Product: Doordash Delivery Service Clear all filters (338 of 5474 reviews match)
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DoorDash - Dashers

3.0
Details
DoorDash - Dashers
I never at the time I been working doing DoorDash I get paid 3:41 for a pick up 10 miles distance and 5 minutes delivery I really be appreciated if they been concerned how much gas cost to go 15 minutes for 3:41 I see another call 5:48 and I declined one for 2:78 our time and patience with delivery it is not fear .
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Review
#1660585 Review #1660585 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - Wrong order

DoorDash - Wrong order
I received crunchy corn tacos instead of soft flour tortilla tacos and I have a kid who is allergic to corn. It’s my FIRST ORDER with DoorDash and it’s wrong.
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1 comment
GenuineChinstrapPenguin
#1751308

That’s more so on the place you ordered it from, the dashers aren’t allowed to open the food they can only count the number of items you have

Review
#1660326 Review #1660326 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Sent food I didn’t order and my kid is allergic to corn.
Loss
$28
Preferred solution
Full refund

DoorDash in Portland, Oregon - Terrible

1.0
Details
DoorDash - Terrible
I ordered my food at 3pm and the app said it was be delivered in19-25 minutes. At 4:30pm I still haven’t received my food and I got a text from the doordasher saying he was going to stop at subway to get himself food before heading to my address. This is so unprofessional and just down right disrespectful
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Review
#1653282 Review #1653282 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - Food was suppose to arrive 30 min ago

1.5
Details
DoorDash - Food was suppose to arrive 30 min ago
I was tracking order and it said it was 1-3 mins away. The driver had picked it up already. Customer support told me they are still looking for a driver. I don’t understand
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Review
#1652624 Review #1652624 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Havent found any my order is always canceled
Cons
  • If your dasher never arrives you loose food time and money
  • Orders have been canceled
  • App said driver was 2 mins away that was an hour ago
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution
Tags
  • Doordash Unhelpful
  • Poor Customer Care

DoorDash in Charleston, West Virginia - The person never gave me my food

3.0
Details
DoorDash - The person never gave me my food
DoorDash - The person never gave me my food
The person never brung me my food. The person said they was on the way but never came. They answered my phone call and hung up.
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Review
#1651489 Review #1651489 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Fast and food is good quality
Cons
  • Lying dashers
  • Horrible customer service to customers and dashers
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
  • lack of response
  • Poor Customer Care
  • Door Dash Fraud
  • Doordash Scams

DoorDash - Missing order

DoorDash - Missing order
I ordered with a company called Shef and they have partnered with door dash for delivery . The status shows delivered but I never got it . Is there a way to contact the driver who delivered the order ?
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Review
#1651459 Review #1651459 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DoorDash - Didn’t receive refund

1.0
Details
DoorDash - Didn’t receive refund
DoorDash - Didn’t receive refund
I was ordering and my order wasn’t processing . It only was confirmed . So I canceled it before they even starting the prepping process . It’s not even in my order history and I got charged full .
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Review
#1649250 Review #1649250 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue
Loss
$34
Preferred solution
Full refund

DoorDash in Detroit, Michigan - Order never got picked up

DoorDash - Order never got picked up
DoorDash - Order never got picked up
I ordered a pizza 2 hrs ago it still haven’t been picked up
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Review
#1648303 Review #1648303 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Loss
$23

DoorDash - Customer support didn’t pick up, delivery not found

1.0
Details
DoorDash - Customer support didn’t pick up, delivery not found
I ordered chipotle through the app, and the doordasher never picked it up. I had to go pick up my order myself, and by then the order had been sitting for 40 minutes. Attached is a screenshot that says 9:24pm expected arrival and it is already 10:04pm.
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Review
#1648272 Review #1648272 is a subjective opinion of poster.
Service
Doordash Delivery Service
Cons
  • No delivery
Reason of review
Problem with delivery
Loss
$11
Preferred solution
Let the company propose a solution

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - One of my orders said it’s been cancelled but I already delivered it

DoorDash - One of my orders said it’s been cancelled but I already delivered it
DoorDash - One of my orders said it’s been cancelled but I already delivered it
DoorDash - One of my orders said it’s been cancelled but I already delivered it
I delivered an order and when I got home I received a notification saying that it was cancelled and I am going to receive half of the guanrateed pay amount.
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Review
#1648238 Review #1648238 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Very convenient
Reason of review
Problems with payment
Loss
$9
Preferred solution
Full refund