Los Angeles, California
Not resolved
1.3
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1 comment

My food took 1-1/2 hours to be delivered because the restaurant didn't start making it until the delivery person had been there for 15 minutes! Order was placed with door dash at 6:18 pm and food was not delivered until almost 8 pm (7:53 exactly).

Order was incorrect and contained food I did NOT order.

Customer service is nil. Won't be using them again!

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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Anonymous
#1223622

Same thing happened to me. Food was cold.

I did not recognize the food. It took 2 hours and 18 minutes to deliver. Online said 72 minutes. The delivery person was uninterested.

He called to say he was lost in the apartments I live in. The property is not that large. I tried to walk him through to get my food delivered. I watched from my balcony while he drove around and around my building.

I live in an area that has many chain restaurants.

I wanted something authentic and chose this company to deliver the food. Big, no, HUGE mistake.