Houston, Texas
Not resolved
1.0
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I ordered food at 12. It said it would be here within 30-40 minutes.

I ordered pho for one from a restaurant down the street. I contacted customer support after a little over an hour because the app said the food hadn't even been picked up. I talked to a lady who could barely speak English and she said it had in fact been picked up and was on the way. I waited another hour before I contacted customer support again asking for my money back.

I didn't get my food until 4 when I was leaving for work. I did not get to eat anything before work because of this service.

I will not ever use it again! The worst experience ever

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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