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Additional Fees
Advertised vs Delivered
Billing Practices
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Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
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1 comment

On more than one occasion doordash has gotten my order wrong. Then they have to the nerve to charge their service fee for the replacement food.

Why should I pay twice for a delivery that they got wrong in the first place. I just got off the phone with doordash they said that the charge was a " mistake ". But they did say they would refund the charge. This is the final chapter in my doordash Saga.

They cancelled the makeup order for no reason that I could see.

They had no explanation why this happened. I will never use doordash again and we'll never recommend them to anyone.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Problem with delivery.

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There order placers and support teams are a bunch of foreigners. They outsource to Ireland for support and the Philippines to place orders.

The merchants constantly complain to the few US order placers left about how bad the Philippine callers are and how they are hard to understand. They also said they are very rude when they call.