Doordash driver arrived 45 minutes late. Food from a reliable, known restaurant was cold.
Driver said "THEY gave me two orders". But I'm betting HE asked for 2 orders and tried to make them both in 1 trip. With mine being the second one, and therefore, very late. Just last week witnessed an Uber driver come in to our favorite restaurant, pick up his order for delivery, and decided to order himself something.
Watched him wait with his customers food in front of him for an additional 20 minutes. If companies like Doordash can't control their drivers better, their service is destined for failure.
We only order from restaurants we know are consistent, reliable. We'll continue to eat at those restaurants, but only when we can go there and not depend on an unprofessional driver trying to double down on his fee.
Product or Service Mentioned: Doordash Vehicle Driver.
Reason of review: Problem with delivery.
Monetary Loss: $45.
Preferred solution: Price reduction.