Product: Doordash Delivery Service Rating: 4 Stars Clear all filters (135 of 5425 reviews match)
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DoorDash in Richmond, Virginia - Unable to use my promo

3.7
Details
My order was an hour past delivery time. Unfortunately I wasnt notified that they were running late until after the delivery time had passed. I received an apology promo and when I attempted to use it I couldnt. The reason being that the amount of customers that could use it had been reached
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Review
#1656975 Review #1656975 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash - My order incorrect

3.5
Details
My order was incorrect and i want it delivered right
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Review
#1650460 Review #1650460 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Customer service for the most part
  • Friendly delivery guy
  • Dont have to leave house when u actually get your food
Cons
  • Food was delivered incorrect
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

DoorDash - My order is very late

3.6
Details
I ordered my order and it said it would arrive around 6:09 but it is 6:46 and it still hasn’t been picked up.
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Review
#1648243 Review #1648243 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • That i can usually get a meal from door dash
Cons
  • That my order was missing some things and food over cooked
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered

DoorDash in Hagerstown, Maryland - Missing food

3.6
Details
Account credit and we went to pick it up to avoid the long wait
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Review
#1638730 Review #1638730 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DoorDash in Atlanta, Georgia - Canel order

3.7
Details
The dasher was sitting in the same spot for like 12 minutes an I been outside waiting for my food and so I cancelled it out an I didn’t get my refund back on my card
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Review
#1637855 Review #1637855 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash in Renton, Washington - I never recieved my order

4.0
Details
They sent out a new order and the person I talked to was very nice.
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Review
#1637420 Review #1637420 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DoorDash - Didn’t get order

3.8
Details
I got a notification that the Dasher “would be arriving soon.” I waited about 20 minutes and checked the status and it showed that my order had been delivered but I hadn’t received it. I called DoorDash and, other than a very long time on hold, they made it right.
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Review
#1636504 Review #1636504 is a subjective opinion of poster.
Service
Doordash Delivery Service

DoorDash - Bad delivery service and didn’t receive food.

3.6
Details
There was an incident report made on the dasher and the money for the food I order was credited to my account for another time.
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Review
#1631213 Review #1631213 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Poor customer service
Preferred solution
Full refund

DoorDash - Food Delivery

3.6
Details
The chili, salsa, and sour cream for the taco salad were ALL missing therefore ruining the taco salad itself and giving me a house salad for the cost of a taco salad. Also the fries included in my large baconater combo were very undercooked and cold. There was no ice in my large sweet tea and no napkins, condiments, or salad & potato silverware. I need to speak to someone who can refund & replace my entire order immediately.
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Review
#1627140 Review #1627140 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Bad quality
Loss
$15
Preferred solution
Full refund

Contact DoorDash Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DoorDash Contacts

DoorDash in Centreville, Virginia - Wrong food was delivered

4.3
Details
They have sent a new dasher to deliver the correct food.
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Review
#1624131 Review #1624131 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Good customer service