Doordash Delivery Service Reviews and Complaints
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DoorDash - Missing item
They said they will refund me for my missing items. It will take 7 days so I’ll see if my refund gets processed.
Review
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Full refund
Tags
DoorDash in Minooka, Illinois - Never received my order
I ordered from a restaurant and the first dasher never picked up the food. Then another dasher was shown on app to pick up order but the restaurant was closed by then. I never received my food and want to be reimbursed fully and given extra credit towards door dash
Review
Service
Doordash Delivery Service
Reason of review
Problem with delivery
DoorDash - Dashers
I never at the time I been working doing DoorDash I get paid 3:41 for a pick up 10 miles distance and 5 minutes delivery I really be appreciated if they been concerned how much gas cost to go 15 minutes for 3:41 I see another call 5:48 and I declined one for 2:78 our time and patience with delivery it is not fear .
Review
Service
Doordash Delivery Service
Reason of review
Problem with delivery
DoorDash in Silver Spring, Maryland - Fradulent charge
My card was charged earlier today for delivery from Chipotle that i didn't order or authorize. The amount was $27.79 and was delivered to an address that you all wouldn't inform me with details. I do not have an account with your company that I myself created. Please take care of this matter in a timely manner. I really feel that your company should have a better security system when people use use bank/ credit cards. I will not use your company for any delivery services. If you need to contact me I can be reached anytime at 2406061314.
Review
Service
Doordash Delivery Service
Reason of review
Problems with payment
DoorDash in Los Gatos, California - No delivery but was charged
Order never arrived but was billed. Customer service will give a full refund.
Review
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Update by user 22 hours ago
I’ve used door dash many times and this is the first incident. My hope is that there is not another because I like the idea of having a service such as this.
Original review posted by user 22 hours ago
Spoke with customer service and will get a refundReview
Service
Doordash Delivery Service
Pros
- Delivery to home or business
Cons
- Kept getting hung up on or left on a dead call
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
DoorDash in San Antonio, Texas - Two times charged
Was charged twice for an order i never recieved. They will only refund 29.00 out of 80.00 that they charged me. What a bunch of ripoffs!
Review
Service
Doordash Delivery Service
Reason of review
Problems with payment
DoorDash - Rerund
I ordered from my local McDonald’s & it was taking to long so I canceled it but I still was charged smh
Review
Service
Doordash Delivery Service
Reason of review
Return, Exchange or Cancellation Policy
DoorDash - Wrong order
I received crunchy corn tacos instead of soft flour tortilla tacos and I have a kid who is allergic to corn. It’s my FIRST ORDER with DoorDash and it’s wrong.
1 comment
Review
Service
Doordash Delivery Service
Reason of review
Sent food I didn’t order and my kid is allergic to corn.
Loss
$28
Preferred solution
Full refund
DoorDash - Did not receive all items
What can be done? Well first off, the delivery driver should verify the order. Second so should the recipients. I didn't receive 2 of my items, and because I trusted that ALL my food was there, I accepted it without checking first. Not happening again. Called both the restaurant and doordash. Doordash doesn't answer.
Review
Service
Doordash Delivery Service
Reason of review
Did not receive full order but was charged for it.
Loss
$20
Preferred solution
Price reduction
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That’s more so on the place you ordered it from, the dashers aren’t allowed to open the food they can only count the number of items you have