Seller: Doordash Product: Doordash Delivery Service Clear all filters (0 of 5474 reviews match)
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DoorDash - Missing item

3.0
Details
They said they will refund me for my missing items. It will take 7 days so I’ll see if my refund gets processed.
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Review
#1660616 Review #1660616 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Full refund
Tags
  • Won T Use Service Again

DoorDash in Minooka, Illinois - Never received my order

I ordered from a restaurant and the first dasher never picked up the food. Then another dasher was shown on app to pick up order but the restaurant was closed by then. I never received my food and want to be reimbursed fully and given extra credit towards door dash
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Review
#1660590 Review #1660590 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - Dashers

3.0
Details
DoorDash - Dashers
I never at the time I been working doing DoorDash I get paid 3:41 for a pick up 10 miles distance and 5 minutes delivery I really be appreciated if they been concerned how much gas cost to go 15 minutes for 3:41 I see another call 5:48 and I declined one for 2:78 our time and patience with delivery it is not fear .
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Review
#1660585 Review #1660585 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Silver Spring, Maryland - Fradulent charge

My card was charged earlier today for delivery from Chipotle that i didn't order or authorize. The amount was $27.79 and was delivered to an address that you all wouldn't inform me with details. I do not have an account with your company that I myself created. Please take care of this matter in a timely manner. I really feel that your company should have a better security system when people use use bank/ credit cards. I will not use your company for any delivery services. If you need to contact me I can be reached anytime at 2406061314.
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Review
#1660536 Review #1660536 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment

DoorDash in Los Gatos, California - No delivery but was charged

4.3
Details
Order never arrived but was billed. Customer service will give a full refund.
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Review
#1660466 Review #1660466 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
3.8
Details

Update by user 1 day ago

I’ve used door dash many times and this is the first incident. My hope is that there is not another because I like the idea of having a service such as this.

Original review posted by user 1 day ago

Spoke with customer service and will get a refund
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Review
#1660458 Review #1660458 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Delivery to home or business
Cons
  • Kept getting hung up on or left on a dead call
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Did Not Deliver Product

DoorDash in San Antonio, Texas - Two times charged

1.0
Details
Was charged twice for an order i never recieved. They will only refund 29.00 out of 80.00 that they charged me. What a bunch of ripoffs!
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Review
#1660372 Review #1660372 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problems with payment

DoorDash - Rerund

I ordered from my local McDonald’s & it was taking to long so I canceled it but I still was charged smh
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Review
#1660371 Review #1660371 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Return, Exchange or Cancellation Policy

DoorDash - Wrong order

DoorDash - Wrong order
I received crunchy corn tacos instead of soft flour tortilla tacos and I have a kid who is allergic to corn. It’s my FIRST ORDER with DoorDash and it’s wrong.
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1 comment
GenuineChinstrapPenguin
#1751308

That’s more so on the place you ordered it from, the dashers aren’t allowed to open the food they can only count the number of items you have

Review
#1660326 Review #1660326 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Sent food I didn’t order and my kid is allergic to corn.
Loss
$28
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash - Did not receive all items

1.7
Details
What can be done? Well first off, the delivery driver should verify the order. Second so should the recipients. I didn't receive 2 of my items, and because I trusted that ALL my food was there, I accepted it without checking first. Not happening again. Called both the restaurant and doordash. Doordash doesn't answer.
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Review
#1660305 Review #1660305 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Did not receive full order but was charged for it.
Loss
$20
Preferred solution
Price reduction