Product: Doordash Delivery Service Clear all filters (0 of 2114 reviews match)
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DoorDash - Not a reliable company

Waited 1 hour and 40 minutes and the food was still not picked up or delivered. Took forever to reach someone! The person who handled the complaint lied about calling the restaurant and canceling the food! The restaurant manager was extremely upset she even called Doordash to make a complaint. I am disgusted!!!! Will never use this company for my deliveries! DoorDash is absolutely a waste of a company!
1.0
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Doordash Delivery Service
I didn't like
  • Being left hungry with no compensation after an extended wait
#1472410
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DoorDash - They suck

Never received my food and i was told i would get a refuned i still havent received it and it happen on 1/26/19 and i tried to reach out and i havent got a respond yet all i get is emails but no money yet Angry
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Doordash Delivery Service
#1472409
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DoorDash - Pissed off!

I placed an order that was delivered at 7pm on 2/14 and it was missing an item. Angry, I called and complained. I was told they placed the order again with the correction and received an email to confirm that she had placed it at 7:12pm. Finally, at 9pm, I called Buddies Grill where I ordered from to find out that door dash never placed the order! And what’s worse is a driver showed up and waited 35 minutes for them to and the order never came through! I tried to call again and got no answer! I am more than pissed off!
2.0
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Doordash Delivery Service
#1472388
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DoorDash - Late order

Had to request a refund because food was over 2 hours late
2.0
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Exchange, Refund and Cancellation Policy
Product
Doordash Delivery Service
#1472363
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We ordered at 6 and it’s 7:30 and we have no idea if our food is coming.
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NiceGoldfish260
NiceGoldfish260

It isn't coming dash is quite messed up now with dumb engineers trying to fix the problem. But 9 hours later they can't figure it out what else has been compromised. U getting...

Product
Doordash Delivery Service
#1472334
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I placed an order with Doordash on Feb 11th 2019. Driver Antoinette, (who had delivered to me before) was dispatched. As I saw she was on the way, even though it was 15 minutes earlier than the estimated time, I heard someone coming down the steps and my neighbor...
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Doordash Delivery Service
#1471309
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DoorDash - Terrible Service

DoorDash - Terrible Service
DoorDash - Terrible Service
Pizza given sideways out of handheld bag so toppings were everywhere. Called customer service asked for a reorder and for it not to be the same driver. Same driver comes and gives pizza same way. Had to teach the driver how to handle pizza, it was insulting honestly. I have pictures attached. First delivery was bad second not terrible, that’s poor having to say I got “not terrible” service on the same order and the same thing happened
Product
Doordash Delivery Service
#1471240
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DoorDash - Terrible service

I tried to contact because my driver showed still not picking up my food. I contacted the driver via text and phone call and no answer. I finally called customer care and sat on hold. Finally giving up I called the restaurant and my food was still there. I chose to go get it myself.
Product
Doordash Delivery Service
#1470607
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DoorDash - Was told told to call support for an eta on my food

I was waiting on my food and then it just said call service for eta on my order
1.0
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Doordash Delivery Service
#1470582
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DoorDash - Charged for order I didn’t receive

I was charged AGAIN and never received my door dash order. I had to call the restaurant MYSELF to figure out what happened. This is EXTREMELY poor customer service on the part of Door Dash. I expect a full refund to my card immediately. My frustration is due to the repeated poor service I have experienced with door dash as we have spent several hundred dollars through your service. To actually get to a customer service rep is like jumping through hoops and I’ve been on operated hold for a half hour. I will NOT be using this service any further and expect someone to contact me ASAP
1.0
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Doordash Delivery Service
#1470581
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