nobody from your company had picked it up. I had to call the restaurant to get my food back and it's not their fault it's their company. I had to wait more than 1 hour for a meal.
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Review
#1521819 Review #1521819 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - STAY AWAY!!!

1.5
Details
I've had 5 orders screwed up. Instead of issuing a full refund for items that were not properly prepared they gave me a partial credit. So, not only did I not get a complete refund for the item but I had to use their service again or or lose the partial credit. With missing items I was issued a credit as well [not a refund] so I was forced to use their service or lose my money. Also, some of the menus are incorrect, offering items that are not available. Customer service refused to credit the full amount for items that were not properly prepared and was rather pert, rushing the conversation and not listening to what I was saying. I would recommend you do not use this delivery service.
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Review
#1521786 Review #1521786 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Orders keep getting screwed up and customer service is terrible
Reason of review
Problem with delivery
Loss
$40
Preferred solution
Full refund
Tags
  • Shady Business Practices
  • Terrible Company

DoorDash - Horrible customer service

1.0
Details
Today 12:00pm an order was placed from Circuit Court for Baltimore City for $30. the card was charged and at 1:00pm a notification was received stating that our food was delivered. after 20 minutes of searching each door of both courthouse east and west. it was determined that the driver did not leave the food. once door dash was notified that stated that we could receive a credit because a refund would take up 7 days. This was a true inconvenience as we are only allotted 1 hour for lunch. We spent half of it looking for our food that was previously said to have been dropped off. So now we are hungry, unable to obtain another option for lunch and disgusted with the services. It will not be used at the court again.
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Review
#1521686 Review #1521686 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund

DoorDash - Order canceled

2.5
Details
My order was canceled and left me without a lunch and now have to wait til the funds are made available back into my bank account
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Review
#1521657 Review #1521657 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - Order incomplete

Instruction on oder were not followed ...this is third time happening from shalimar restaurant in fremont CA
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Review
#1521400 Review #1521400 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - Wrong food

1.0
Details
Wrong food deleivered. I made the right order. I want my whole order refunded
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Review
#1521288 Review #1521288 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
1.3
Details
DoorDash - Driver went the wrong way
DoorDash - Driver went the wrong way
I ordered a meal from DoorDash I waited patiently for that order to be delivered watching for when the order was picked up as soon as I noticed an order was picked up I watch the driver drive the complete opposite direction from my house I live on at max five minute...
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Review
#1521257 Review #1521257 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - They suck

2.3
Details
Tired of hearing they don’t have a driver, this is the 3rd time that this happened, sick of it
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Review
#1521226 Review #1521226 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - Driver didn't speak english. And it took 2 orders till we finally got our pizza and by the time it got here it was all messed up.and cold... I'm pissed

Ordered from cicis on 248 first order said that it was delivered when it wasnt second time after speaking to someone from door dash the pizza finally showed up 30 mins later all messed up and cold. And the lady didnt even speak english. Its ridiculous. Never ordering from door dash again
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Review
#1521217 Review #1521217 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - Forgot my food

Got DoorDash credits towards my next meal.
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Review
#1521123 Review #1521123 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality