Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money
1 comment

I waited two whole hours for food that was supposed to take 55 minutes and it never showed up!!! I'm not only extremely hungry at 1030 pm now but I wasted my entire night and had to cancel plans while waiting.

I found out the site was crashing anytime I tried to check my order status on my phone or ipad. I got a confirmation email with a receipt but no email letting me know the order had been cancelled. I am LIVID i jave never had such a terrible experience with an app. I found out from DoorDash's twitter that these issues have been going on for at least a week!!!

They should be resomved by now or the whole app should be shut down until they are. Free credits wouldn't even make up for the time I wasted and the plans that were ruined.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

I totally get it. I work for Dasher and it's just as bad on our end.

I will be in the middle of a delivery and then my app will crash my entire phone although I still have your food and am wanting to get it to you as a customer. App constantly crashes. Trying to refresh the app will not give us your contact information so we can deliver anyway, regardless of pay.

It's a waste of food to just throw it out, and we never hear back from Dasher support either. :-(