Santa Clara, California
Not resolved
1.4
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Turnaround Time
Website
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Ordered food from doordash & not even half a second later i noticed they had charged the wrong card i tried cancelling it right away and it wouldnt let me i chatted with customer service rep and they offered to help and cancel it but after a minute or so they didnt respond anymore i tried again to cancel my order and chatted to someone else however they said it was too late to cancel. this enraged me because the 1st representative offered to help and did nothing . After that whole ordeal i got my food & the specific things that i asked for were not even there ontop of that the food was cold .

I tried to submit a complaint on the site but it was not letting me for some odd reason .

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

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