Product: Doordash Delivery Service Rating: 3 Stars Clear all filters (248 of 5474 reviews match)
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DoorDash - Missing item

3.0
Details
They said they will refund me for my missing items. It will take 7 days so I’ll see if my refund gets processed.
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Review
#1660616 Review #1660616 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$10
Preferred solution
Full refund
Tags
  • Won T Use Service Again

DoorDash - Dashers

3.0
Details
DoorDash - Dashers
I never at the time I been working doing DoorDash I get paid 3:41 for a pick up 10 miles distance and 5 minutes delivery I really be appreciated if they been concerned how much gas cost to go 15 minutes for 3:41 I see another call 5:48 and I declined one for 2:78 our time and patience with delivery it is not fear .
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Review
#1660585 Review #1660585 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - Check menu at local stores

3.1
Details
I ordered food from KFC and your app offers things that our local store doesn't offer. And I actually got charged more money than what food I actually got. So went back and looked at menu on web and found a few things you offer that we don't have at our local KFC.
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Review
#1656630 Review #1656630 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • When i use to actually get orders instead of wasting gas
  • Quickness
Cons
  • No accountability for missing or incorrect items
  • Resolution to above listed issues
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
Tags
  • False Advertisment

DoorDash - Very disappointing

3.0
Details
I did not ever recieve 2 orders.
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Review
#1656503 Review #1656503 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - Order never arrived

3.4
Details
A credit was issued to my account
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Review
#1654600 Review #1654600 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
Loss
$37
Preferred solution
Full refund

DoorDash - No answer awful wait time

2.5
Details
Attempted to call driver twice about my order and he kept hanging up n didn’t respond to my text inquiring about order. Ended up canceling and having to order again from another restaurant because that one was closed by then
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Review
#1652498 Review #1652498 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Easy to
  • Dont have to leave the house
Cons
  • No way to report problems with delivery not made yet
  • Driver did not respond to text
  • Items missing prior delivery
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Bad Customer Complaint Policy
  • Bad Dash

DoorDash in Charleston, West Virginia - The person never gave me my food

3.0
Details
DoorDash - The person never gave me my food
DoorDash - The person never gave me my food
The person never brung me my food. The person said they was on the way but never came. They answered my phone call and hung up.
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Review
#1651489 Review #1651489 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Fast and food is good quality
Cons
  • Lying dashers
  • Horrible customer service to customers and dashers
Reason of review
Problem with delivery
Loss
$15
Preferred solution
Full refund
Tags
  • lack of response
  • Poor Customer Care
  • Door Dash Fraud
  • Doordash Scams

DoorDash in Salt Lake City, Utah - *** up order completely and want refund

3.3
Details
I oredered a taco salad, a drink, and a kids mral...i got the drink, and the kids mealbut no taci dalad.
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Review
#1651436 Review #1651436 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Newark, New Jersey - My order is taking too long

2.7
Details
The dasher wasn’t answering my text or call and the app was acting up and was taking to long with my order
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Review
#1651244 Review #1651244 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts
2.7
Details
I called earlier today to tell them what happened at the doordash and I was hung up on.. or I don't know what happened. I tried to order my food last night and it said that my order went through and then my order didn't go through with the company I placed it with. but...
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Review
#1649406 Review #1649406 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue