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Verified Reviewer

TRY ANOTHER DELIVERY SERVICE | DOORDASH

2x in a week our delivery was 'delayed', the truth being same driver had a delivery BEFORE ours, so COLD FOOD DELIVERY. TWICE. IN A WEEK!! Doordash should at least be honest with their customers and offer delivery discount for this type of situation. TERRIBLE/DISHONEST SERVICE!!!!!
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Review
#1773343 Review #1773343 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Never leave home
Cons
  • Delayed delivery means cold food
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
  • Late Delivery
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Order did not arrive | DOORDASH

1.0
Details
Order did not arrive - DOORDASH
I called spoke with Maria.....was treated very poorly....was told after 45 mins that I had no order although I had called the restaurant and they verified it was there. The order finally arrived 2 1/2 hours later in which Maria was still telling me that they couldnt find it. I want a refund
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Review
#1773104 Review #1773104 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Polite dashers
Cons
  • Really bad customer service
Reason of review
Poor customer service
Loss
$58
Preferred solution
Full refund
Tags
  • Doordash Takes Money

Did not receive correct item | DOORDASH

1.0
Details
Did not receive correct item - DOORDASH
Did not receive correct item - DOORDASH
this my first tome using doordash and I order a cheeseburger for t.g.i. fridays. I tipped the dude driving 4 dollars which made my total 19$. waited an hour and when I got it, I found out it wasnt for me. the order was totally different, it was pretzels and queso chips. when I asked help thru the app they offered to give me 7.50 in app credit. for a 19$ purchase. the 7.50 probably less than the amount you paid the guy plus my tip. I dont think 7.50 was enough for my first time using the app. at least refund the full purchase to in-app credit. the pretzels I gave to a friend since I didnt know what to do with them since I couldnt give them back to the driver or the store
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Review
#1772672 Review #1772672 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality
Loss
$19
Preferred solution
Let the company propose a solution
Tags
  • Discrimation And Hypocrisy
  • Missing Items

My order was charged and didn't go through | DOORDASH in Milpitas, California

My order was charged and as soon as I checked the app to see where my dasher was located my order cancelled on its own.
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Review
#1770722 Review #1770722 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Convenient
Cons
  • Delivery people
Reason of review
Problem with delivery
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never use this service it sucks and I never got my food | DOORDASH

5.0
Details
I never recieved my food and I would like to either receive refund or my food
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Review
#1769760 Review #1769760 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Never got my food
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Do not order Wendys. we got cold food , and it was old too | DOORDASH in Los Angeles, California

1.0
Details
i used Door Dash and it was ridiculous price, the meal was horrible! I also paid for delivery after the app said free delivery for 30 days. I would appreciate a FULL REFUND. Thank you.
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Review
#1766885 Review #1766885 is a subjective opinion of poster.
Service
Doordash Delivery Service

Late food | DOORDASH

1.0
Details
Way too late. Customer Service was not telling the truth about delivery already being picked up. Not happy being disrespected like this.
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Review
#1766622 Review #1766622 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • Lying about delivery time
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Let the company propose a solution

System leaks your CC info and people are completeing orders with burner phones | DOORDASH

1.0
Details
2 times I ordered food and the door dash delivery person said they picked it up then with in a min said it was delivered took the food and my money. I tried to call the delivery person but they had a burner phone that was disconnected. called support they said there was nothing they could do. What type of *** show are they running screwing the customer. I will never use them again also the owners of the food place banned Door Dash.
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Review
#1766457 Review #1766457 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Should be closed
Cons
  • Everthing unsatisfactory
  • Trouble communicating with support personnel
  • Customer service policy
Reason of review
leak CC info to drivers
Preferred solution
Door Dash closed
Tags
  • Door Dash Leaks Cc Info

Sophie did not deliver food | DOORDASH in Los Angeles, California

1.5
Details
I went to wingstop to get a new order
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Review
#1766426 Review #1766426 is a subjective opinion of poster.
Service
Doordash Delivery Service

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DOORDASH reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I specifically ordered a big mac from mcdonalds and it never arrived. I ordered almost 2 hours ago | DOORDASH

No funds refunded or no kind of communication.
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Review
#1766264 Review #1766264 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • No pro
  • Never got my money back
Cons
  • Being charged
  • Delivery took 2 hours
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Tags
  • new customer