Product: Doordash Delivery Service Clear all filters (3526 of 3526 reviews match)
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DoorDash - *** poor delivery service

This is about the 4th or 5th time this has happened. Thursday 5/23/19. Put an order in at 9pm. Told delivery would be at 9:40. Received a text delivery at 10:05. Received another text delivery will be at 10:23. Called help service. Received yet another text that the order was canceled. Called help desk twice. They were of no help what so ever. Waited for 1 1/2 hours got no food. And to late to cook at 10:45. On a scale of 1 to10 rating-5
2.5
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Product
Doordash Delivery Service
#1541363
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Are order isn’t correct missing items and our DoorDash person is rude

Nothing was right our food is cold
Product
Doordash Delivery Service
#1541297
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DoorDash - My order never arrived

Dasher picked up and never delivered. Customer service said Teresa B. Couldn’t deliver because of no apt number WHICH IS CLEARLY stated on my email confirmation! Now I have NO dinner and no one to refund my only $27
1.0
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Product
Doordash Delivery Service
#1541233
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DoorDash - My food never came it charged my card

Dasher never showed with food
Product
Doordash Delivery Service
#1538833
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DoorDash - Replacement of food or something similar

I never received anything from DoorDash last night and would like to either have my original order delivered as was intended or a full refund
3.6
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Additional Fees
Advertised vs Delivered
Billing Practices
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Staff
Turnaround Time
Value for money
Website
Product
Doordash Delivery Service
#1538825
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DoorDash - Very late order charged free delivery fee

Not satisfied with this order
Product
Doordash Delivery Service
#1538795
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I don't know where to begin. It was an awful experience. We ordered from Door Dash as it was new to our area. We were told we were going to have free delivery which we did not have. When we ordered we were told our meal was going to arrive in 30 minutes. 30 minutes...
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1.0
Product
Doordash Delivery Service
I didn't like
  • Failed customer support
#1538785
The delivery was set to 4:39pm. The dasher called me and told me she was lost so I instructed her on where to go. then I noticed she was literally driving in a circle around a block so I called her again and gave her the same instruction twice. she told me she was...
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1.6
Product
Doordash Delivery Service
#1538775

DoorDash - Got no food and can not refund my money

I want a refund for the food I never received
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
Product
Doordash Delivery Service
#1538736
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DoorDash - No delivery money gone

The dasher never went and got our food. They said it was going to take another hour to get here and we have already waited an hour. This was the worst services.
Product
Doordash Delivery Service
#1538726
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