Doordash Delivery Service Reviews and Complaints
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DoorDash - Over charge and items missing off food
I was send under a half lb of pasta for each order. There was no turkey ham on 1 of the sandwich and I added sweet peppers & pickles in the special instruction and didn’t get any. I talked to 7 different people from DoorDash and all I was asking for them to do was to send a new order...and I didn’t get that. I call the store and they told me that DoorDash have to take care of the mess up order.
Product
Doordash Delivery Service
DoorDash - My whole order was wrong
Doordash told the resturant the wrong order
Product
Doordash Delivery Service
DoorDash - Hour early delivery and cold food
Order arrived one hour early and was cold. Driver rude when asked about time
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Doordash Delivery Service
DoorDash - No show
I will never use this company again. The driver never showed up with food I already paid for; I'd like a refund!
Product
Doordash Delivery Service
DoorDash - Excellent!!! The gentleman solved my issue!
I never received my order, the driver could not find me, even through the app. I complained but the initial person said she would refund me but never did... this time I went to this website and got my problem solved. They gained back at least a couple customers!
Product
Doordash Delivery Service
We ordered our food at 8pm with a 65-75 minute delivery arrival. We called the restaurant at 9:25 - still hadn’t been picked up. At 9:40 pm I called the customer service line, they were of no help and didn’t know what was going on with our food. Our food arrived at 10...
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Asked Doordash again and they seem to not be able to locate him either. Spoke with the doordash team and they were not helpful at all and just said, yea, sorry for what happened, and here's $50 credit for you - your time, and your team members' health (after starving...
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Product
Doordash Delivery Service
DoorDash - Didn't get food
Our food did not arrive. Driver didn’t respond to multiple texts and calls. I need a refund for this order
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Doordash Delivery Service
DoorDash - Order took 2 hour.
i ordered 2 hours ago just got my food because two drivers accepted food then dropped order
Product
Doordash Delivery Service
DoorDash - Modification on my order /question about billing
I ordered two meals from houlihans. Unfortunately one was no longer available. DoorDash never confirmed if my order should continue to be processed. They delivered one of the two meals for a dinner for two people. I would like my account refunded the meal that was not fulfilled in the order and a credit to my account for the inconvenience.
Product
Doordash Delivery Service
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Or you could just cook for yourselves, save a lot of money and know what you eating.
This is similar experience we;ve had but c'mon... threw the food out after an hour? What a joke you are.. heat it up and eat it. Still, they should have offered you another me...