Product: Doordash Delivery Service Rating: 4 Stars Clear all filters (154 of 6201 reviews match)
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DOORDASH in Grand Prairie, Texas - Never received food

3.5
Details
DOORDASH - Never received food
DOORDASH - Never received food
Ordered some food . Waited about 45 mins then called the store. They said they never received my order. Then I contacted door dash and they couldn’t tell me why the restaurant never received my order and refunded my money
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Review
#1705258 Review #1705258 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Johnstown, Pennsylvania - I want my money back $50

3.7
Details
I ordered my food from pizza mans pizza and when I looked on the app it never got accepted as if they was preparing my order so I called and after 30 m they said they don’t deal with fires ash because the drivers never sho
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Review
#1696842 Review #1696842 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Order processing issue

DOORDASH in Charlotte, North Carolina - Love it

4.0
Details
Good job with delivering, since you were our only choice.
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Review
#1680735 Review #1680735 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
On time delivery

DOORDASH - Missing items and in not kisses I thought this was actual DD

4.4
Details
Door dash has the company remaking and is going to re-deliver missing food items
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Review
#1661185 Review #1661185 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Honest return, exchange or cancellation policy

DOORDASH in Los Gatos, California - No delivery but was charged

4.3
Details
Order never arrived but was billed. Customer service will give a full refund.
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Review
#1660466 Review #1660466 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery
3.8
Details

Update by user Sep 21

I’ve used door dash many times and this is the first incident. My hope is that there is not another because I like the idea of having a service such as this.

Original review posted by user Sep 21

Spoke with customer service and will get a refund
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Review
#1660458 Review #1660458 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Delivery to home or business
Cons
  • Kept getting hung up on or left on a dead call
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Tags
  • Did Not Deliver Product

DOORDASH in Richmond, Virginia - Unable to use my promo

3.7
Details
My order was an hour past delivery time. Unfortunately I wasnt notified that they were running late until after the delivery time had passed. I received an apology promo and when I attempted to use it I couldnt. The reason being that the amount of customers that could use it had been reached
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Review
#1656975 Review #1656975 is a subjective opinion of poster.
Service
Doordash Delivery Service
Reason of review
Problem with delivery

DOORDASH in Detroit, Michigan - Order said delivered and I never got it

3.8
Details
my taco bell order 22.85 says it has been delivered but I never got it.
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Review
#1653479 Review #1653479 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Every other time has been wonderful
Cons
  • Never got my food
Reason of review
Problem with delivery
Loss
$23
Preferred solution
Full refund
3.5
Details

Update by user Oct 10

They never gave my money back. I was told it was going to take 5 to 10 business days and my card never receive a penny. I'm very upset still.

Original review posted by user Sep 10

My order was incorrect and i want it delivered right
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Review
#1650460 Review #1650460 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • Customer service for the most part
  • Friendly delivery guy
  • Dont have to leave house when u actually get your food
Cons
  • Food was delivered incorrect
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

Contact DOORDASH Customer Service

Mailing Address:
DoorDash, Inc.
116 New Montgomery Street 4th Floor
San Francisco, California 94105
United States
Phone:
(650) 681-9470
All DOORDASH Contacts

DOORDASH Reviews

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DOORDASH reviews

DOORDASH - My order is very late

3.6
Details
I ordered my order and it said it would arrive around 6:09 but it is 6:46 and it still hasn’t been picked up.
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Review
#1648243 Review #1648243 is a subjective opinion of poster.
Service
Doordash Delivery Service
Pros
  • That i can usually get a meal from door dash
Cons
  • That my order was missing some things and food over cooked
Reason of review
Problem with delivery
Loss
$35
Preferred solution
Deliver product or service ordered