Product: Doordash Delivery Service Clear all filters (0 of 2114 reviews match)
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DoorDash - Never got order and says delivered

I didn’t get my order and but I paid my order
Product
Doordash Delivery Service
#1469470
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DoorDash - Food order

The food was cold and inedible!!! The bread and butter wasn't even in the bag. The cheesecake was also not what I ordered.
Product
Doordash Delivery Service
#1469466
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DoorDash - Order never arrived and money was takin from my account

Never got food and took my money
Product
Doordash Delivery Service
#1469183
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DoorDash - Order was never received AND consumer service Hung up on me

DoorDash - Order was never received AND consumer service Hung up on me
DoorDash - Order was never received AND consumer service Hung up on me
DoorDash - Order was never received AND consumer service Hung up on me
I ordered subway and schedule the estimated time of arrival for 12:15 as I am in class until 12:05. My driver arrived FAR too early at 11:46 as seen in my text and when I explained to her that I was not able to come pick it up, as she was too early. She left. I did not receive my food or a refund, and I called customer service and Anthony hung up on me. Absolutely ridiculous!! I will be deleting the app.
Product
Doordash Delivery Service
#1469174
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Doordash or doorcrawl?

This is my 4th order from Doordash and every delivery has been at least 20-30 minutes late. I guess I was expecting them to honor the delivery time they told me. I'm done with Doordash. Those knuckleheads need to get their act straight before they're operationally ready for business.
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
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Product
Doordash Delivery Service
I liked
  • That this was better than eating my shoe leatherut just barely
I didn't like
  • Pretty much every aspect of doordash
#1469144
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DoorDash - TERRIBLE

MY DRIVER DELIVERED MY ORDER TO SOMEONE ELSE NOW I SPENT MY MONEY AND I HAVE NO FOOD
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Doordash Delivery Service
#1469136
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DoorDash - The customer service supervisor is Angel. He answered and hung up immediately on me once I asked for a refund or to find my order after waiting for an hour. I would never use door dash again. Trash

My order is taking for forever. This order is so simple to make. And this is my first time using this app. Lying about delivery time would not keep my business unless something is rectified. 2019 has plenty of competitors so take care of me.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Doordash Delivery Service
#1469117
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DoorDash - They hung up in my face

I placed a order in for 11:30 am & they push the order through for 10:20 and that’s too early and my food will be cold I would like to cancel
Product
Doordash Delivery Service
#1469093
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DoorDash - Refund money

I never received my DoorDash with jack in the box I want my money back on my card .
Product
Doordash Delivery Service
#1468987
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DoorDash - Estimated time of order arrival

She said there hasn’t been a dasher provided but we have been waiting for 2 hours.
Product
Doordash Delivery Service
#1468938
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