Cupertino, California
Resolved
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website
0 comments

I have had nothing but problems when I've ordered from Door Dash. I find it curious that they don't have any number to call for customer service, and when I've complained about an order via email, nobody responds.

I feel what they're doing is criminal. They don't deliver your food and they won't refund your money. Lawsuit is written all over this company. They've robbed me of nearly $200 by delivering at the wrong time and the driver keeps the food.

Another time delivered to the wrong location and again the driver got to keep the food. Will never use them again and will tell everyone I come across Not to use them!!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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