Houston, Texas
Not resolved
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Turnaround Time
Value for money

I ordered food at 12. It said it would be here within 30-40 minutes.

I ordered pho for one from a restaurant down the street. I contacted customer support after a little over an hour because the app said the food hadn't even been picked up. I talked to a lady who could barely speak English and she said it had in fact been picked up and was on the way. I waited another hour before I contacted customer support again asking for my money back.

I didn't get my food until 4 when I was leaving for work. I did not get to eat anything before work because of this service.

I will not ever use it again! The worst experience ever

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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