Santa Monica, California
Not resolved
1 comment

I use Door Dash frequently (and apparently, stupidly). Among issues that frequently occur: missing, cold and wrong items.

Related: DoorDash - Unable to cancel order after their driver failed to pick it up

Most recently Door Dash elevated its ineptitude to failing to DELIVER my order at all (but of course charging me in full). The best part is that these people have NO LIVE CUSTOMER SERVICE so you cannot call to complain or get any support. It's a disaster and deserves to go out of business. Use Postmates.

More reliable and motivated. This place is a joke.

P.S. Door Dash still waiting for my support call.

Product or Service Mentioned: Doordash Delivery Service.

Reason of review: Order processing issue.

Review #794719 is a subjective opinion of

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Ydoiworkhere
#1186128

Really?? No live person?

Hmm last I checked my heart is still beating, I'm still breathing, I'm pretty sure my eyes are blinking....ya, I'm a live person who takes call after call every day at DD!!!!

1-855-973-1040....there ya go! What's your number, I'll call u when I get to work tomorrow.

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