Product: Doordash Delivery Service Clear all filters (5474 of 5474 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

DoorDash - Missing item

3.0
Details
They said they will refund me for my missing items. It will take 7 days so I’ll see if my refund gets processed.
View full review
Review
#1660616 Review #1660616 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Full refund
Tags
  • Won T Use Service Again

DoorDash in Minooka, Illinois - Never received my order

I ordered from a restaurant and the first dasher never picked up the food. Then another dasher was shown on app to pick up order but the restaurant was closed by then. I never received my food and want to be reimbursed fully and given extra credit towards door dash
View full review
Review
#1660590 Review #1660590 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - Dashers

3.0
Details
DoorDash - Dashers
I never at the time I been working doing DoorDash I get paid 3:41 for a pick up 10 miles distance and 5 minutes delivery I really be appreciated if they been concerned how much gas cost to go 15 minutes for 3:41 I see another call 5:48 and I declined one for 2:78 our time and patience with delivery it is not fear .
View full review
Review
#1660585 Review #1660585 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Silver Spring, Maryland - Fradulent charge

My card was charged earlier today for delivery from Chipotle that i didn't order or authorize. The amount was $27.79 and was delivered to an address that you all wouldn't inform me with details. I do not have an account with your company that I myself created. Please take care of this matter in a timely manner. I really feel that your company should have a better security system when people use use bank/ credit cards. I will not use your company for any delivery services. If you need to contact me I can be reached anytime at 2406061314.
View full review
Review
#1660536 Review #1660536 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment

DoorDash in Los Gatos, California - No delivery but was charged

4.3
Details
Order never arrived but was billed. Customer service will give a full refund.
View full review
Review
#1660466 Review #1660466 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
3.8
Details

Update by user 22 hours ago

I’ve used door dash many times and this is the first incident. My hope is that there is not another because I like the idea of having a service such as this.

Original review posted by user 22 hours ago

Spoke with customer service and will get a refund
View full review
Review
#1660458 Review #1660458 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Delivery to home or business
Cons
  • Kept getting hung up on or left on a dead call
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Did Not Deliver Product

DoorDash in San Antonio, Texas - Two times charged

1.0
Details
Was charged twice for an order i never recieved. They will only refund 29.00 out of 80.00 that they charged me. What a bunch of ripoffs!
View full review
Review
#1660372 Review #1660372 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment

DoorDash - Rerund

I ordered from my local McDonald’s & it was taking to long so I canceled it but I still was charged smh
View full review
Review
#1660371 Review #1660371 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Return, Exchange or Cancellation Policy

DoorDash - Wrong order

DoorDash - Wrong order
I received crunchy corn tacos instead of soft flour tortilla tacos and I have a kid who is allergic to corn. It’s my FIRST ORDER with DoorDash and it’s wrong.
View full review
1 comment
GenuineChinstrapPenguin
#1751308

That’s more so on the place you ordered it from, the dashers aren’t allowed to open the food they can only count the number of items you have

Review
#1660326 Review #1660326 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Sent food I didn’t order and my kid is allergic to corn.
Loss
$28
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - Did not receive all items

1.7
Details
What can be done? Well first off, the delivery driver should verify the order. Second so should the recipients. I didn't receive 2 of my items, and because I trusted that ALL my food was there, I accepted it without checking first. Not happening again. Called both the restaurant and doordash. Doordash doesn't answer.
View full review
Review
#1660305 Review #1660305 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Did not receive full order but was charged for it.
Loss
$20
Preferred solution
Price reduction