Product: Doordash Delivery Service Clear all filters (437 of 437 reviews match)
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Never delivered food. Kept my money. Even though they claim to do so, they never called, never texted, and only emailed with telephone number. I called and was told that the number did not work. The driver never showed up at security desk or our front desk on our...
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Anonymous
P. Kincaid

Delivery took some time but prices were same as in restaurant, fees only .99 for delivery and a tip. Tax on food but there is tax on food if you go to the restaurant so servi...

1.2
Product
Doordash Delivery Service
I liked
  • Easy online ordering process
I didn't like
  • Worst food delivery service on the planet
#1146202
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Not sure why I continue to order from doordash. 50% of their orders are wrong and sometimes they either don't show up or leave the food outside. Recently, the order did not show up and they refuse to refund me. At first they tried to refund me only part of my money,...
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Doordash Delivery Service
#1143422
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Multiple times now I've alerted Door Dash that I've received orders where the food was undercooked and unsafe to consumer without causing serious harm, and/or that the drivers have tampered with the product, opening it, willfully ignoring necessary delivery...
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1.0
Product
Doordash Delivery Service
#1142016
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Doordash - Customer refund

#1144867
Taco Bamba took too long with the customer's food
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Doordash - It was fast, he understood and issueing me a refund

#1142977
Bad service, terrible cold food, items not recieved. 12/5/17
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Doordash - Never received food

#1141890
1.0
Details
Placed an order through Doordash after waiting an hour to receive my food, I called the restaurant directly. The restauraunt never recieved my order. However Doordash had already charged me for the order.
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Additional Fees
Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Doordash - Very helpful

#1139898
They turned my frown upside down.
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Then an hour later said they were at restaurant waiting for food but when I called restaurant... They said door dash had not been there and they did not have my order... And they had the item... No one at restaurant told them they were out of that item.. All lies. 1.5...
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1.1
Product
Doordash Delivery Service
#1141143
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no help at all items wrong or very late have tried numerous times but to no success, I would like all my transactions like I have complained about in the past refunded to my account this is not the *** first time, that I have sent a complaint all that it says is we...
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Anonymous
Lia

Your order is always wrong because of their incompetent outsourced overseas teams calling in your orders.Try calling Doordash at 1-855-973-1040 or 1-844-285-0248. Also, try em...

Product
Doordash Delivery Service
#1141064
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I scroll through the restaurants that are available and 99% of them are fast food and within a 5 minute drive, yet there's a 45-60 minute wait. I assumed there was a glitch with the app and called customer service. The rep placed me on hold, then essentially told me...
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3.1
Product
Doordash Delivery Service
I liked
  • Easy ordering
I didn't like
  • Reduced delivery area
#1137081
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Tried to call twice and food is still not on the way. The first rep Accidentally disconnected the call and the second one kept me On hold for 8 minutes then said he had to call me back to figure it out. Starving now and don’t know when my food will be on the way or...
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Anonymous
Anonymous

Same thing happened to me!

1.3
Product
Doordash Delivery Service
#1137026
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Also, there were multiple restaurants we spoke to where the food was coming from indicated that they do not want to work with Door Dash anymore, but Door Dash won't remove them from their website, causing major issues, as you can imagine. We are a large software...
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Anonymous
William

Advice : stop using them.Simplicity of Remedy = 100/100Further advice : for improved health, stop eating delivery food.

Product
Doordash Delivery Service
#1136444
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We ordered food and got an email 30 minutes after the scheduled delivery time that said "sorry we missed you!" The email claimed that they tried to contact us several times and waited for 10 min, but we received no contact nor indication that our food had been...
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Product
Doordash Delivery Service
#1131922
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well not only was my food pushed back 20 mins and i patiently waited for my food. Then I call to find out they closed at that time. The only sorry I got was a $5 voucher. But I’m left hungry for the night. PLEASE UPDATE YOUR HOURS. This is bs that I wasted my time,...
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1.0
Product
Doordash Delivery Service
#1131013
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