I recently placed an order and was very specific in the customer request section that I had coupons and price matching price reductions. I spelled out each item and what the actual reduced cost would be.
I even spoke to the Dasher to make sure he had the price reductions. Everything went as planned. He saved me almost $45.00. When he dropped off the products, I asked what the final cost was, including tax, tip, delivery fee, etc.
He told me and it matched to the penny of what I expected. Then I get the charge on my credit card statement and I was charged full price. What? I even informed the yayhoos at DoorDash that the Dasher confirmed my price and how it matched my expected cost.
I was told that restaurants can change their pricing but they must stick with their own menu pricing. I received 5 emails asking if I was happy with the service. I consistently said no. Who doesn’t honor coupons?
Well, DoorDash doesn’t. After multiple attempts to get my $45.00 refund, I finally gave up and chalked it up to a lesson learned. Someone pocketed that $45.00 and it wasn’t me. I’ll never use these lying scam artists again.
So if you want to shop with DoorDash and have any kind of coupon, forget it.
You’ll never see that cost savings. Good riddance
Product or Service Mentioned: Doordash Delivery Service.
Reason of review: Pricing issue.
Monetary Loss: $45.
Preferred solution: Full refund.
DoorDash Pros: Dasher.
DoorDash Cons: Rip off and stealing money from me.