Doordash Delivery Service Reviews and Complaints
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Verified ReviewerTRY ANOTHER DELIVERY SERVICE | DOORDASH
2x in a week our delivery was 'delayed', the truth being same driver had a delivery BEFORE ours, so COLD FOOD DELIVERY. TWICE. IN A WEEK!! Doordash should at least be honest with their customers and offer delivery discount for this type of situation. TERRIBLE/DISHONEST SERVICE!!!!!
Review
Service
Doordash Delivery Service
Pros
- Never leave home
Cons
- Delayed delivery means cold food
Reason of review
Problem with delivery
Loss
$44
Preferred solution
Full refund
Tags
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Order did not arrive | DOORDASH
I called spoke with Maria.....was treated very poorly....was told after 45 mins that I had no order although I had called the restaurant and they verified it was there. The order finally arrived 2 1/2 hours later in which Maria was still telling me that they couldnt find it. I want a refund
Review
Service
Doordash Delivery Service
Pros
- Polite dashers
Cons
- Really bad customer service
Reason of review
Poor customer service
Loss
$58
Preferred solution
Full refund
Tags
Did not receive correct item | DOORDASH
this my first tome using doordash and I order a cheeseburger for t.g.i. fridays. I tipped the dude driving 4 dollars which made my total 19$. waited an hour and when I got it, I found out it wasnt for me. the order was totally different, it was pretzels and queso chips. when I asked help thru the app they offered to give me 7.50 in app credit. for a 19$ purchase. the 7.50 probably less than the amount you paid the guy plus my tip. I dont think 7.50 was enough for my first time using the app. at least refund the full purchase to in-app credit. the pretzels I gave to a friend since I didnt know what to do with them since I couldnt give them back to the driver or the store
Review
Service
Doordash Delivery Service
Reason of review
Bad quality
Loss
$19
Preferred solution
Let the company propose a solution
Tags
My order was charged and didn't go through | DOORDASH in Milpitas, California
My order was charged and as soon as I checked the app to see where my dasher was located my order cancelled on its own.
Review
Service
Doordash Delivery Service
Pros
- Convenient
Cons
- Delivery people
Reason of review
Problem with delivery
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever use this service it sucks and I never got my food | DOORDASH
I never recieved my food and I would like to either receive refund or my food
Review
Service
Doordash Delivery Service
Cons
- Never got my food
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Do not order Wendys. we got cold food , and it was old too | DOORDASH in Los Angeles, California
i used Door Dash and it was ridiculous price, the meal was horrible! I also paid for delivery after the app said free delivery for 30 days. I would appreciate a FULL REFUND. Thank you.
Review
Service
Doordash Delivery Service
Late food | DOORDASH
Way too late. Customer Service was not telling the truth about delivery already being picked up. Not happy being disrespected like this.
Review
Service
Doordash Delivery Service
Cons
- Lying about delivery time
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Let the company propose a solution
System leaks your CC info and people are completeing orders with burner phones | DOORDASH
2 times I ordered food and the door dash delivery person said they picked it up then with in a min said it was delivered took the food and my money. I tried to call the delivery person but they had a burner phone that was disconnected. called support they said there was nothing they could do. What type of *** show are they running screwing the customer. I will never use them again also the owners of the food place banned Door Dash.
Review
Service
Doordash Delivery Service
Pros
- Should be closed
Cons
- Everthing unsatisfactory
- Trouble communicating with support personnel
- Customer service policy
Reason of review
leak CC info to drivers
Preferred solution
Door Dash closed
Tags
Sophie did not deliver food | DOORDASH in Los Angeles, California
I went to wingstop to get a new order
Review
Service
Doordash Delivery Service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI specifically ordered a big mac from mcdonalds and it never arrived. I ordered almost 2 hours ago | DOORDASH
No funds refunded or no kind of communication.
Review
Service
Doordash Delivery Service
Pros
- No pro
- Never got my money back
Cons
- Being charged
- Delivery took 2 hours
Reason of review
Poor customer service
Loss
$10
Preferred solution
Full refund
Tags
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