Not resolved
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

My experience with Door Dash started out really well. Then , we had 3 bad experiences back to back.

Each time we are promised a refund that does not happen. Tonight, we ordered 2 hours ago for a total of $93 . Our order was delivered 100% incorrect and the delivery guy is very confused. We have spent over an hour trying to determine where our food is and what went wrong.

It turns out that the driver went to a completely different restaurant delivering us french fries and salad when we ordered for a family of 5 veal, seafood, calzones and bruschetta.

The last time we ordered from Door Dash , we ordered 5 entrees and were delivered 2. We were never refunded our money

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of doordash delivery service. Doordash needs to read this review and look into the issue (if any) according to poster's claims.

Other people also mentioned doordash delivery service in their reviews. You may find this information helpful for further shopping at Doordash. You can also consider other company suggested by the author: Grubhub.

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